Members of the NASA Headquarters community can access the Headquarters computer network locally via high-speed connection. This connection comes first to the Voice over Internet Protocol (VoIP) phone instrument, and then to your computer. Headquarters users can also access the HQ private wireless network and guests can access the wireless guest network depending upon their level of credentials and need. There are various ways to connect to the Headquarters network by remote access: SNA, VPN, or Dial-In connection.

Once connected, you will have access to a diverse set of computing resources at Headquarters. The ways you use the network will depend on your needs. For example, you might use the network to:

• Browse the World Wide Web
• Send and receive e-mail
• Send and receive instant messages
• Print
• Backup and restore data
• Exchange files
• Publish Web pages
• Work in Web-based and network-based applications
  

Username and Password

Every user must have a unique username and password to identify themselves. For Headquarters users, this process begins during the check in process in the Check In Check Out system.

To maintain compliance with the NASA Procedural Requirements (NPR) 2810.1A, all users must periodically change their passwords. You will be asked to change your password every 60 days and will receive notification via e-mail to do so. Failure to change your password by the due date will result in your account being disabled.

• If your account is disabled, contact the IT Help Desk at 358-HELP to have it reset.
• To change or reset your password remotely prior to its expiration, visit the HQ Domain Password Assistant Web page.

For more information on passwords, visit our HQ Domain Passwords FAQ's (51 KB Word doc.).

For guests, see instructions on the Guest Network page.