Follow this link to go to the text only version of nasa.gov
 
HQ Information Technology and Communications Division
HQSOPS HOME
ITCD HOME
ABOUT ITCD
POLICY AND PLANS
BOARDS AND COMMITTEES
EMERGENCY PREPAREDNESS (NASA ONLY)
IT SECURITY (NASA ONLY)
INFORMATION PROTECTION (NASA ONLY)
CUSTOMER OUTREACH
IT TRAINING
PRODUCTS & SERVICES
INSTRUCTIONS & GUIDELINES
FAQ'S
 
 
 
+ ITCD Home > IT FAQ'S
 
FREQUENTLY ASKED QUESTIONS

Browse our collection of Frequently Asked Questions (FAQ's) by category. This is an evolving list, so please check back often.


Account Administration
+ View Word Doc (57 KB)

Check In Check Out (CICO)
+ View Word Doc (120 KB)

Computer Training Center
+ View Word Doc (44 KB)

Desktop Backup and Recovery Program
+ View Word Doc (97 KB)

Electronic Forms
+ View Word Doc (51 KB)  

Entrust Public Key Infrastructure (PKI)
NASA Only
+ View Word Doc (69 KB)

Federal Desktop Core Configuration (FDCC)
+ Veiw Word Doc (86 KB)

Guest Network
+ View Site

HQ Domain Passwords
+ View Word Doc (51 KB)

Mailman E-mail List Services
+ View Word Doc (83 KB)

NASA Account Management System (NAMS) @ HQ
+ View Word Doc (274 KB)

Proofpoint Anti-Spam/Anti-Virus Solution
+ View Word Doc (288 KB)

Section 508
+ View Site

SecurID Token
+ View Word Doc (55 KB)

Secure Nomadic Access (SNA)
+ View Word Doc (79 KB)

Wireless Network for HQ Employees
+ View Site

VoIP Phone FAQ's
+ View Word Doc (67 KB)

VoIP Voice Mail FAQ's
+ View Word Doc (66 KB)

< Back to ITCD Welcome page



+ Freedom of Information Act
+ Budgets, Strategic Plans and Accountability Reports
+ The President's Management Agenda
+ Privacy Policy and Important Notices
+ Inspector General Hotline
+ Equal Employment Opportunity Data Posted Pursuant
to the No Fear Act

+ Information-Dissemination Priorities and Inventories
+ USA.gov
+ ExpectMore.gov
NASA - National Aeronautics and Space Administration
NASA Official: Mary Shouse
Site Curator: Christopher Brunner
+ Contact ITCD

+ IT Help Desk
    (HQ Only)

+ X500 Directory
    (NASA Only)