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The Executive Director, Office of Headquarters Operations is responsible for the day-to-day operations of NASA Headquarters.The Executive Director provides leadership and management oversight of Headquarters policies and procedures and services and product delivery at Headquarters.
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  NEWS @ HQ
 

NEW Facilities Help Desk System Updates
In addition to its new look, the Facilities Help Desk System (FHDS) Conference Scheduling module has been enhanced to include Video Teleconferencing Service (ViTs) scheduling for all public conference rooms at HQ.  Contact:  Malicha Day, 358-0206.

NEW Consolidated Call for Nominations
Deadline: February 24
2009 Administrative Professional Awards: To recognize HQ employees in the administrative field who have made exceptional contributions.
2009 Customer Service Awards: To recognize HQ civil service and contractor employees from HQ Operations, Budget Management and Systems Support, and GSFC for exceptional customer service provided to HQ organizations and staff.
The HQ Human Resources Management Division is accepting nominations for both awards. Nominations must be submitted through your Organizational Awards Officer in the NASA Automated Award System. Contact: HQ Awards Officer Rhonda Taylor, 358-0444 or Tara Hairston, 358-0192.

Book Drive
Deadline Extended: February 12Stack of books
In accordance with the spirit of the Dr. Martin Luther King, Jr. Holiday, the HQ Equal Opportunity and Diversity Management Division is spearheading a book drive for Drew Elementary School in Northeast Washington. Donation boxes are in the East and West Lobbies for gently used books for Pre-K through Grade 5, or you may drop off books in Suite 4F39.  Contact:  LaShawn McDuffie, 358-0965.

A Year of Community Service
Beginning with the 2010 Dr. Martin Luther King, Jr. holiday and continuing throughout the year, the HQ Equal Opportunity and Diversity Management Division (EODM) would like to recognize the HQ employees and contractors who are involved in community service. EODM is asking those who are involved in community service to submit a sentence or two describing their volunteer activity and EODM will display the information on a community service link on their Special Emphasis Programs Web page during the upcoming year.  Contact: LaShawn McDuffie, 358-0965.

2010 Rolling Telework Drills
Date: February – December 2010
Rolling Telework Drills

To increase our readiness posture at NASA HQ, a series of rolling telework drills will be conducted over the course of the year.  Each Directorate/Office will be asked to telework at least 1 day in order to test their equipment and knowledge of telework procedures. Telework drill dates and important documentation is available on the Telework Preparedness Web page.  You may submit questions to HQ-Telework-Drills@nasa.gov. Contact: HQ Telework Drill Coordinator, Todd Jasper, 358-0926.

Provide Feedback on HQ Operations ServicesPhoto of Chris Jedrey
Do you have a compliment or comment regarding customer service for HQ Operations services? Do you have a suggestion or concern you think the Executive Director, Chris Jedrey, needs to hear about? You may submit your feedback anonymously and even share comments with the HQ community using the new "Talk to Chris" and "Customer Service Feedback" options on the HQ Operations Web site. Contact: Natasha McNeill, 358-2100.


ARCHIVES: See previous news items in the archives.
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