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+ ITCD Home > Products & Services > Hardware > Desktop Backup
 
DESKTOP BACKUP AND RECOVERY PROGRAM

Headquarters users have access to a fully automated data backup and recovery function for essential data and e-mail files. The Desktop Backup and Recovery Program uses the Tivoli client to periodically backup user data from both desktops and laptops to a server. This helps to prevent the loss of data from a hard drive failure or other catastrophic error. A scheduled backup service runs nightly from 8 p.m. to 4 a.m. backing up selected files and folders for Macintosh and Windows computers. Users working during the backup window should notice no significant change in system performance.

Manual and Remote Manual Backups

Tivoli also supports manual backup capability, so you can back up your computer on demand on your own schedule.  Backup services are now available to users who are not physically connected to the HQ Network as a result of telework or travel. For detailed instructions, see the appropriate instructions below.

Backup Status

It’s easy to determine when the last automated backup of your computer occurred. To check your backup status:

Windows XP

CLICK: Start > Programs > Tivoli Storage Manager > Desktop Recovery Status

Macintosh

CLICK: Macintosh HD > Applications > Tivoli Storage Manager > Desktop Recovery Status

Note that manual backups are not recorded in this history log.


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