Change Management

Program/Project Management Resource List #36

Revised Oct. 2006

Provided by the NASA Headquarters Library

One definition of change management is found in Root Cause Analysis by Paul F. Wilson and others:

The Process of modifying/revising a particular design, operation, technique, or system. Includes both hardware and software (such as procedures, organization, document revision, etc.), as well as transition planning.

To others, change management can simply refer to the need to manage changes that occur, instead of allowing change to become a tidal wave that knocks down all who stand before it. Please see Organizational Change for additional references.

All items are available at the Headquarters Library. NASA Headquarters employees and contractors: call (358-0172) or email Library@hq.nasa.gov for information on borrowing or in-library use of any of these items. Members of the public, contact your Local Library for the availability of these items.


Contents: Books Articles and Reports Internet Resources

Books

Burger, Kenneth A. The Manager's Survival Guide to Organizational Change. Huntsville, AL: FPMI Communications, 1999.
HD58.8 .B954 1999 PPM-STACKS
 
Eckes, George. Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change. New York: John Wiley, 2001.
HD58.8 .E25 2001 PPM-STACKS
 
Fritz, Robert. Corporate Tides: The Inescapable Laws of Organizational Structure. San Francisco: Berrett-Koehler Publishers, 1996.
HD38 .F726 1996 PPM-STACKS
 
Guy, Gregory R., Karen V. Beaman, and Carole Weinstein. Effecting Change in Business Enterprises: Current Trends in Change Management. New York, NY: Conference Board, 2005.
HD58.8 .G88 2005 PPM-STACKS Note: This is one of several reports on change management from the Conference Board.
 
Hammer, Michael. Beyond Reengineering: How the Process-Centered Organization is Changing Our Work and Our Lives. New York: Harper Business, 1997.
HD58.87 .H36 1997 PPM-STACKS
 
Johansen, Robert. Upsizing the Individual in the Downsized Organization: Managing in the Wake of Reengineering, Globalization, and Overwhelming Technological Change. Reading, MA: Addison-Wesley, 1996.
HD58.85 .J64 1996 PPM-STACKS
 
Maira, Arun and Peter Scott-Morgan. The Accelerating Organization: Embracing the Human Face of Change. New York: McGraw-Hill, 1997.
HD58.8 .M243 1997 PPM-STACKS
 
Martino, Jean-Marie. Valuing People in the Change Process. New York, NY: Conference Board, 2000.
HD58.8 .M28 2000 PPM-STACKS Note: This is one of several reports on change management from the Conference Board.
 
Nevis, Edwin C., Joan Lancourt, and Helen G. Vassallo. Intentional Revolutions: A Seven-Point Strategy for Transforming Organizations. San Francisco, CA: Jossey-Bass, 1996.
HD58.8 .N48 1996 PPM-STACKS
 
Pritchett, Price. Firing Up Commitment During Organizational Change: A Handbook for Managers. Dallas, TX: Pritchett and Associates, Inc., 1996.
HD58.8 .P75 1996 PPM-STACKS
 
Smith, Douglas K. Taking Charge of Change: Ten Principles for Managing People and Performance. Reading, MA: Addison-Wesley Pub. Co., 1996.
HD58.8 .S65 1996 PPM-STACKS
 
Troy, Kathryn. Change Management: An Overview of Current Initiatives: A Research Report. New York, NY: Conference Board, 1994.
HD58.8 .T76 1994 PPM-STACKS Note: This is one of several reports on change management from the Conference Board.
 
__________. Change Management: Communication's Pivotal Role: A Research Report. New York, NY: Conference Board, 1995.
HD58.8 .T76 1995 PPM-STACKS Note: This is one of several reports on change management from the Conference Board.
 
__________. Change Management: Strategic Alliances: A Research Report. New York, NY: Conference Board, 1994.
HD58.8 .T86 1994 PPM-STACKS Note: This is one of several reports on change management from the Conference Board.
 
__________. Change Management: Striving for Customer Value: A Research Report. New York, NY: Conference Board, 1996.
HD58.8 .T76 1996 PPM-STACKS Note: This is one of several reports on change management from the Conference Board.
 
Tushman, Michael and Charles A. O'Reilly III. Winning Through Innovation: A Practical Guide to Leading Organizational Change and Renewal. Boston, MA: Harvard Business School Press, 1997.
HD58.8 .T88 2002 PPM-STACKS

Articles and Reports

Bunker, Kerry and Michael Wakefield. "Transformation Delivered", Training and Development, vol. LX, no. 3 (March 2006): p. 26-30
Available through ABI Inform
 
Christensen, Clayton M. and Matt Marx. "The Tools of Cooperation and Change", Harvard Business Review LXXXIV, no. 10 (Oct 2006): p. 72-80.
 
Dickey, Beth. "The New Regime", Government Executive, vol. XXXVII, no. 18 (Oct. 15, 2005): p. 21-22, 24
 
Eriksson, E. Anders. "Defence Planning in Transformation?", Analytical Support to Defence Transformation, 26-28 Apr. 2005; Norfolk, VA
(20060044473: (April 2005); NASA ASD)
 
Fairholm, Matthew R. "Leading from the Middle: The Power and Influence of Middle Leaders", Public Manager, vol. XXX, no. 4 (Winter 2001/2002): p. 17-21
 
Fernandez, Sergio and Hal Rainey. "Managing Successful Organizational Change in the Public Sector", Public Administration Review, vol. LXVI, no. 2 (March/April 2006): p. 168-176
 
Gray, Roderic J. "Organizational Climate and Project Success", International Journal of Project Management, vol. XIX, no. 2, p. 103-109
(20010125208: (Feb. 2001); NASA ASD)
 
Heifetz, Ronald A. and Marty Linksy. "A Survival Guide for Leaders", Harvard Business Review, vol. LXXX, no. 6 (June 2002): p. 65-74
 
Hirschhon, Larry. "Campaigning for Change", Harvard Business Review, vol. LXXX, no. 7 (July 2002): p. 98-104
 
Kandt, R. K. "Organizational Change Management Principles and Practices", Profes2002: Fourth International Conference on Product Focused Software Process Improvement; Rovaniemi; Finland, 9 Dec. 2002
(20060030274: (9 Dec. 2002); NASA ASD)
 
Karn, Neil G. and Donna Highfill. "The Dark Side of Change", Across the Board, vol. XLI, no. 2 (March/April 2004): p. 39-41
 
Kaplan, Robert S. and David P. Norton. "How to Implement a New Strategy Without Disrupting Your Organization", Harvard Business Review, vol. LXXXIV, no. 2 (Feb. 2006): p. 100-109
 
Kramer, Roderick M. "The Great Intimidators", Harvard Business Review, vol. LXXXIV, no. 2 (Feb. 2006): p. 88-96, 164
 
Longenecker, Clinton O. "Characteristics of Successful Improvement Initiatives", Industrial Management, vol. XLVIII, no. 5 (Sept./Oct. 2006): p. 25-30.
Available through ABI Inform
 
Macri, Diego Maria, Maria Rita Tagliaventi, and Fabiola Bertolotti. "Sociometric Location and Innovation: How the Social Network Intervenes between the Structural Position of Early Adopters and Changes in the Power Map". Technovation, vol. XXI, no. 1, p. 1-13
(20020001320: (Jan. 2001); NASA ASD)
 
Martinsuo, Miia and Nicole Hensman. "Project-Based Management as an Organizational Innovation: Drivers, Changes, and Benefits of Adopting Project-based Management", Project Management Journal, vol. XXXVII, no. 3 (Aug. 2006): p. 87-97
 
McLagan, Patricia. "The Change-Capable Organization", Training and Development, vol. LVII, no. 1 (Jan. 2003): p. 50-58
Available through ABI Inform
 
__________. "Change Leadership Today", Training and Development, vol. LVI, no. 11 (Nov. 2002): p. 26-31
Available through ABI Inform
 
__________. "Distributed Intelligence", Training and Development, vol. LVII, no. 2 (Feb. 2003): p. 52-56
Available through ABI Inform
 
__________. "Success with Change", Training and Development, vol. LVI, no. 12 (Dec. 2002): p. 44-52
Available through ABI Inform
 
Morrissey, Susan R. "Repairing NASA", Chemical and Engineering News, vol. LXXXI, no. 28 (July 14, 2003): p. 27-31
 
Ostroff, Frank. "Change Management in Government", Harvard Business Review, vol. LXXXIV, no. 5 (May 2006): p. 141-147
 
Pietersen, Willie. "The Mark Twain Dilemma: The Theory and Practice of Change Leadership", Journal of Business Strategy, vol. XXIII, no. 5 (Sept. Oct. 2003): p. 32-37.
Available through ABI Inform
 
Rooke, David and William R. Torbert. "Seven Transformations of Leadership", Harvard Business Review, vol. LXXXIII, no. 4 (April 2005): p. 66-76
 
Sirkin, Harold L. and Perry Keenan. "The Hard Side of Change Management", Harvard Business Review, vol. LXXXIII, no. 10 (Oct. 2005): p. 108-118
 
Wilborne, Damian O. and Sarah J. Sharpe. "Business Organizational Systems Framework Model Application and Analysis", Naval Postgraduate School MBA Professional Report AD-A443451, Dec. 2005
(20060015769: (Dec. 2005); NASA ASD)

Internet Resources

12manage. Change Management Forum. [cited 14 Sept. 2006]
http://www.managementlogs.com/change_management.html Note: This is a blog.
 
Chapman, Alan. Businessballs Free Organizational and Personal Development. 2006 [cited 14 Sept. 2006]
http://www.businessballs.com/
 
Emerald Group Publishing Limited. Journal of Organizational Change Management. [cited 14 Sept. 2006]
http://www.emeraldinsight.com/info/journals/jocm/jocm.jsp
 
The HRD Group. 2005 [cited 14 Sept. 2006]
http://www.organisationalchange.co.uk/
 
Information Technology Toolbox. Lessons & Learnings in Organizational Change Management. 2006 [cited 15 Sept. 2006]
http://blogs.ittoolbox.com/pm/ocm
 
LaMarsh and Associates. 2006 [cited 15 Sept. 2006]
http://www.lamarsh.com/
 
ManagementFirst. Change Management Resources. [cited 14 Sept. 2006]
http://www.managementfirst.com/change_management/index.htm
 
Maurer and Associates. July 2006 [cited 15 Sept. 2006]
http://www.beyondresistance.com/index.html
 
Prosci. Change Management Learning Center. 2006 [cited 14 Sept. 2006]
http://www.change-management.com/
 
Sullivan, Gene. Integrated Enterprise Management Program. 28 March 2006 [cited 15 Sept. 2006]
http://iemp.nasa.gov/basics.htm
 
Toolpack Consulting. Organizational development toolpack. 19 March 2006 [cited 14 Sept. 2006]
http://www.toolpack.com/index.html
  Oct. 2006