New Employee IT Orientation Training

The Computer Training Center (CTC) conducts New Employee IT Orientation training the first business day (usually Mondays) of every pay period from 1 to 3 p.m.

This orientation workshop is designed to provide new employees at NASA HQ with an understanding of the IT services available, how to obtain them, and the metrics associated with delivery of these services. Topics covered include commonly used applications, desktop support, sensitive information awareness, IT Security, and telephone and voicemail.

Typically, new employees are enrolled in this orientation class by the Human Resources Management Division. Detailees, temporary employees, contractors, and transferees should contact the receiving organization's IT POC to enroll. You may also contact the CTC at ctc@hq.nasa.gov or 202-358-1111 to enroll.

For more information about the New Employee IT Orientation Program at NASA Headquarters, visit the New Employee IT Orientation Program Web page.

New Employee IT Orientation Presentation September 2008 + View PowerPoint file (3MB)

All documents below are in the Adobe PDF format unless noted otherwise.
+ Outlook 2003 E-mail Features (trifold)    

+ Outlook Mailbox Management Guide (trifold)   
+ Outlook 2003 Calendar, Contacts, and Task Features   
+ How to Delegate Access to Another User in Exchange   
+ Outlook Web Access (OWA)       
+ Welcome to Instant Messenger Guide       
+ SATERN Quick Reference Guide       
+ SATERN Quick Reference Guide for Requesting External Training           
+ IT Contacts  (MS Excel)
+ Reference Point for Network Structure (MS Word)     
+ Secure Nomadic Access (SNA) Instructions  (MS Word)
+ Secure Nomadic Access (SNA) FAQ's   (MS Word)         
+ Lexar 1GB JumpDrive Secure II Windows Operating Instructions       
+ Office 2003 Overview of New Features       
+ Word 2003 New Features
+ Excel 2003 New Features
+ PowerPoint 2003 New Features
+ Access 2003 New Features
+ Publisher 2003 New Features
+ Appropriate Use Policy
+ Sample Voice Mail Greetings (MS Word)
+ Phone Tree for 358-HELP (this is a full size print out of the same slide from
    the presentation)
+ NHQ Form 252       
+ NHQ Form 261
+ NHQ Form 298

+ New Employee IT Orientation Survey (MS Word)