+ Check In Check Out (CICO)
+ Communications Support
Services Center (CSSC)
+ Computer Training Center
+ Entrust PKI (NASA Only)
+ HQ Directory (HQ Only)
+ IT Notices
+ IT Orientation
+ IWMS (Service Requests)
(HQ Only)
+ Records Management
+ Software Library
+ User Resource Center
+ VoIP Phones

The Headquarters Information Technology and Communications (ITCD) Division provides a full range of Information Technology capabilities and communications support for NASA Headquarters. Our focus is to assist the Headquarters organizations in achieving their mission through the optimum application of Information Technology (IT).

In line with our mission, this Web site is designed to enhance the support we offer to our customers. We hope it will become a valuable resource for you with a wealth of up-to-date information about all the IT and communications products and services we offer.

VoIP Phone System Upgrade
The software that supports desktop Voice over IP (VoIP) phones at HQ will be upgraded to enable future feature enhancements. There will be no changes to basic functions, however, some advanced features will require login credentials.
+ Read more

Agency User ID (AUID) Renaming Project
The implementation of an AUID is the first step toward a simplified sign-on environment, improved mobility, and one milestone to Smart Card enablement.
+ Read more

IT Outage Calendar
An online calendar that displays scheduled outages including known impacts to network connectivity, e‑mail services, HQ applications, Web sites, and remote access services.
+ Read more

+ More ITCD Projects and Initatives