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Do you have a tip, a fact, or information about a service you would like to share?
Send an e-mail to submit your “Did You Know?” item. Items may be edited prior to posting.

* Accessible to NASA users only † Accessible to NASA Headquarters users only
 

You Can “Make It Possible” for $1

Help NASA HQ reach its Combined Federal Campaign (CFC) goal
CFC logoby making a payroll pledge or one-time donation. You can contribute as little as $1 per pay period. Here is a sample of how your contribution can make a difference to CFC charities in our communities, our nation, and around the world:

$1 Per Pay Period ($26 a year)

         • Ensures a child is immunized
         • Enables a diabetic kidney patient to purchase a 2-3 month supply of syringes.
         • Purchases a wig for a young girl with cancer.
         • Buys a gas card for a person at a domestic violence shelter.
         • Provides enough food for three families facing hunger for 3-5 days.
         • And more…

Visit the HQ 2014 CFC Web page to find your charity and learn more. Contact: Tom Hayes, 358-0794

Facts About Records Management
Records Management is the responsibility of every NASA employee. As a government employee, you have three basic obligations regarding Federal records: 1) Create records to conduct NASA business, record decisions and actions taken, and adequately document the activities for which you are responsible; 2) Ensure records are organized and filed properly so they are safely stored and efficiently retrieved only by authorized personnel. Records should be filed in the official files of your organization, as identified on the organization’s file plan; and 3) Dispose of records in accordance with the NASA Records Retention Schedules and the General Records Schedule. For more information, visit the Records Management Web page or contact Patricia Southerland, 358-0621.

Smartcard-Only Login at NASA HQ
To comply with Federal mandates and to improve security, NASA is in the process of adopting the requirement of using your NASA smartcard (NASA badge) as the sole method of logging into NASA-issued computers. Once enabled, you will only be able to access your computer with your smartcard and smartcard PIN. Windows 7 computers are being migrated first; Macintosh computers will be migrated in FY 2015. Contact: Marion Meissner, 358-0585
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Foreign Travel Counterintelligence Threat Briefings Available for All NASA Employees (Government and Contractor).
All employees, government and contractor, going on official travel to Designated Countries and/or Russia are required to receive pre and post travel counterintelligence threat briefings/debriefings. Government employees will receive e-mail notifications to set these up. Contractors are required to contact their servicing Counterintelligence Office to schedule the briefings. Additionally, all employees, government and contractor, are highly encouraged to request a foreign travel counterintelligence threat briefing for ANY travel out of the United States, official or personal. At NASA HQ contact Counterintelligence Special Agent Art Payton or Counterintelligence Special Agent Kim Saxon. For more information, visit the CI Foreign Travel Web page (NASA only). Contact: Art Payton, 358-4645

FY 2014 Annual Information Security and Privacy Awareness Training
All NASA HQ personnel with IT access are required to complete the mandatory FY 2014 Annual Information Technology Security and Privacy Awareness Training (ITS-014-001) in SATERN by Thursday, July 31, 2014. However, if you have not completed your training within a 1-year period since completing your last course, your information security training credentials have already expired. You should complete the training as soon as possible to ensure IT access being requested or re-instated is not denied, and that you are in compliance with Agency and federal mandates. Those who have not completed the training will continue to receive reminder notices until it is done. No extensions will be granted. The course takes approximately 1 hour to complete. Failure to complete the training by the deadline will result in suspension of access to HQ IT resources. Reactivation of access could take several days. For more information, visit the Information Security Training and Awareness Web page (accessible to NASA only). Contact: Aaron Goad, 358-1014.

User Resource Center Open During Renovation
The User Resource Center (URC) is open in its temporary location, Room 2U15, during renovation of the Concourse level in. Walk-in service is available from 7:30 a.m. - 5 p.m. Stop by today for assistance with Windows and Macintosh applications (including core/above-core software, such as Word, Excel, PowerPoint, Project, Visio, Photoshop, etc.), scanning, file conversions, archiving to CD-ROM, color printing and more. Contact: Kim Dwyer, 358-0650.

Counterintelligence Awareness for U.S. Students Studying Abroad
The Federal Bureau of Investigation's (FBI) "Don't be a Pawn" campaign helps prepare U.S. college students who travel and study overseas for possible foreign intelligence service recruitment attempts they may encounter. More than 283,000 U.S. college students study abroad each year. Prior to travel, most students get advice from their schools about what to expect. One aspect they might not be prepared for is the possibility that a foreign intelligence service might try to recruit them to steal secrets from the U.S. Government. To illustrate this threat, the FBI produced a film called Game of Pawns. The film features the true story of a U.S. student studying overseas who was asked by a foreign government to apply for U.S. Government jobs with the goal of obtaining secret information.
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Counterintelligence Awareness for U.S. Students
Studying Abroad

The Federal Bureau of Investigation's (FBI) "Don't be a Pawn" campaign helps prepare U.S. college students who travel and study overseas for possible foreign intelligence service recruitment attempts they may encounter. More than 283,000 U.S. college students study abroad each year. Prior to travel, most students get advice from their schools about what to expect. One aspect they might not be prepared for is the possibility that a foreign intelligence service might try to recruit them to steal secrets from the U.S. Government. To illustrate this threat, the FBI produced a film called Game of Pawns. The film features the true story of a U.S. student studying overseas who was asked by a foreign government to apply for U.S. Government jobs with the goal of obtaining secret information. Before obtaining employment, the student was arrested by the FBI and convicted of conspiracy to communicate national security information, an espionage violation. The NASA Counterintelligence Division recommends NASA employees watch this movie and show it to their college-age children and interns. On the FBI website, students and parents can find information about how, where, and why foreign intelligence services target students, how students can protect themselves from targeting, and how students can report suspicious activity experienced overseas.
For more information, contact Counterintelligence Special Agent Arthur R. Payton at (202) 358-4645.

Threats Posed by Hackers to Electronic Devices (laptops, tablets, smart phones, etc.).
The NASA Counterintelligence Division continually briefs NASA travelers to Russia and other overseas locations about the threats posed by hackers to their electronic devices. The hacking into cell phones, computers, tablets, etc., may be conducted by host nation intelligence/security services and/or criminal hacker elements. The results are the same. Any information on the devices, and communications between devices, can be intercepted. Because of this threat, NASA policy is for travelers to leave their NASA issued devices at home and travel with only approved loaner devices (which, of course, can also be hacked but which, hopefully, won't have one's life's work on them).
+ Read the full Counterintelligence Executive Brief (PDF)

Threats Posed by Hackers to Electronic Devices (laptops, tablets, smart phones, etc.).
The NASA Counterintelligence Division continually briefs NASA travelers to Russia and other overseas locations about the threats posed by hackers to their electronic devices. The hacking into cell phones, computers, tablets, etc., may be conducted by host nation intelligence/security services and/or criminal hacker elements. The results are the same. Any information on the devices, and communications between devices, can be intercepted. Because of this threat, NASA policy is for travelers to leave their NASA issued devices at home and travel with only approved loaner devices (which, of course, can also be hacked but which, hopefully, won't have one's life's work on them).
+ Read the full Counterintelligence Executive Brief (PDF)

Information Security and Privacy Training – Annual Requirement
All NASA Headquarters personnel with IT access are required to complete Information Security Training annually. The FY 2014 deadline is July 31, 2014. However, if you have not completed your training within a 1 year period, your information security training credentials have already expired. You should complete the training as soon as possible (rather than waiting until the July deadline) to ensure any IT access being requested or re-instated is not denied. Check your Learning History in SATERN to determine the date of last year's training to verify your 1-year period. For more information on who is required to complete this training, visit the HQ IT Training and Awareness Web page (NASA only). Contact: Aaron Goad, 358-1014.

2013 Combined Federal Campaign
The 2013 Combined Federal Campaign of the National Capital Area (CFCNCA) is underway. Every year, NASA Headquarters employees step up and make a positive impact on the lives of those around us. Every person and every donation this year will make a difference and is truly appreciated. We face many uncertainties this year, so your donations to the less fortunate are even more important. Your participation and collective contributions support participating local, national and international charities. Not only does the CFCNCA cover organizations within your community, it also supports organizations that are on the ground supplying humanitarian aid for survivors of tornadoes, hurricanes, earthquakes and other disasters. The 2013 Catalog of Caring lists over 4,400 approved charities. For many years, we have shown the world that NASA employees stand behind our mission to improve life here on Earth. Visit the NASA Headquarters CFC Web site for the online catalog of all the Charities enrolled in the CFCNCA or ask your Keyworker for a paper copy.
+ View Site

National Cybersecurity Awareness Month
October 2013 marks the 10th Annual National Cybersecurity Awareness Month. Cybersecurity is critical to ensuring the integrity of NASA data and, ultimately, the overall NASA mission. Therefore, cybersecurity is a shared responsibility, and each of us has a role to play. Emerging cyber threats require the engagement of all NASA employees, contractors, law enforcement and other government agencies. This year the NASA Cybersecurity Awareness Month theme is "STOP | THINK | CONNECT: Protecting NASA's Information Technology Assets." Throughout the month of October, various activities will be conducted at each NASA center to celebrate. Remember, effective cybersecurity practices begin and end with you! Your support is needed and appreciated in helping protect and safeguard NASA information.

National Preparedness Month
Each September, NASA Headquarters participates in National Preparedness Month activities, in order to help employees become better prepared to handle emergencies of all kinds. Headquarters National Preparedness Month activities are designed to encourage personnel to take simple steps to prepare for emergencies in their homes, businesses, and communities, and to build a more resilient, prepared community through a training-focused month of varied preparedness activities.
+ View Event Calendar

NASA@work Program
Are you new to NASA@work? NASA@work is an Agency-wide, collaborative problem-solving platform that connects the collective knowledge of experts (like YOU) from all Centers across NASA. Challenge Owners post problems and members of the NASA@work community participate by responding with their solutions. Anyone can participate! Learn more about the NASA@work platform, how to participate, and how to be a challenge owner. Registration is required. Visit the NASA@Work Web site for more information.

You Can Customize Your Desktop Phone Using CallManager
Cisco Unified CallManager (CM) is an online telecommunications tool that helps you customize your desktop phone, forward your calls to another location, or access your phone user guide online. Learn more on the Telephone Services Web page. Forget your password? Contact the Enterprise Service Desk (ESD) at 358-HELP (4357).

EAP Services Available for Those Impacted by Recent Storms
As devastating storms and tornadoes have caused damage across the Midwest, the Employee Assistance Program (EAP) would like to remind you that services are available to assist those impacted by the destruction. EAP counseling services are available for those dealing with the emotional aftermath of these recent storms. Visit the HQ Employee Assistance Program Web site for more information such as “Coping with Tornados” and “Survivors of Disasters.” Our team of professionals is available to provide support, referrals, and information for a wide range of emergency services. Contact the EAP today at 1-800-222-0364 or www.FOH4You.com.This is a link to a site outside the NASA domain

Counterintelligence Awareness
Foreign Intelligence Services often seek out people who have emigrated from their countries who have become U.S. citizens and who are U.S. government employees. Report suspicious contacts with foreign nations you meet, both privately and professionally, to the NASA HQ Counterintelligence Office. For additional information on this threat, and information about reportable contacts/situations, refer to the NASA Counterintelligence Executive Brief Foreign Intelligence Services Take Advantage of Ethnic Ties to Recruit Spies (NASA Only) located on the NASA Counterintelligence Program Web site (NASA Only).

Shared Network Folders Best Practices
Do you know what network folders are and how to use them properly? Do you know that shared folders can be protected so only authorized users can access them? Do you know how to change ownership of a shared folder? The Information Technology and Communications Division (ITCD) provides folder management best practices to assist you. Following these best practices ensures that shared folders are created properly with an assigned owner and the proper permissions, and that the information in the shared folders is organized, useful, accessible to those who have permissions, and appropriately stored. Learn more by visiting the Network Folders Web Page.

New Microsoft Outlook Courses for Windows and Mac
The Computer Training Center (CTC) is offering 2-hour workshops for Outlook 2010 for Windows and Outlook 2011 for Macintosh. Learn what’s new; understand Outlook screens, navigation panes, and menus; and learn how to customize your toolbars and ribbons. For more information and a detailed training schedule, visit the Outlook Training Web page. Contact: CTC, 358-1111.

EAP Services Available: Boston Marathon Tragedy
Contact: Ebony Stepney, 358-1154
In the days to come, images and stories about the explosions at the Boston Marathon will dominate the media. If you or a loved one is feeling traumatized or vulnerable, remember that the Employee Assistance Program (EAP) is available to help. The EAP is available to help you cope with life’s difficulties. EAP counselors are prepared to help you with stress, emotional, relationship, alcohol, drug, job, and other personal concerns. Call today to learn more. Articles are available on the HQ EAP Web page to help provide information about common responses to traumatic events. EAP counselors are available 24 hours a day at 1-800-222-0364, (888) 262-7848 (TTY) or http://www.FOH4You.com This is a link to a site outside the NASA domain. We care, just call.

Information Security Training – Annual Requirement
All NASA Headquarters personnel with IT access are required to complete Information Security Training annually. The FY 2013 deadline is June 29, 2013. However, if you have not completed your training within a 1 year period, your information security training credentials have already expired. You should complete the training as soon as possible (rather than waiting until the June deadline) to ensure any IT access being requested or re-instated is not denied. Check your Learning History in SATERN to determine the date of last year's training to verify your 1-year period. For more information on who is required to complete this training, visit the HQ IT Training and Awareness Web page (NASA only). Contact: Darline Brown, 358-2039

NASA Participates in Presidential Inaugural Activities January 18-21
NASA will participate in the inauguration of President Obama with several events, including an open house, a star party and a NASA Social; exhibits on the National Mall and at NASA Headquarters; and with two floats and marchers in the inaugural parade. During the events Jan. 18 - 21, members of the public will have an opportunity to meet and mingle with several astronauts and members of NASA's Mars Science Laboratory team responsible for the Curiosity rover, which is 5 months into a 2-year mission on the Red Planet.
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Counterintelligence Awareness
NASA employees on official overseas travel may be subject to host nation intelligence service surveillance, both physical and electronic, at the hotels where they stay. A NASA employee recently experienced two suspicious incidents during official overseas travel. For more information on this matter, and recommended countermeasures, see to the NASA Counterintelligence Executive Brief found on the NASA Counterintelligence Program Web site (NASA only).

Special Recognitions
Are there employees or teams in your organization who deserve to be recognized for a NASA award or achievement? Do you know someone who has a personal accomplishment they might want to share? The RECOGNITIONS column of the Inside HQ Community Web page is designed to acknowledge our fellow HQ employees. Accomplishments may be NASA-related or of a personal nature. Submissions will be placed in the queue and published as timely as practical. A paragraph is sufficient and photos are welcome. This column is updated approximately every 2 weeks.
+ View Previous Recognitions
+ Submit an Article

Data at Rest (DAR) Encryption
As mandated by Federal law and Agency policy, all NASA-issued laptops must have Data-At-Rest (DAR) whole-disk encryption software. The NASA OCIO has directed that all Centers complete this activity by December 21, 2012. Per the Agency directive dated November 13, 2012, no NASA-issued laptops containing sensitive information may be removed from a NASA facility unless DAR encryption software is enabled OR any sensitive files are individually encrypted using Entrust.
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Mayo Clinic EmbodyHealth Web Site 2012
Join the thousands in NASA’s workforce who are already using the Mayo Clinic EmbodyHealth Web site, a source of health information prepared by experts at the Mayo Clinic. All NASA personnel and their spouses and children over the age of 18 are eligible to participate. Register on the secure Mayo Clinic EmbodyHealth Web site (Note: This site is not longer available) to manage and improve your health by completing a Health Assessment. Recommendations and a plan of action will be provided suitable to your identified health strengths and weaknesses. First time users must register on the Web portal to access the Health Assessment. To register, go to and type in healthiernasa as the unique identifier. You will then be asked to establish your unique password. Returning users should log in using their previously established ID and password.

Data at Rest (DAR) Encryption
As mandated by Federal law and Agency policy, all NASA-issued laptops must have Data-At-Rest (DAR) whole-disk encryption software. The NASA OCIO has directed that all Centers complete this activity by December 21, 2012. Per the Agency directive dated November 13, 2012, no NASA-issued laptops containing sensitive information may be removed from a NASA facility unless DAR encryption software is enabled OR any sensitive files are individually encrypted using Entrust.
+ Read More

Reminder on Political Activities in the Federal Workplace
Contact: OGC Ethics Team, 358-2465
As Election Day approaches, NASA civil service employees are reminded that the Hatch Act prohibits partisan political activity on duty and in the federal workplace. In addition to prohibiting campaign buttons and posters at work, the Hatch Act also prohibits the use of government computers and e-mail for partisan political ends. Accordingly, social media venues such as Facebook, Linkedin, and Twitter should not be used for political activity at work or on duty time. Detailed guidance can be found on the U.S. Office of Special Counsel Web page under the headings for "Social Media" and "E-mail and Blogging as Political Activity." For more information and advice on the Hatch Act, contact the Headquarters Ethics Team in the Office of the General Counsel (OGC).

2012 Combined Federal Campaign Message From Administrator
Last year, NASA Headquarters raised over $400,000 during the 2011 CFC campaign -- $100,000 over our goal! Join Administrator Bolden in NASA’s effort to make this year even more successful. Visit the NASA HQ CFC Web page for details.

“Thank you for considering giving through CFC this year and for making life on Earth a whole lot better for others.” – Charlie Bolden
+ View Administrator’s Video

Do You Have a SoftPhone Account Yet?
Using your NASA-issued computer and your HQ extension, SoftPhone enables you to place and receive calls from virtually anywhere you have an Internet connection.  If you wish to take advantage of this powerful tool you must first request a SoftPhone account by contacting the Computer Training Center (CTC), 358-1111.  Then, schedule either an individualized assistance session or attend a SoftPhone class to learn how to use the software features, and to receive your login credentials and headset.  You must attend training to receive their credentials and headset.
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Data-at-Rest (DAR) Encryption Software Deployment
It’s coming!  Most users at NASA HQ will receive the Data-At-Rest (DAR) encryption software.  For a simple overview of the hard disk encryption effort being conducted at NASA HQ, view the new DAR Overview document.  The new Installation Types, Outreach, and Resources documentexplains the various installation methods and offers instructional handouts for each type of installation.  Users who have already received the encryption software will benefit from the new, simplified DAR User Guide, which provides important information about passwords.  Take a few minutes to review these resources to ensure your DAR experience is a positive one. For more information about the DAR project at HQ, including installation instructions, FAQs, an information video, and more, visit the HQ DAR project Web page.

Employee Performance Communication System (EPCS) Changes for 2012-2013 Appraisal Period
In 2011, the Agency’s Office of Human Capital Management (OHCM) established a Performance Management Review Team. The review team, consisting of NASA performance management experts and labor (Union) representatives, was tasked with recommending improvements to the Employee Performance and Communication System (EPCS) to enhance meaningful and effective performance management activities in support of NASA’s mission.  As a result, the Agency made changes to the EPCS for the 2012-2013 performance rating cycle.  See the HRMD Director’s memo for guidance and instructions.  Information sessions will be scheduled for managers and employees starting in mid-August. Direct questions or concerns to Inez Hunter at 202-358-0658 or Evester Edd at 202-358-1953.

Children's Space Resources
For years and years, dreams of flying through the air and outer space have inspired people to enter the fields of science and engineering, and make their dreams come true. The NASA Headquarters library owns juvenile books and multimedia on flight and outer space that start at the birth of science fiction and continue to some of today's newest titles that will encourage the next generation of astronauts, pilots, scientists, and engineers. Checkout the Kids Books Web page for a selection of juvenile books and multimedia that are currently in the library, along with a selection of NASA Web sites designed with children in mind.

1-Year Anniversary of Usama bin Laden’s Death:  No Currently Known Threats to the United States
The Counterintelligence Division in the Office of Protective Services (NASA only)  has published a new Counterterrorism Executive Brief (NASA only PDF).  As a symbol of national pride and achievement, NASA is a potential target of retaliation for the death of Usama bin Laden.  Every employee and contractor plays a vital role in protecting NASA personnel and facilities from possible terrorist attacks by being vigilant and reporting suspicious activities.  Report suspected terrorism concerns at NASA HQ by using the HQ Emergency button on your telephone or by immediately notifying a security officer.  You can also report counterintelligence and terrorism concerns to the counterintelligence office in person (Room CV75), by e-mail (counterintelligence@nasa.gov), or by phone (358-4645). Contact: Art Payton, 358-4645.

New Espionage Indicators Report
The Counterintelligence Division in the Office of Protective Services has published a new Counterintelligence Executive Brief on espionage indicators (NASA only, PDF 172KB). As a symbol of national pride and achievement, NASA is a top target of foreign intelligence collection activities. Every employee and contractor plays a vital role in protecting NASA information and technology. Report suspected counterintelligence concerns to the counterintelligence office in person (Room CV75), by e-mail (counterintelligence@nasa.gov), or by phone (358-4645). For more information, contact Art Payton at 358-4645.

HQ Building Renovation Project 
Phase I of the building renovation has begun.  Some HQ organizations have moved to the external swing space located at 1225 and 1201 I Streets NW.  The I Street facilities are 2 miles away from NASA HQ.  By car this is a 10 minute drive or a 15 minute Metro ride from McPherson Square or Metro Center.  To walk from HQ to the new location would take about 35 minutes.  Shuttle services will also be available.  In addition, some organizations have relocated to another area within the HQ building.  To learn more about which organizations are affected, visit the New Locations Web page.  
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Using the Enterprise Service Desk (ESD)
There are various ways to use the new NASA ESD. Use the ESD Web site to submit trouble tickets online using the “My Tickets” feature.  You will receive an email confirming your request.  Or send an email to the ESD describing your problem or to simply ask a question. An ESD Agent will create a ticket, and respond with the appropriate assistance or information. Or call the ESD (358-HELP (4357)) to speak directly to a Call Agent. The Agent will open a ticket and attempt to assist you while you are on the line. View your ticket status online using the “My Tickets” feature anytime. The “Self-Help” feature of the ESD Web site contains a wealth of knowledge, and provides a way for users to conveniently help themselves with various IT topics. Visit the ESD online now: https://esd.nasa.gov

Mayo Clinic EmbodyHealth Web Site 2012
Join the thousands in NASA’s workforce who are already using the Mayo Clinic EmbodyHealth Web site, a source of health information prepared by experts at the Mayo Clinic. All NASA personnel and their spouses and children over the age of 18 are eligible to participate.  Register This is a link to a site outside the NASA domainon the secure Mayo Clinic EmbodyHealth Web site to manage and improve your health by completing a Health Assessment. Recommendations and a plan of action will be provided suitable to your identified health strengths and weaknesses. First time users must register on the Web portal to access the Health Assessment. To register, go to and type in healthiernasa as the unique identifier. You will then be asked to establish your unique password. Returning users should log in using their previously established ID and password.

“IT Talk”
IT Talk is a quarterly publication of the OCIO highlighting the best of NASA IT.  Hear a message from the NASA CIO, Linda Cureton, get an update on I3P, check out the IT Security Corner, and learn about NASA’s Liquid Galaxy, an immersive wraparound platform to visualize NASA data in a new way. View the Jan-Mar issue of “IT Talk” available online now.

Lobby Turnstile Gates
To increase the safety and security of the NASA HQ building and personnel, the HQ Security Office is working to return the access control turnstiles to their full functionality in both the East and West lobbies. There have been many upgrades to the hardware and software applications associated with turnstile operations. A month-long test period will be conducted with one gate operating in each lobby.  HQ personnel are requested to use those gates as often as possible to familiarize themselves with the operation and assist in the trial period. Information on the turnstile testing project, visitor access, and the process to provide feedback is available on the Turnstile Project Web page. Contact: Paul Raudenbush, 358-7322

Combined Federal Campaign (CFC)
The CFC supports organizations within your community and organizations that are on the ground supplying humanitarian aid for survivors of tornadoes, hurricanes, earthquakes and other disasters. There are more than 4,000 pre-screened and approved charities in every area of interest. Your tax deductible donations support thousands of worthy causes. Check out the NASA HQ CFC Web page to find out how to donate, who your Team Captain and/or Key Worker is, and what events are planned.  Learn how you can make a difference.

Shared Network Folders Best Practices
Do you know what network folders are and how to use them properly?  Do you know that shared folders can be protected so only authorized users can access them? Do you know how to change ownership of a shared folder?  The Information Technology and Communications Division (ITCD) is conducting a Folder Management Best Practices Campaign.  Following these best practicesensures that shared folders are created properly with an assigned owner and the proper permissions, and that the information in the shared folders is organized, useful, accessible to those who have permissions, and appropriately stored. Learn more by visiting the Network Folders Web Page.

Home Computer Security Training
IT security is a growing topic that applies to both work and home environments. Everyone with a computer and an Internet connection is at risk for a wide array of Internet threats. The Information Technology and Communications Division (ITCD) has developed a program to assist you in keeping your home computer and network secure. Attend a monthly Brown Bag session to learn about security threats you may encounter and keep abreast of security tips and best practices for maintaining a secure home network and having a safe online experience.  Visit the Home Computer Security Training page for a complete schedule and registration instructions, as well as links to printable Home Computer Security Guides.

E-mail Etiquette Campaign
The Information Technology and Communications Division (ITCD) is conducting an E-mail Etiquette Campaign to help people use e-mail more efficiently and effectively, and minimize e-mail issues to ensure everyone has a positive e-mail experience.  A different topic will be displayed every 2 weeks in the East and West elevator lobbies starting on July 25.  Visit the E-mail Etiquette Campaign Web page to learn the Top 12 ways to identify if you are practicing proper e-mail etiquette.

“Endeavor” Newsletter
Take a look inside the latest edition of ODEO’s Endeavor!  Learn more about the Agency’s Diversity and Inclusion Strategic Partnership and the results of the recent Diversity and Inclusion Assessment Survey.  Read up on developments in EEO, including the Genetic Information Nondiscrimination Act and what it means for you. Try your hand at the Endeavor challenge word search. For the Endeavor Challenge Answer Key  and to view previous issues of Endeavor, visit http://odeo.hq.nasa.gov/policy.html#endeavor.  Contact: David Chambers, 358-2128.

Cellular Service Upgrades for HQ Building
NASA Headquarters has completed upgrades to both the Verizon and AT&T cellular service within the building to improve the signal quality throughout.  Cellular service is available from the 9th floor to level 3 (P3) of the parking garage, including inside the elevators.

Special Recognitions
Are there employees or teams in your organization who deserve to be recognized for a NASA award or achievement?  Do you know someone who has a personal accomplishment they might want to share?  The RECOGNITIONS column of the Inside HQ Community Web page is designed to acknowledge our fellow HQ employees. Accomplishments may be NASA-related or of a personal nature.  Submissions will be placed in the queue and published as timely as practical.  A paragraph is sufficient and photos are welcome. This column is updated approximately every 2 weeks.  Contact:  Mary Shouse, 358-0625.

HR Portal (formerly called HCIE)
The HR Portal provides employees information such as direct access to Thrift Savings Plan, leave and earnings statements, a retirement calculator, and much more.  Contact the NSSC for questions on the retirement calculator by calling the NSSC Contact Center at 1-877-NSSC123 (1-877-677-2123) or nssc-contactcenter@nasa.gov.

New and Revised HQ Forms
The Information Technology and Communications Division (ITCD) creates new and revises existing Headquarters forms. To request the creation of a new form or revisions to an outdated form, just submit a service request (SR) in the ITCD Work Management System (NASA Only).  Include as much detail as possible including your desired/estimated completion date. For more information, visit the Forms Web page or contact Patricia Southerland, 358-0621.

Employee Assistance Program (EAP) Services Available
The ongoing media reports about the recent tragedy in Tucson in which 6 people were killed and 14 injured can intensify feelings of stress.  As a reminder, the HQ Employee Assistance Program is available to help.  Federal Occupational Health’s (FOH) EAP professionals are available in-person and by telephone to provide support and information.  Services are available to you and your immediate family members.  You can contact the EAP 24 hours a day, 7 days a week at 1-800-222-0364.  You may also go online to access a wide variety of resources.  Go to www.FOH4You.com, where you’ll find articles, tip sheets, interactive tools, podcasts, and more.  For more information, visit the HQ EAP Web page.

Desktop Phone Upgrade Project
New desktop phones are being installed at NASA HQ one floor at a time, with approximately 20 phone installations each day. This project will continue through April 2011. All users are strongly encouraged to attend a training class on the operation of the new phone. Classroom sessions will be offered on a floor-by-floor basis that coincides with the phone deployment schedule. Forty-one training sessions have been scheduled through May 2011. Each session (30 minutes) includes a demonstration of the new desktop phones plus hands-on experience with the phones.
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NASA Headquarters Building Lease and Renovation Project 
The current NASA HQ building lease with Piedmont is scheduled to end in July 2012. The Facilities and Administrative Services Division (FASD) has been working with General Services Administration (GSA) to obtain a lease renewal agreement. During the summer of 2010, GSA competitively announced the NASA HQ lease renewal to the local Washington D.C. property management industry. As a result of that competition, our current property management company, Piedmont, was offered another 15 year renewal opportunity in our current building. However, there are certain renovations that must be accomplished, and negotiations on the logistics of those renovations are currently underway, before the final lease contract is signed.
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2010 Combined Federal Campaign (CFC)
The 2010 National Capitol Area CFC campaign is upon us. The mission of the CFC is to promote and support philanthropy through a program that is employee-focused, cost-efficient, and effective in providing all federal employees the opportunity to improve the quality of life for all. CFC is the world's largest and most successful annual workplace charity campaign.  This year’s Catalog of Caring has 4,000 charities approved to receive financial support. Pledges made by Federal civilian, postal, and military support eligible non-profit organizations that provide health and human service benefits throughout the National Capitol area.
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NASA HQ Facebook Page
Check out the new NASA HQ Facebook page at www.facebook.com/NASAHQ. Use this social networking tool to connect with co-workers and peers who share a common interest; engage in interactive communication and community; cross boundaries within and outside the Agency to expand your professional network. Knowledge sharing improves quality… Join us as we develop and grow in the world of social media.

Online Training Calendar
The HQ Employee and Organizational Excellence Branch has a new online Training Calendar (accessible to NASA HQ users only). You can view a list of events or the training schedule for the year; you can set personal calendar preferences, and customize calendar views. Also, you can now subscribe to specific events and/or categories to receive e-mail notifications when events are added, modified, or deleted.

Calendar Best Practices for Outlook and Entourage Users
The NOMAD team at HQ is conducting a Calendar Best Practices Campaign to assist Outlook and Entourage users with maximizing speed and minimizing e-mail issues. Calendar tips will be displayed in the East and West Elevator lobbies. Learn how you can improve your E-mail/Calendaring knowledge and experience. Visit the NOMAD Calendar Best Practices Web page for more information. Contact: Linda Hong, 358-0462

Online Scheduling Tool for Blood Donors
Most of us will need a blood transfusion at some point in our lives. That means that you or your family, friends and co-workers might need the support of volunteer blood donors. In an effort to make the life-saving gesture of donating blood even easier, the American Red Cross has developed an online scheduling tool that will make scheduling of your next appointment as easy as "point and click!" This online tool sends automatic reminders 48 hours before the blood drive to remind you of your appointment. Learn more on the NASA HQ Blood Drive Web page or contact the Health Unit, 358-2600.

You Can Customize Your Desktop Phone Using CallManager
Cisco Unified CallManager (CM) is an online telecommunications tool that helps you  customize your desktop phone, forward your calls to another location, or access your phone user guide online.  Learn more on the Telephone Services Web page.  Forget your password? Contact the Enterprise Service Desk (ESD) at 358-HELP (4357).

Workplace Dispute Options
Workplace grievances, misunderstandings, concerns, and/or complaints may arise in the workplace. Employees may pursue resolution if there is a belief that they have not been treated reasonably and fairly. For information on the available dispute options, including the NASA Headquarters EEO Complaints Process, NASA headquarters Union, NASA Grievance System, NASA Headquarters Ombuds, Office of Inspector General, and Safety and Health, see the Workplace Dispute Options document on the HQ Operations Web site.

SoftPhone Is Here!
SoftPhone allows you to make and receive “phone” calls from your NASA-issued computer using either your computer’s speakerphone or a headset that plugs into your computer.  In combination with HQ’s Virtual Private Network, SoftPhone allows you to place and receive calls from your HQ extension from virtually anywhere that you have an Internet connection.  T raining is available in 1-hour hands-on sessions and 1-hour lunch & learn sessions. Register for SoftPhone Training now to receive your account credentials, a headset that plugs into your computer, and a User Guide. Visit the SoftPhone Web page to learn more.

I3P is Coming!
The Information Technology (IT) Infrastructure Integration Program (I3P) will soon make a big splash across the entire agency.  I3P will provide agency-wide management, integration, and delivery of IT infrastructure services. Check out this video briefing from the Deputy CIO and learn more.

HQ Operations Customer Service Feedback
The Office of Headquarters Operations wants to hear from you.  Submit a good or bad customer service experience that you think needs to be acknowledged. Feedback can be submitted anonymously. Thanks for helping to make NASA Headquarters a great place to work!

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New Wireless Network is Easier to Use
NASA HQ has a new wireless network for HQ users, and it’s easier to use than before.  Your SecurID token is no longer needed to login: Use the same username and password you use to login to your computer. Visit the Wireless Network for HQ Users Web page (NASA only) for more information, including a FAQ’s and login instructions.

Exchange Council Volunteers
Volunteers are always welcome/needed to help out at any of the HQ Exchange Council events! Events are generally held once a month. Volunteer commitments require approximately 1-2 hours of your time. Assistance is needed with set-up and clean up and during actual events. Volunteers are also needed to conduct the annual inventory of the NASA Exchange Store (1-2 hour commitment usually in the fall). Volunteers are notified before each event -- Participate as time permits. All help is greatly appreciated! If you’d like to be added to the list of volunteers or for more information about serving as a Council volunteer, contact Jannette Black at 358-2190.

Subscribe to Exchange Council Events
The Exchange Council has a new online Events Calendar. You can view a list of events or the schedule for vendors for the year, set personal calendar preferences, and customize calendar views. Also, you can now subscribe to specific events and/or categories to receive e-mail notifications when events are added, modified, or deleted.

Instant Meeting Service
Do you host teleconferences? Check out Instant Meeting (IM), a Voice Teleconferencing Service (VoTS) that provides a virtual meeting room (a teleconference phone number and passcode) to support up to 50 participants in one conference. IM is available 24 hours a day, 7 days a week. An IM subscription is one of the recommended conferencing tools that does not require the assistance of an operator. This tool can be used without a reservation and is ideal for anyone conducting business meetings across national and international locations. Obtain an IM subscription today and be ready to conduct your virtual meeting.




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