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NASA - National Aeronautics and Space Administration
Customer Service Desk
Main Number: 202-358-2472
Fax: 202-358-3025
E-mail: printdes@hq.nasa.gov
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The NASA Headquarters Document Services Center (DSC) is a comprehensive resource center to assist headquarters personnel with their document formatting, scanning, word processing, desktop publishing, proofreading, and document layout requirements. Our document specialists work with all core applications created on both Mac and PC platforms to serve customers to the best of their ability. We believe the job is not finished until the customer is completely satisfied with the services provided.

Call 202-358-2472 to schedule an appointment for your next project with the Document Services Center; then complete NHQ Form 131 “Document Services Control Records” with the necessary information and bring it with you to your appointment. (This form must accompany any job submitted.) A document specialist will review your requirements and work with you to ensure your projects are completed sufficiently, in a timely manner, and also in compliance with NASA Science and Technical Information (STI) standards. We are located on the Concourse Level, West End, Suite CJ33. Our hours of operation are 8:00 a.m.–5:00 p.m. Please contact Diane Reid at 202-358-4701 for further information.
OUR SERVICES

Word Processing
Standard office documents are produced using core Microsoft applications such as MS Word, Excel, and PowerPoint as well as Adobe PhotoShop. The following are the most frequently used electronic forms:
  • Name Tags (NHQ Form 255)
  • Name Tents (NHQ Form 255A)
  • Tabs (NHQ Form 257)
HTML Updating
HTML tools such as Dreamweaver are used to edit and revise your Web pages.

Scanning
Original hard copy (black-and-white or color) is scanned into an electronic format and saved as either a portable document format (PDF) file or an original format file.
Mail Merge
Excel data is imported into MS Word for letters, preprinted certificates, and labels.
  • Letters
  • Certificates
  • Labels
Clean Up, Lay Out, and Format
We will adjust text from scanned documents to match originals.
Transcriptions
Audiotapes are transcribed into MS Word documents and returned to the customer in an electronic file format.
CONTACT US
Location
The Document Services Center is located at NASA Headquarters on the Concourse Level, West End, Suite CJ33. Our hours of operation are 8:00 a.m.–5:00 p.m., Monday–Friday.
dsc@hq.nasa.gov
202-358-2472