VOIP Phone System

The NASA Headquarters Voice over Internet Protocol (VoIP) team has successfully deployed VoIP, an integrated phone system solution, to the HQ community. VoIP is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. At NASA Headquarters, VoIP services allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. The primary motivations for using VoIP are cost and convenience, as VoIP is significantly less expensive than typical telephone long distance packages, plus one high speed Internet connection can serve for multiple phone lines.

Training + View Site News + View Site VoIP Phone FAQ's + View Word Doc (67 KB) VoIP Voice Mail FAQ's + View Word Doc (66 KB)

Telephone Features and Voice Mail Shortcuts
+ View PDF (500 KB)

Telephone Quick Reference Guide
+ View PDF (285 KB PDF)

CISCO 7970 Series Telephone Tutorial
+ View Site

CISCO CallManager
VoIP phone customization Web site

Note: When entering a phone number to forward your VoIP phone:
• You must include "9" to get an outside line (example: 91234567 - local)
• You must also include "1" if the number is long distance (example: 917035551234)
• Calls forwarded within the HQ building require only the 4-digit extension (example: 1234)