Mail Management
Postal Dollars & Sense Guide
NASA Headquarters Mail Management Program
The Headquarters Mail Management Program is located in the Information
Technology and Communications Division. The Headquarters Mail Program Manager
is responsible for the continual evaluation of Headquarters mail operations
and provides policy and procedures for NASA Headquarters to ensure that
Headquarters mail operations and services comply with Agency policy and
standards and U.S. Postal Service regulations.
The Headquarters Mail Program Manager also coordinates the establishment
of mail codes and delivery stops throughout Headquarters.
The NASA Headquarters mail system is used for official mail only. Use
of NASA official envelopes for personal mail is prohibited. All outgoing
mail must be processed and metered through the Headquarters Mail Center
or Headquarters mail Substation. Envelopes must not be placed in U.S. Postal
Service collection boxes.
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Mail Codes and Delivery Points
Service: Establishes mail codes, and establishes or changes
mail delivery points.
Procedure: Submit requirements in writing to the
Headquarters Mail Center. An approved organizational chart is required
when requesting new mail codes because of reorganizations, office
consolidations, and new organizations.
Contact: Headquarters Mail Program Manager, Headquarters,
Room 4D23, (202) 358-2516, Fax (202) 358-3066.
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HQ Mail Center
Service: The Headquarters Mail Center operates between
the hours of 7 a.m. and 5 p.m., Monday through Friday, and provides
mail-related services for NASA Headquarters.
Mail services include the processing of incoming and outgoing domestic,
international, overnight, and priority mail, as well as the collection
and redistribution of interoffice mail. Outgoing Express, Certified, Registered,
and Pouch Mail Services are also provided via the U.S. Postal Service or
commercial vendors.
Procedure: Customers requiring assistance, guidance, or
answers to mail-related questions are encouraged to telephone or visit
the Headquarters Mail Center or to contact the Headquarters Mail Program
Manager.
Contact: Headquarters Mail Center, Headquarters,
Room 1M40, (202) 358-0199; Headquarters Mail Operations Manager,
Headquarters, Room 4D23, (202) 358-2516, Fax (202) 358-3066.
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Certified Mail
Service: This service is provided via the U.S. Postal
Service, and should be used when proof of delivery is needed, but no unusual
protection or control is required. Certified Mail provides the sender with
a mailing receipt and a record of delivery at the office address. It is
dispatched and handled in transit as ordinary mail. No insurance coverage
is provided by the U.S. Postal Service. This service may only be used for
domestic mail.
Procedure: Complete NHQ Form 241, "Request for Special
Mail Service," and U.S. Postal Service Form 3811, "Domestic Return
Receipt." Mail must be received in the Headquarters Mail Center
no later than 2 p.m., Monday through Friday.
Contact: Headquarters Mail Center, Headquarters,
Room 1M40, (202) 358-0199.
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Registered Mail
Service: This service is provided via the U.S. Postal
Service. Registered Mail provides added protection and security of valuables
and important First-Class mail, plus evidence of mailing and delivery.
Registered Mail is the most secure service the U.S. Postal Service offeres.
It invorporates a system of receipts to monitor the mail's movement from
the point of acceptance to delivery. This extra security can delay this
mail by 24 to 48 hours over normal First-Class Mail, and its use may prove
to be very expensive. Return receipts are available for an additional fee
and postage. Registered Mail should not be used by NASA to insure for indemnity
against loss or damage because the Government self-insures.
Procedure: Written justification is required to use
this service. Complete NHQ Form 241, "Request for Special Mail Service,"
and U.S. Postal Service Form 3811, "Domestic Return Receipt" and
hand-deliver to the Headquarters Mail Center by 2 p.m. Monday through
Friday, for processing that same day.
Contact: Headquarters Mail Center, Headquarters,
Room 1M40, (202) 358-0199.
Note: Packages containing classified information must be coordinated
with the Headquarters Central Registry, Room 1M50, (202) 358-0198 or 0189.
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"Burn-Bag" Pickup Service
Service: The Headquarters Mail Center staff provides pickup
service of materials containing Privacy Act, proprietary, or sensitive
information. This service is performed on regularly scheduled mail runs.
Procedure: Materials containing Privacy Act, proprietary,
or sensitive information requiring disposal must be secured in an appropriate
brown bag. The bag must be clearly marked "Burn Bag" and must be placed
at the designated outgoing mail stop. Up to two (2) bags may be placed
at a designated outgoing mail stop for pickup. For three (3) or more bags,
service must be coordinated with Move Services, Code CFS-2, (202) 358-4357.
Move Services must be contacted to pick up the materials and deliver them
to the Headquarters Mail Center. To order the appropriate bags, fill out
Goddard Space Flight Center (GSFC) Form 20-7 and forward the request to
the Headquarters Supply Office, Code CF-2.
Contact: Headquarters Mail Center, Headquarters,
Room 1M40, (202) 358-0199.
Note: For guidance on the disposal of documents and materials
containing classified or national security information, contact the Headquarters
Central Registry, Room 1M50, (202) 358-0198 or 0189.
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Expedited Service
Domestic and International
Service: Note: It is NASA policy to use the GSA-contracted
provider in all instances where it will meet the need of the shipper, unless
a more cost-effective method of transporting is available or unless another
carrier can better meet the delivery requirements and timeframes. Federal
Express is the current vendor.
This service may only be used for time-sensitive materials or letters.
It is important that such extra costs only be incurred when it is clearly
required to meet the Agency’s goals.
Domestic Destinations: Provides the next-business-day
delivery (Monday through Friday, between 8:00 a.m. and 5:00 p.m.) of documents
and packages between locations in the continental United States, Alaska,
Hawaii, and Puerto Rico. (Items picked up on Fridays will not be delivered
until the next business day—that is, Monday.)
International Destinations (Part I of NHQ Form 241 must
be completed): Provides delivery of documents and packages usually
within two (2) business days. The author or requester must certify that
the content of the shipment does not require specific written authorization
or licensing prior to being effected, or such authorization and/or license
has been obtained.
Procedure: Complete NHQ Form 241 and hand-deliver it to the
Headquarters Mail Center no later than 2:30 p.m. Address information must
be complete and accurate and include the street address and ZIP Code. The
recipient’s telephone number must also be provided. Do not use a Post Office
Box.
Three copies of the Commercial Invoice should be completed and delivered
with NHQ Form 241 for all international packages weighing 7 pounds or more.
The invoices are available in the Mail Center.
Note: Employees shall not obtain services from commercial
vendors and carriers (that is, Federal Express, Airborne, DHL, etc.)
without prior authorization. Employees must obtain written authorization
prior to using their personal credit card, cash, check, or other
forms of payment in order to be reimbursed. Contact the Headquarters
Mail Program Manager, (202) 358-2516, for guidance.
Contact: Headquarters Mail Center, Headquarters,
Room 1M40, (202) 358-0199; Headquarters Mail Operations Manager,
Headquarters, Room 4D23, (202) 358-2516, Fax (202) 358-3066.
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Next-Business-Day Pouch Service
Service: NASA Headquarters processes most mail destined
to many NASA Installations using the GSA contract with Federal Express.
This Pouch Service is for letters or lightweight flat envelopes. Mail pieces
addressed to NASA Installations are consolidated by Installation and then
shipped to the specific Installation. The consolidated package is expedited
for overnight delivery to the cognizant Installation's Mail Center for
internal distribution. Be advised that these mail pieces do not receive
special or expedited internal delivery. If your mail piece requires expedited
delivery service to the addressee, refer to Expedited Service. Next-Business-Day
Pouch Service is available to:
Ames Research Center
Dryden Flight Research Center
Jet Propulsion Laboratory
Johnson Space Center
Kennedy Space Center
Langley Research Center
Glenn Research Center
Marshall Space Flight Center
Stennis Space Center
Wallops Flight Facility
Note: Mail pieces destined to the Goddard Space Flight Center are
transported each business day by the Goddard Shuttle. (See the NASA Goddard
Shuttle Schedule).
Procedure: Mail pieces addressed to Installations should
be placed in designated pickup locations along with other outgoing mail.
Items not placed in respective outgoing pickup locations may be hand-carried
by the customer to the Headquarters Mail Center no later than 3:00 p.m.
each business day. Address mail as if you were sending it through the U.S.
Postal Service mail system:
MR I M CORRECT
MAIL CODE
MARSHALL SPACE FLIGHT CENTER
MARSHALL SPACE FLIGHT CENTER AL 35812
Contact: Headquarters Mail Center, Headquarters, Room 1M40, (202)
358-0199.
Note: Packages containing classified information must be coordinated
with the Headquarters Central Registry, Room 1M50, (202) 358-0198 or 0189.
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GSFC Warehouse Services (Headquarters Mailing and Shipping
Coordination Associated with GSFC Warehouse Support Services)
Service: Goddard Space Flight Center (GSFC) provides warehouse
services for Headquarters offices, including the storage and distribution
of publications, furniture, and miscellaneous items. Distribution services
include the shipping, mailing, and delivery (to Headquarters) of stored
items as well as processing requests for direct pickup by Headquarters
employees.
The standard processing window for distribution is 3 business days following
receipt of a completed NHQ Form 236. Delivery of stored items to Headquarters
is also available within 2 business days following receipt of a completed
NHQ Form 236. Direct pickup requests can often be processed within 1 business
day following receipt of a completed NHQ Form 236.
GSFC provides distribution, mailing, shipping, and delivery services
for items stored in the GSFC Warehouse only.
Procedure: An NHQ Form 236 must be completed to coordinate
storage and distribution services. The completed form should be faxed to
GSFC, Code 239, (301) 286-0348. It is important that customers specify
a completion date for each request. "RUSH" or "ASAP" should not
be used as a specification for completion. Customers should provide mailing
labels when available.
Packages designated for distribution to one location/address with a
total weight exceeding 50 pounds must also be accompanied by a GSFC 20-4.
Distribution of items going to one location/address weighing 50 pounds
or less can be processed by submitting an NHQ Form 236 only.
If you are unsure of the weight of your items, GSFC will advise whether
or not a GSFC 20-4 is required.
If transportation services are needed to move items from Headquarters
to the GSFC Warehouse for storage, complete an NHQ Form 189 and fax it
to the GSFC Transportation Department at (301) 286-1740 along with the
completed NHQ Form 236.
Contact: GSFC Warehouse Coordinator for HQ Materials,
Code 231, (301) 286-5677 or (301) 286-5080, Fax (301) 286-0348; or GSFC
Warehouse, Code 239.5, (301) 436-3200, Fax (301) 436-3208.
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HQ Mail Substation
Service: The GSFC Warehouse supports the operation of
a Headquarters Mail Substation that provides mailing and other support
assembly services for Headquarters items stored at the GSFC Warehouse.
Procedure: The customer must provide a listing of materials
inventoried at the GSFC Warehouse, mailing lists or disk, and other pertinent
information regarding the mailing.
Contact: GSFC Warehouse Coordinator for HQ Materials,
Code 231, (301) 286-5677 or (301) 286-5080, Fax (301) 286-0348; or GSFC
Warehouse, Code 239.5, (301) 436-3200, Fax (301) 436-3208.
Note: See information under "GSFC Warehouse Services."
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Shipment of Material
The Headquarters Mail Center and the Goddard Space Flight Center (GSFC)
Traffic Office provide services to support the Headquarters requirements
for the movement of items and material. Factors such as time-sensitivity
requirements, size and weight of the item, special packing or crating requirements,
or the location of the item requiring shipping will determine the appropriate
shipping process.
Headquarters Mail Center
Service: The Headquarters Mail Center uses the U.S. Postal
Service (USPS) to move domestic mail that does not exceed 70 pounds and
108 inches (length and girth combined).
Federal Express is used to move expedited domestic and international
items that do not exceed 150 pounds, 119 inches in length, or 165 inches
in girth.
Procedure: See "Expedited Service." An NHQ Form 241, "Request
for Special Mail Service," must be submitted with the expedited domestic
and international pieces. International mail pieces that do not exceed
4.4 pounds and that do not need to be moved expeditiously are processed
using Federal Express International Mail Service. These pieces should be
placed at established Headquarters mail drop/pickup locations for processing.
An NHQ 241 is not needed, and a Federal Express tracking number is not
assigned to each item.
Contact: Headquarters Mail Center, Room 1M40, (202)
358-0199.
Shipment of Material
The Headquarters Mail Center and the Goddard Space Flight Center (GSFC)
Traffic Office provide services to support the Headquarters requirements
for the movement of items and material. Factors such as time-sensitivity
requirements, size and weight of the item, special packing or crating requirements,
or the location of the item requiring shipping will determine the appropriate
shipping process.
GSFC Traffic Office
Service: The GSFC Traffic Office provides shipping services
for material and equipment that cannot be processed by the Headquarters
Mail Center. These items typically include nonexpedited pieces that exceed
70 pounds and 108 inches, items located at the GSFC Warehouse, or items
requiring special packing and crating (e.g., exhibits and display items).
Procedure: GSFC Form 20-4, "Transfer/Shipping Request,"
is required to use services provided by the GSFC Traffic Office. A completed
GSFC Form 20-4 must be submitted to Code CF-2, Headquarters Receiving and
Inspection, Room 1O41.
Shipments weighing under 20 pounds should be hand-delivered directly
to Headquarters Receiving and Inspection, Room 1O41, along with the completed
GSFC Form 20-4. Items brought to Headquarters Receiving and Inspection
by 1:30 p.m. will be processed for delivery/shipping on the following business
day.
Customers should allow sufficient time for GSFC pickup and processing
for those items that cannot be hand-delivered to Headquarters Receiving
and Inspection. A completed GSFC Form 20-4 should be submitted to Headquarters
Receiving and Inspection, Room 1O41, to begin the process for pickup and
shipment.
Shipment of Tagged Equipment: Headquarters Manager ADP/T
Maintenance and Inventory, Room CX65, (202) 358-0064, must initial
the GSFC Form 20-4 in Block 10 prior to the shipment of tagged equipment.
Shipment of Official Records: Headquarters Records Manager,
Room 1B72, (202) 358-0621, must initial the GSFC Form 20-4 in Block
10 before official records are shipped.
Contact: GSFC Traffic Office, Code 239, (301) 286-9642
or (301) 286-2887, Fax (301) 286-1770. Questions about the GSFC shipping
process should be directed to the Headquarters Transportation Officer,
GSFC, Code 234, (301) 286-8240.
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Central Registry/Transmission of Classified Material
Service: The Central Registry, established by HQMI 1630.2,
controls the flow and custody of national security classified information
materials at NASA Headquarters. This responsibility includes the transmission
of classified packages
Procedure: Notify the Central Registry that you have a
package to send outside of Headquarters. You will have to provide the document(s)
by 12:00 noon in order for the package to make the last U.S. Postal Service
pickup of the day. If you have multiple packages, please bring them as
early as possible.
When you submit the document(s) for transmission, you will have to provide
a completed and signed NHQ Form 241 and the destination address on two
mailing labels. The information must be hand-carried to the Central Registry
by an individual with the appropriate clearance level or higher. For security
purposes, please place the document(s) in an envelope or folder so that
the information is not exposed to unauthorized personnel en route to the
Central Registry. Bring the material to the Central Registry unsealed.
The package contents and the classification level will be verified and
the material will be packaged, labeled, and sealed before mailing.
If the document(s) are marked with the warning label "NO CONTRACT,"
you must contact the Headquarters Security Section on (202) 358-0200 for
detailed instructions. Documents marked "NO CONTRACT" cannot be handled
by any contractors, including Security Force Officers.
Contact: Headquarters Central Registry, Room 1M50;
open weekdays from 8 a.m. to 4 p.m.; (202) 358-0198 or 0189. All
Security Force Officers working in this area have Secret clearances.
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Receiving and Inspection
Service: Receiving and Inspection is responsible for the
receipt of all procured items that include materials, equipment, and supplies.
Receiving and Inspection is also responsible for the receipt of deliveries
from couriers and commercial carriers (for example, Federal Express, United
Parcel Service, etc.). Receiving and Inspection processes, inspects, and
delivers these items to NASA customers between 12:30 and 2:30 p.m.
When the shipments are received, a review and sort is made for the following:
(1) items that can be directly processed for delivery; (2) items where
the mailing label indicates that it is a NASA purchase; and (3) items that
include equipment that needs to be tagged or forwarded to Code CI for installation.
Responses to NASA solicitations, such as NASA Research Announcements, Announcements
of Opportunity, etc., are frequently sent by couriers or commercial companies
and are delivered to Receiving and Inspection. Shipments involving proposals
or responses to solicitations are processed separately because of larger
volumes. The items are listed and delivered or staged for pickup.
The Headquarters directory is used for locating addressees. If you are
a NASA or contractor employee on TDY to Headquarters and expect to receive
packages or parcels, please contact Receiving and Inspection and let them
know where to deliver shipments. Packages are subject to be returned if
Receiving and Inspection cannot locate addressees. Contact Receiving and
Inspection in advance to expedite the processing and tagging of equipment.
Procedure: Customers are requested to contact Receiving
and Inspection in advance to coordinate and establish pickup and delivery
of responses to NASA solicitations. Collections by an off-site contractor
must also be coordinated with Receiving and Inspection.
Contact: Receiving and Inspection, Headquarters,
Room 1O41, (202) 358-0195, 0196, or 0148.
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Mail List Services
Service: Mail List Services provides one-time mailing
lists, special project mailing lists, and mailing list maintenance for
external mailings. Mail List Services will put your mailing address information
in the proper U.S. Postal Service format and apply the ZIP + 4s to valid
addresses. Mailing labels can be produced, or the address information can
be updated and furnished to the customer on a disk for jet ink spraying
the addresses directly on the mail piece.
Procedure: Submit material with NHQ Form 131, "Document
Services Control Record," to Mail List Services, Headquarters, Room
1M40, (202) 358-0457, Fax (202) 358-3028.
Contact: Headquarters Mail Operations Manager, Headquarters,
Room 9S46, (202) 358-0907, Fax (202) 358-2801, or Mail List Services,
Headquarters, Room 1M40, (202) 358-0457, Fax (202) 358-3028, for
information and to schedule an appointment.
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USPS Discounts and Postage Classes
Service: The U.S. Postal Service offers discounts for
presorted/ZIP + 4/ barcoded mail pieces. The use of presorting and barcoding
helps reduce postage expenditures. Headquarters customers and contractors
involved in the preparation of mailing lists or mass mailings are encouraged
to take advantage of these discount programs whenever possible.
Procedure: The weight of the mail piece, time-sensitivity,
and composition of the mailing list are used to determine the most economical
postage class. The composition of the mailing list must be evaluated to
determine whether a U.S. Postal Service discount program is feasible.
Contact: Headquarters Mail Operations Manager, Headquarters,
Room 4D23, (202) 358-2516, Fax (202) 358-3066; or Mail List Services,
Headquarters, Room 1M40, (202) 358-0457, Fax (202) 358-3028.
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Mass Mailings
Service: Provide consultation, guidance, and postage class
approval for preparing documents to be mailed to domestic and international
addresses. Mass mailings are accomplished through coordination between
Code CIM/Headquarters Mail Program Manager and Code CFP/Headquarters Printing
Officer.
Procedure: A draft sample of the document to be mailed
and the composition of the mailing address list must be available for review
by the Headquarters Mail Program Manager. For ease of dispatch, mailing
address lists should be maintained for production in the following categories,
as applicable to the mailing requirement: Domestic (by ZIP Code), International
(by alphabetical order), Canada, NASA Headquarters, and NASA Field Installations
(by Installation). GSFC Warehouse Support Services can support the assembly
of mail pieces and provide mailing service.
Contact: Headquarters Mail Operations Manager, Headquarters,
Room 4D23, (202) 358-2516, Fax (202) 358-3066; or Code CFP/Headquarters
Printing Officer, Headquarters, Room CL78, (202) 358-0617, Fax (202)
358-3025.
Note: To have NASA Headquarters materials that are stored at
the GSFC Warehouse assembled or packaged for mailing, contact GSFC Warehouse
Coordinator for HQ Materials, Code 231, (301) 286-5677 or (301) 286-5080,
or GSFC Warehouse, Code 239.5, (301) 436-3200, Fax (301) 436-3208.
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Contractor Mailings
Service: Contractor mailings include all official mailings
made on behalf of NASA by a business under contract. Off-site mailers for
NASA can be authorized to mail material for NASA without affixing postage
at the time of mailing. The U.S. Postal Service has issued a permit imprint
number to NASA for this purpose. The envelopes, labels, or mailer must
bear the printed return address of NASA. The name and address of a private
organization or contractor must not be shown in the return address.
Procedure: Contractors must contact the Headquarters Mail
Program Manager through their Contracting Officer’s Technical Representative
(COTR) to obtain a NASA Headquarters Cost Code and approval to use the
NASA permit imprint. The COTR must provide the following information in
writing to the Headquarters Mail Program Manager:
Business Name
Complete Business Address
Address Where Mailing Will Be Prepared
(if different from the address listed above)
Contact Person
Telephone Number
NASA Headquarters Code(s) Supported
Type of Mailing
Frequency of Mailing
COTR Name and Telephone Number
Contractor mailings must consist of 200 or more pieces or 50 pounds. The
contractor must transport the mail pieces to a U.S. Postal Service acceptance
station. Mail bearing the NASA permit imprint cannot be deposited in Postal
Service collection boxes.
The contractor must complete the appropriate U.S. Postal Service Statement
of Mailing and present it to an appropriate Postal Service acceptance station
with each mailing at the time of mailing. A copy of the Statement of Mailing,
stamped by the Postal Service, must be returned within 5 business days
to the Headquarters Mail Program Manager after each mailing.
Contact: Headquarters Mail Operations Manager, Headquarters,
Room 4D23, (202) 358-2516, Fax (202) 358-3066, for information and
to schedule an appointment.
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Mail Piece Design
Service: Provide consultation, design, and mail classification
approval for all documents processed through in-house duplicating services
or through Government printing contracts. Materials and mailing list composition
are reviewed and evaluated to determine the least expensive postage class.
Mailings include, but are not limited to, one-time mailings and recurring
mailings, such as conferences, surveys, NASA Research Announcements, Announcements
of Opportunity, Requests for Proposals, brochures, pamphlets, newsletters,
reports, and other NASA publications.
Procedure: A draft sample of the document to be mailed
and the composition of the mailing address list must be available for initial
review and approval by the Headquarters Mail Program Manager or the Mail
List Specialist in Mail List Services. The customer will be furnished a
sample of the appropriate mail piece design format—that is, self-mailers,
labels, or envelopes. The customer must submit this sample with a completed
NHQ Form 233 and NHQ Form 233A to Code CFP to produce the camera-ready
mail piece design.
Contact: Headquarters Mail Operations Manager, Headquarters,
Room 4D23, (202) 358-2516, Fax (202) 358-3066, for information and
to schedule an appointment.
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Reply Mail Piece Design
Service: Reply mail pieces are designed when NASA Headquarters
desires a response to be mailed back to NASA Headquarters by the respondent.
The following reply mail piece alternatives are available:
Business Reply Mail (BRM) enables the respondent to mail back
a response to NASA Headquarters without affixing postage within the United
States. Domestic BRM cannot be sent to foreign countries. The approval
to use the BRM service is made on a case-by-case basis, and it is typically
approved for requesting information that directly impacts the goals of
the Agency.
Courtesy Reply Mail (CRM) is similar to BRM, except it requires
the respondent to affix proper postage. CRM is encouraged when the reply
mail benefits the customer (respondent) only. Examples include: newsletters,
publications, and general information mailed to individuals free of charge.
Procedure: All requests to develop business reply or courtesy
reply envelopes, cards, cartons, or labels must be approved prior to printing.
Customers will be furnished a draft sample for the appropriate mail piece
design format. The customer must submit this sample with a completed NHQ
Form 233 and NHQ Form 233A to Code CFP to produce the camera-ready sample.
The camera-ready sample along with an NHQ Form 51, "Printing and Reproduction
Requisition," must be reviewed and approved by the Headquarters Mail Program
Manager prior to submitting the request to Code CFP.
Contact: Headquarters Mail Operations Manager, Headquarters,
Room 4D23, (202) 358-2561, Fax (202) 358-3066, for information and
to schedule an appointment.
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Printing and Reproduction (NASA HQ Printing and Reproduction
Requisition, NHQ Form 51)
Service: The use of NHQ Form 51 is under strict scrutiny
as set forth in the NASA Printing, Duplicating and Copying Management Handbook,
NHB 1490.5A, June 1997, which was established to control the flow of printing
and copying through the Headquarters offices and to ensure they conform
to NHB 1490.5A and Government Printing and Binding Regulations published
by the congressional Joint Committee on Printing (JCP).
Procedure: Each request for printing or duplication must
be accompanied by an NHQ Form 51. A Customer Service Representative will
review each request for accuracy and completion of NHQ Form 51. Any request
with mailing requirements must have written approval from the Headquarters
Mail Program Manager prior to printing. If labels are provided, they must
conform to the requirements set forth by the Headquarters Mail Program
Manager (complete mailing address, mail code, and quantity on the label).
If the product requested for printing is a four-color product, a "Four-Color
Printing Request" form must be obtained from the Headquarters Printing
and Design Branch, Room CL78. The form must be completed and signed by
an Associate Administrator or Deputy Associate Administrator and submitted
with NHQ Form 51.
Customers are encouraged to contact a Customer Service Representative
or Printing Specialist to discuss projects or requirements, Room CL78,
between 8:00 a.m. and 4:30 p.m., Monday through Friday.
Contact: Headquarters Printing Officer, Headquarters,
Room CL78, (202) 358-0617, Fax (202) 358-3025.
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Printing and Reproduction (NASA Distribution List, NHQ 69
and NHQ 69A)
Service: The use of NHQ 69 and 69A is under requirements
set forth in the NASA Printing, Duplicating and Copying Management Handbook,
NHB 1490.5A, June 1997.
Procedure: For each request for printing and duplicating,
NHQ 69 and 69A may be used. NHQ 69 is highly recommended when Installation
distributions are required. The NHQ 69A Supplemental Distribution List
can be used for any outside distribution. It is important that a complete
mailing address with attention line is completed fully and quantities are
identified.
A Customer Service Representative will review each request for accuracy
and completion of address, and is available to discuss your project and
requirement in detail and assist you in completing the request.
Contact: Headquarters Printing and Design Branch,
Room CL78, (202) 358-0630. A Customer Service Representative or
Printing Specialist will be available in Room CL78 between 8 a.m.
and 4:30 p.m., Monday through Friday.
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Printing and Reproduction (Standard Distribution Lists)
Service: The use and creation of NASA Headquarters Standard
Distribution Lists are strictly controlled by the Headquarters Printing
and Design Branch.
Procedure: Each distribution list has been established
for an individual audience, subject, or particular project. Strict requirements
have been established to ensure up-to-date addresses. Establishment of
individual lists can be accomplished by contacting the Headquarters Printing
and Design Branch
Contact: Headquarters Printing and Design Branch,
Room CL78, (202) 358-0630. A Customer Service Representative or
Printing Specialist will be available in Room CL78 between 8 a.m.
and 4:30 p.m., Monday through Friday.
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Design and Photography (NHQ Form 233 and NHQ Form 233A)
Service: The use of the NHQ Forms 233 and 233A is under
strict scrutiny as set forth in the NASA Printing, Duplicating and Copying
Management Handbook, NHB 1490.5A, June 1997. This handbook was established
to control the flow of graphics and photography services throughout the
Headquarters offices and to ensure they conform to NHB 1490.5A and Government
Printing and Binding Regulations published by the congressional Joint Committee
on Printing (JCP).
Procedure: Each request for design and photography must
be accompanied by an NHQ Form 233 and NHQ Form 233A, respectively. A Customer
Service Representative will review each request for accuracy and completion.
If your request includes a mail piece or postal design, it must be reviewed
and approved by the Headquarters Mail Program Manager (CIM). Customers
are encouraged to contact the Headquarters Printing and Design Branch to
discuss projects or requirements.
Priority design products that require less than 24-hour turnaround time
will require a Division Director (or higher) signature on the Priority
Design Request.
Contact: Headquarters Printing and Design Branch,
Room CL78, (202) 358-0630. Hours of operation are 8 a.m. to 4 p.m.,
Monday through Friday.
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