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T.Keith Glennan Memorial Library

Change Agents

Program/Project Management Resource List #44

Revised June 2012

Provided by the NASA Headquarters Library

"Few will have the greatness to bend history itself; but each of us can work to change a small portion of events, and in the total of all those acts will be written the history of this generation." - Robert F. Kennedy

In order for organizational change to take place, there must be change agents who will urge the organization's constituencies to implement the change. The change agents must be able to convince people who have created comfortable niches for themselves that those niches are now untenable in the light of new facts. Sometimes, an organization's leaders can accomplish this simply by their own examples, but organizational change agents may also be people lower down in the hierarchy with the proper empowerment. For additional materials on monitoring and properly setting the pace of organizational change and crafting and delivering an organizational vision, please see our resource lists on Organizational Change, Change Management, Vision and Strategic Planning, and Management Communication.

The following is a select bibliography of pertinent materials accessible to the patrons of the NASA HQ Library. All items are available at the Headquarters Library, except as noted. NASA Headquarters employees and contractors: Call x0168 or email Library@hq.nasa.gov for information on borrowing or in-library use of any of these items. Members of the public: Contact your local library for the availability of these items. NASA Headquarters employees can request additional materials or research on this topic. The Library welcomes your comments or suggestions about this webpage.

Contents: Books E-books Articles and Reports Internet Resources


Bennet, Alex and David Bennet. Organizational Survival in the New World: The Intelligent Complex Adaptive System. Amsterdam; Boston: Butterworth-Heinemann, 2004. ISBN: 0750677120
HD58.8 .B46 O74 2004 PPM-STACKS
Dunphy, Dexter C. Organizational Change for Corporate Sustainability: A Guide for Leaders and Change Agents of the Future. London; New York: Routledge, 2003. ISBN: 0415287405
HD58.8 .D86 2003 PPM-STACKS


The e-books listed below are available to NASA civil servants and contractors through the Books Books 24×7 service of SATERN.
Dealy, M. David, and Andrew R. Thomas. Change or Die: How to Transform Your Organization from the Inside Out. Greenwood Press, 2006. ISBN: 9780275984052
The Editors of BusinessWeek. Innovation Power Plays: How the World’s Hottest Change Agents Reach the Top of Their Game. McGraw-Hill, 2008. ISBN: 9780071486316
Gilley, Jerry W., et al. The Manager as Change Agent. Perseus Publishing, 2001. ISBN: 9780738204628
Thompson, Mike. The Organizational Champion: How to Develop Passionate Change Agents at Every Level. McGraw-Hill, 2009. ISBN: 9780071624862
Weiss, Alan. Organizational Consulting: How to Be an Effective Internal Change Agent. John Wiley & Sons, 2003. ISBN: 9780471263784

Articles and Reports

Arrata, Philippe, Arnaud Despierre, and Gautam Kumra. "Buiding an effective change agent team", McKinsey Quarterly, Nov. 2007.
Available through the online archives of the McKinsey Quarterly.
Borasi, Raffaella, and Kara Finnigan. "Entrepreneurial Attitudes and Behaviors that Can Help Prepare Successful Change-Agents in Education", New Educator, vol. VI, p. 1-29.
Available through ERIC as document no. EJ893561.
Dorr, Kirk C. Developing Agents of Change. Army Command and General Staff College, Fort Leavenworth, KS, 2003.
(ADA415969: (2003) DTIC)
Friel, Brian. "Management Matters: A Change Agent Failure", Government Executive, Oct. 3, 2007.
Available through the online archives of Government Executive.
Horneck, Robert C. Understanding Culture and Influencing Change. Army War College, Carlisle Barracks, PA, 2010.
(ADA521978: (March 2010) DTIC)
Jarvis, Thomas G. Leadership in Government Organization Change Efforts: A Multi-Case Analysis. Naval Postgraduate School, Monterey, CA, 2004.
(ADA427335: (Dec. 2004) DTIC)
Pulley, John. "Connecting government's radical thinkers", Government Executive, July 1, 2006.
Available through the online archives of Government Executive.
Stempniak, Daniel S. An Agent of Change or a Colonel Who Just Complained: A Case Study of Colonel Douglas A. Macgregor and His Book, Breaking the Phalanx, a New Design for Landpower in the 21st Century. Army Command and General Staff College, Fort Leavenworth, KS, 2003.
(ADA416071: (2003) DTIC)

Internet Resources

The Partnership for Public Service. 2012 [June 26, 2012].
Organization Development. NTL Institute. 2008 [June 26, 2012].

Last Updated: June 2012