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The Executive Director, Office of Headquarters Operations is responsible for the day-to-day operations of NASA Headquarters. The Executive Director provides leadership and management oversight of Headquarters policies and procedures and services and product delivery at Headquarters.
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DID YOU KNOW?
 
Walk-In Tech Support Center @ HQ
The ACES Walk-In Tech Support service provides assistance with non-complex hardware and software issues for ACES-provided computers, mobile devices, MFDs, and standard ACES software. Learn more about features and options of your computer or mobile device; preview current mobile devices when preparing for your mobile refresh; get help with DAR encryption, backing up your data, mobile device transition, configuring your computer to print to network or MFD printers, or connecting your laptop to the HQ wireless network. This service does not replace or eliminate the NASA Enterprise Service Desk (ESD) service. It is designed to provide another level of support at HQ that contributes to the overall IT support structure and service portfolio.
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  NEWS AND EVENTS
 

New Improved Computer Training Program NEW

Dates: View training schedule online
Contact: Computer Training Center (CTC) Team, 358-1111
The Information Technology and Communications Division (ITCD) is rolling out a newly redesigned computer training program to include new workshops beginning in July. Between July and September, look for NEW classes in Word, Excel, PowerPoint, Outlook, Skype for Business, Lync, Project and Visio. In addition to hands-on workshops, the CTC offers various types of learning options including Virtual Classrooms and Traveling Training. For details, including registration information, class schedules and other services, visit the CTC Web site.

Metro SafeTrack Information NEW

Contact: Rose Butler, 358-0184
The Metro SafeTrack repair program started on June 4, 2016, and there will be major disruptions to the Metro schedule throughout the year. HQ personnel are advised to sign up for Metro Alerts to receive updated information about service disruptions by text or e-mail. Monthly parking passes will be available for personnel impacted by this disruption for the duration of the repair program. For information on what you can do with your Transit Benefits and NASA Parking opportunities, visit: http://fasd.hq.nasa.gov/govpark.html.

Employee Assistance Program Services NEW

Contact: EAP Team, 1-800-222-0364
Headquarters management reminds all employees that the Employee Assistance Program (EAP) has a number of resources to support you during times of need. Free, confidential counseling by licensed professionals is available 24 hours a day, along with group educational sessions on trauma and the process of grieving or group critical incident debriefings. EAP counselors may be reached at 1-800-222-0364. Additional information, self-help tools and other resources are available online at the Federal Occupational Health 4 You Web site.

NASA'S Military Blood Drive NEW

Date/Time: July 14, 9 a.m. - 1 p.m.
Location: Room 2E39
Contact: Health Unit, 358-2600
All NASA civil service and contractor employees are invited to participate. To schedule an appointment, go to: http://www.militarydonor.com and search under sponsor code: NASA-DC. You may pre-register and pick a specific time on the website. Walk-ins are also welcome. Your participation is very important as it provides vital support to our Armed Forces.

HQ Building Monitor Training - Sessions 1 - 4

Dates/Times/Locations:
- June 15, 1-2 p.m., 9H40
- June 16, 1-2 p.m., 3H42-A
- June 28, 9-10 a.m., 3H42-A
- June 30, 2-3 p.m., 7H41-A
Register: SATERN (register for one session)
Contact: Darrius Lewis, 358-0608
The NASA HQ Building Monitor Training consists of semi-annual sessions covering the roles and responsibilities of HQ Building Monitors during building evacuations, shelter-in-place, and workplace violence/active shooter events. This volunteer-based program for civil servants and contractors helps ensure the safety and awareness of NASA HQ employees during emergencies. The training is for both current and new HQ Building Monitors. Register in SATERN for the desired date and time.

NSSC On-Site Retirement Counseling Sessions

Date/Time: July 25-29, 8 a.m. - 5 p.m.
Location: Room TBD
Contact: Mary Alice Diedrich, 358-1159
To schedule an appointment, send an e-mail to Mary Alice Diedrich and include your first and second choice for day and appointment time. Appointments are limited to employees who are retiring within 12 months (no more than 15 months) and have not had a previous session. retirement estimate no later than COB Tuesday, June 28.

Using MBTI for Career Success

Date/Time: July 7, 12-1:30 p.m.
Register: Register in SATERN
Location: CV31
Contact: Abby Locke, 358-0576
Attend this insightful session to learn how your personality preferences (through Myers-Briggs Type Indicator – MBTI) can enhance your NASA career experience. Get introduced to MBTI assessment and its benefits in career planning.

Developing Your Career Plan

Date/Time: July 28, 12-1:30 p.m.
Register: Register in SATERN
Location: CV31
Contact: Abby Locke, 358-0576
Where are you in your career? Are you on track with your career goals or is it time for a change? At some point in our careers, we reach a crossroad and need to evaluate if we stay on the same path or venture out in a new direction. Attend this interactive session to understand how developing a solid, long-term career plan is essential to achieving true career success.

NASA Night at Nationals Park

Nats LogoDate/Time: July 20, 6:45 p.m.
Contact: Kristen Erickson, 358-1017
The Viking 40th anniversary and the Apollo Program will be honored. Discounted tickets available. If you can’t make this game, VIP discounts still apply: Go to, select the game of your choice, enter the code NASA and click apply (case sensitive), select seat location and quantity.

Thrift Savings Plan

Date/Time: July 12, 9 a.m. - 12 p.m.
  Registration: Register in SATERN
Date/Time: July 12, 1 – 4 p.m.
  Registration: Register in SATERN
Location: Room CV31
Contact: Julia Williams, 358-0810
The Thrift Saving Plan is the one of the largest premier tax-deferred savings plan in the United States. The TSP provides federal employees an easy way to save for retirement with low fees. This half-day program provides in-depth information on determining how much to contribute to Roth TSP, how to allocate your TSP, and assist you to create a strategy for efficiently using your TSP.

Career Counseling Sessions Available

Appointments: Monday - Friday every week
Walk-Ins: Tuesdays, 9 a.m. – 2 p.m.
Location: Room 4C35
Contact: Abby Locke, 358-0576
All NASA HQ civil servants are encouraged to take advantage of one-on-one career counseling sessions. Sign up today for an appointment with Abby Locke and get assistance with your career management needs including, but not limited to, Individual Development Plans (IDPs), federal resume development, USAJOBS application submission, SES application packages, interview preparations and more. Walk-in hours are also available every Tuesday from 9 a.m. to 2 p.m.

HQ Annual Equipment Inventory

The HQ annual equipment inventory is underway. During the months of February – September, all government-owned equipment with an equipment control number barcode will be scanned and inventoried. Employees are not required to be present during the inventory. However, equipment located in secure or locked areas must be scheduled with the organization’s property custodian. For more information and an inventory schedule, visit the HQ Facilities and Administrative Services Web site.

RSA SecurID Token Phase-Out Effort

Collection Dates/Times: Monday-Thursday, 7 a.m. – 2 p.m.
Location: Room 4G76
Contact: Jeff Anderson, 358-1348 Image of SecurID Token
As part of a strategic objective to enhance PIV smartcard usage, the Information Technology and Communications Division (ITCD) is continuing the effort to reduce the number of RSA SecurID Tokens at NASA HQ in phases. The ultimate goal is to resolve all exceptions (i.e., the technical need to use a token) and eliminate tokens altogether. This will provide cost savings to HQ, ensure compliancy with federal mandates for improved security, and allow users to take advantage of advanced technologies available. All HQ personnel are encouraged to turn in tokens that are no longer utilized. Visit the HQ Token Phase-Out Project Web page for details.

 

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COMPUTER TRAINING
 

Teleworking Today: Prepare for Working Remotely

Contact: IT Training Team, 358-1281
Learn how to effectively prepare for telework and to understand the ins and outs of connecting remotely to the NASA HQ network. Discover the tools you need to ensure you have a successful telework experience. For class descriptions, training schedules, and registration information, visit the Teleworking Today Web page.

Jabber

Contact: Computer Training Center, 358-1111
Using your NASA-issued computer and your HQ extension, Jabber enables you to place and receive calls from virtually anywhere you have an Internet connection. Jabber is the upgrade to SoftPhone. Learn about the features of Jabber and take advantage of this powerful tool. For training schedule and registration information, visit the Jabber Training Web page.

Outlook for Windows or Macintosh

Contact: Computer Training Center, 358-1111
Various Outlook classes are offered for both Windows and Macintosh users. Bring your laptop for a hands-on experience. For class descriptions, training schedules, and registration information, visit the Outlook Training Web page.

Word for Windows or Macintosh

Contact: Computer Training Center, 358-1111
Various Word classes are offered for both Windows and Macintosh users. Bring your laptop for a hands-on experience. For class descriptions, training schedules, and registration information, visit the Word Training Web page.

Excel Windows or Macintosh

Contact: Computer Training Center, 358-1111
Various Excel classes are offered for both Windows and Macintosh users. Bring your laptop for a hands-on experience. For class descriptions, training schedules, and registration information, visit the Excel Training Web page.

PowerPoint for Windows or Macintosh

Contact: Computer Training Center, 358-1111
Various PowerPoint classes are offered for both Windows and Macintosh users. Bring your laptop for a hands-on experience. For class descriptions, training schedules, and registration information, visit the PowerPoint Training Web page.

Lync for Windows or Macintosh

Learn how to create chats and meeting rooms with one user, multiple users, or large groups of people; create Web conferences using Lync/Skype Web App; share your desktop; transfer a file to NASA participants in the chat. Bring your laptop to class. For class descriptions, training schedules, and registration information, visit the Lync/Skype for Business Training Web page.

 

 



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