Program/Project Management Resource List #51

August 2006

Knowledge management is not the same as looking for improved computer programs and equipment. Instead, knowledge management is a method of getting the most out of an organization's intellectual assets. An intellectual asset might be something as tangible as a patent or a handbook. It could also be the web of business acquaintances and connections that an individual has built up with people inside and outside their workplace over the years, or the rules of thumb used by artisans, accumulated over the years and passed along to their younger coworkers.

Space travel has benefited from different techniques of knowledge management since the beginning of the twentieth century, although it was not considered a separate discipline until fairly recently. Through the Roaring Twenties and the Great Depression, Professor Goddard patented every one of his inventions and developments, so that he would be able to capitalize on his years of hard work in the event that rockets became big business. After the Second World War, the federal government paid his widow and the Guggenheim Foundation, which funded his research, for the rights to use his inventions. At the same time that the professor was hard at work in New Mexico, clubs of science fiction fans and college students were also actively exploring the art of rocketry. These clubs made their own discoveries, but even more importantly, they became the springs of inspiration for younger space enthusiasts, who worked with their mentors to win the Space Race.

Now, as projects become more complex and the Space Race generation is retiring, the matter of passing the torch is critical to NASA's continued health. The old one-on-one methods that worked well for dozens will not suffice for thousands. Knowledge management promises to be the solution to that problem. This bibliography will cover resources for knowledge management, several of which were either made for or by NASA. All items are available at the Headquarters Library, except as noted. NASA Headquarters employees and contractors: call (358-0172) or email Library@hq.nasa.gov for information on borrowing or in-library use of any of these items. Members of the public, contact your Local Library for the availibilty of these items.

Books

Andriessen, J. H. Erik and Babette Fahlbruch. How to Manage Experience Sharing: From Organisational Surprises to Organisational Knowledge. Amersterdam; Boston: Elsevier, 2004.

HD58.82 .H694 2004

 

Brooking, Annie. Intellectual Capital. London: International Thomson Business Press, 1998, 1996.

HD53 .B76 1998

 

Brooking, Annie. Corporate Memory: Strategies for Knowledge Management. New York: International Thompson Business Press, 1999.

HD30.2 .B76 1999 PPM

 

Cohen, Don. Managing Knowledge in the New Economy. New York: Conference Board, 1998.

HD30.2 .C64 1998 Bookstacks

 

De Long, David W. Lost Knowledge: Confronting the Threat of an Aging Workforce. Oxford; New York: Oxford University Press, 2004.

HD58.82 .D4 2004

 

Glen, Paul. Leading Geeks: How to Manage and Lead People Who Deliver Technology. San Francisco, CA: Jossey-Bass, 2003.

T49.5 .G55 2003

 

Hackett, Brian. Beyond Knowledge Management: New Ways to Work and Learn. New York, NY: Conference Board, 2000.

HD30.2 .H33 2000

 

Holton, Elwood F. and Timothy T. Baldwin (eds.). Improving Learning Transfer in Organizations. San Francisco, CA: Jossey-Bass, 2003.

HD58.82 .I47 2003

 

Ivancevich, John M. and Thomas N. Duening. Managing Einsteins: Leading High-Tech Workers in the Digital Age. New York: McGraw-Hill, 2002.

HD30.2 .I93 2002

 

Journal: Society for Organizational Learning. Reflections: the SOL Journal on Knowledge, Learning, and Change. Cambridge, MA: MIT Press, 1999-

HQ holdings: v.2 no. 4 (Summer 2001) -

 

Kopecky, John Joseph. Organizational Response to the Management of Complexity: The Case of the National Aerospace Plane Project. Thesis (Ph. D.)--George Washington University, 1994.

Z692 .M28 K67 1994

 

Kransdorff, Arnold. Corporate Amnesia: Keeping Know-how in the Company. Oxford; Boston: Butterworth Heinemann, 1998.

HD58.82 .K73 1998 PPM

 

Kulik, Todd. Knowledge Management: becoming an E-learning organization. New York: Conference Board, 2000.

HD30.2 .K85 2000

 

Liebowitz, Jay. Building Organizational Intelligence : A Knowledge Management Primer. Boca Raton, Fla.: CRC Press, 2000.

HD58.82 .L53 2000 PPM

 

Liebowitz, Jay, ed. Knowledge Management Handbook. Boca Raton, FL: CRC Press, 1999.

HD30.2 .K637 1999 PPM

 

Liebowitz, Jay. Addressing the Human Capital Crisis in the Federal Government: A Knowledge Management Perspective. Amsterdam; Boston: Butterworth-Heinemann, 2004.

JK765 .L54 2004

 

NASA. Communicating NASA’s Knowledge: A Report of the Communicate Knowledge Process Team. Washington, DC: National Aeronautics and Space Administration, 1998.

TL521.312 .C67 1998 Bookstacks

 

Phillips, Patricia Pulliam (ed.). Measuring Intellectual Capital: Twelve Case Studies from the Real World of Training. Alexandria, VA: American Society for Training & Development, 2002.

HD53 .M43 2002

 

Pinelli, Thomas E., et al. Knowledge Diffusion in the US Aerospace Industry: Managing Knowledge for Competitive Advantage. Greenwich, CT: Ablex Publishing, 1997.

HD9711.5 .U6 K66 1997 BOOKSTACKS

Schreiber, Guus, et al. Knowledge Engineering and Management : The CommonKADS Methodology. Cambridge, Mass.: MIT Press, 2000.

QA76.76 .E95 K57 2000 PPM

 

Stewart, Thomas A. Intellectual Capital: The New Wealth of Organizations. New York: Currency/Doubleday, 1999.

HD53 .S74 1999

 

United States. National Aeronautics and Space Administration. Requirements for Communicating NASA's Knowledge from Program and Projects. [Washington, D.C.] : The Office, [1998]

TL521.312 .C68 1998

Selected Articles

Allen, Chris, and Phil E. Barnes. "Sharing experiences and lessons learned: the spirit of innovation on megaprojects reveals knowledge about engineering, construction, and effective management". Public Roads, July-Aug. 2004.

http://www.findarticles.com/p/articles/mi_m3724/is_1_68/ai_n6335700

 

Allerton, Haidee E. "Laurence Prusak discusses knowledge management - Interview". T and D, July, 2003.

http://www.findarticles.com/p/articles/mi_m0MNT/is_7_57/ai_105096154

 

Babcock, Pamela. "Shedding light on knowledge management; lessons learned lead to new ideas about sharing information". HR Magazine, May 2004.

http://www.findarticles.com/p/articles/mi_m3495/is_5_49/ai_n6041032

 

Brown, David P. "Building Communities of Practice: team meetings build networks and trust for online collaboration - Knowledge Management". Program Manager, Nov.-Dec. 2002

http://www.findarticles.com/p/articles/mi_m0KAA/is_6_31/ai_97908579

 

Choi, Yong S. "Knowledge management supportive human resource environment". Journal of the Academy of Business and Economics, Jan. 2004.

http://www.findarticles.com/p/articles/mi_m0OGT/is_1_3/ai_n8690388

 

Gordon, Ray, and David Grant. "Knowledge Management or Management of Knowledge? Why People Interested in Knowledge Management Need to Consider Foucault and the Construct of Power". Tamara: Journal of Critical Postmodern Organization Science, 2005.

http://www.findarticles.com/p/articles/mi_qa4007/is_200501/ai_n13633949

 

Hartsock, Nettie. "What is Knowledge Management?". PDFZone, Oct. 2004.

http://www.findarticles.com/p/articles/mi_zd4150/is_200410/ai_n9475509

 

Henczel, Sue. "Supporting the KM environment: the roles, responsibilities, and rights of information professionals; constructive thoughts on knowledge management". Information Outlook, Jan. 2004.

http://www.findarticles.com/p/articles/mi_m0FWE/is_1_8/ai_n6108110

 

Hult, G. Tomas M. "An Integration of Thoughts on Knowledge Management". Decision Sciences, Spring 2003.

http://www.findarticles.com/p/articles/mi_qa3713/is_200304/ai_n9180348

 

"It's who you know - Knowledge Management". CFO: Magazine for Senior Financial Executives, Winter 2003.

http://www.findarticles.com/p/articles/mi_m3870/is_15_19/ai_110622904

 

Janz, Brian D. and Pattarawan Prasarnphanich. "Understanding the Antecedents of Effective Knowledge Management: The Importance of a Knowledge-Centered Culture". Decision Sciences, Spring 2003.

http://www.findarticles.com/p/articles/mi_qa3713/is_200304/ai_n9180364

 

Kaplan-Leiserson, Eva. "Do you know? - Intelligence Formerly News You Can Use - knowlege management systems can answer questions but cannot always replace the benefits of human interaction - Related article: Survey: Can effective people management increase a company's profitability - Column". T and D, May 2003.

http://www.findarticles.com/p/articles/mi_m0MNT/is_5_57/ai_101448810

 

Larson, Patti, Jane Levy, and Marcia Schmitz. "The nonprofit world in California: knowledge management on a shoestring". Information Outlook, Nov. 2005

http://www.findarticles.com/p/articles/mi_m0FWE/is_11_9/ai_n15979882

 

Nordan, Ken. "When your organization can't get a KM project started: take it personally!". Information Outlook, March 2005.

http://www.findarticles.com/p/articles/mi_m0FWE/is_3_9/ai_n13787646

 

O'Dell, Carla. "Leveraging leadership for KM success: if you want to make knowledge management work, start at the top". Information Outlook, Sept. 2005

http://www.findarticles.com/p/articles/mi_m0FWE/is_9_8/ai_n7072113

 

Poll, Edward. "Commentary: Knowledge management: Use it or lose it". St. Louis Daily Record & St. Louis Countian, 25 March 2006.

http://www.findarticles.com/p/articles/mi_qn4185/is_20060325/ai_n16171912

 

Raman, Murali, Terry Ryan, and Lorne Olfman. "Designing Knowledge Management Systems for Teaching and Learning with Wiki Technology". Journal of Information Systems Education, Fall 2005

http://www.findarticles.com/p/articles/mi_qa4041/is_200510/ai_n15715725

 

Rylatt, Atastair. "Measuring know-how: the first step in knowledge management is determining what constitutes knowledge". T and D, July, 2003.

http://www.findarticles.com/p/articles/mi_m0MNT/is_7_57/ai_105096155

 

Sabherwal, Rajiv, and Irma Becerra-Fernandez. "An Empirical Study of the Effect of Knowledge Management Processes at Individual, Group, and Organizational Levels". Decision Sciences, Spring 2003.

http://www.findarticles.com/p/articles/mi_qa3713/is_200304/ai_n9180323

 

Swartz, Nikki. "The 'wonder years' of knowledge management". Information Management Journal, May-June 2003.

http://www.findarticles.com/p/articles/mi_qa3937/is_200305/ai_n9260356

Select Technical Reports

Arterberrie, Rhonda Y.; Eubanks, Steven W.; Kay, Dennis R.; Prahst, Stephen E.; Wenner, David P. Team Collaboration: Lessons Learned Report. NASA/TM-2005-213210. Cleveland, OH: Glenn research Center.

(20050080748: (Jan. 2005) NASA ASD)

 

Barnard, Yvonne F. Developing Industrial Knowledge Management: Knowledge Sharing over Boundaries. International Conference on Advances in the Internet, Processing, Systems and Interdisciplinary Research (IPSI-2005 FRANCE).

(20060008133: (2005) NASA ASD)

 

DuPreez, Niek. A Knowledge Management Framework for Integrated design. International Conference on Advances in Infrastructure for e-Electronic, e-Business, e-Education, e-Science, e-Medicine on the Internet (SSGRR-2002s)

(20050214891: (2002) NASA ASD)

 

Dykman, Charlene A.; Davis, Charles K. Knowledge Management and the Process of Space Exploration. Lunar and Planetary Science XXXIV/ LPI-Contrib-1156

(20030111221: (2003) NASA ASD)

 

Goodman, John L. Knowledge Capture and Management for Space Flight Systems. NASA/CR-2005-213692. Houston, TX: Johnson Space Center.

(20050242039: (1 Oct. 2005) NASA ASD)

 

Keller, Richard M.; Clancy, Daniel (Technical Monitor). A Survey of Knowledge Management Research & Development at NASA Ames Research Center. Moffat Field, CA: Ames Research Center.

(20030018105: (30 April 2002) NASA ASD)

 

Linde, Charlotte. Knowledge Management: A Skeptic's Guide. Moffat Field, CA: Ames Research Center

(20060007590: (Jan 2006) NASA ASD)

 

Milligan, Charles A.; Halladay, Steven M. The Realities and Fallacies Related to Knowledge Representation. International Conference on Advances in the Internet, Processing, Systems, and Interdisciplinary research (IPSI-2004 Montenegro).

(20050229933: (2004) NASA ASD)

 

Milligan, Charles A.; Halladay, Steven M. Knowledge Management via Information Relationship Modeling. International Conference on Advances in Infrastructure for e-Business, e-Education, e-Science, e-Medicine and Mobile Technologies on the Internet (SSGRR 2003s).

(20050215062: (2003) NASA ASD)

 

Nishida, Toyoaki; Fujihara, Nobuhiko; Azechi, Shintaro; et al. Towards creation of a communications support environment: Studies on community knowledge creation support in knowledge network society. Journal of the Communications Research Laboratory (ISSN 0914-9260). 48, no. 3 (Feb 20, 2002): 89-102

(20040001400: (Feb. 2002) NASA ASD)

 

Owen, Jill; Burstein, Frada; Linger, Henry; Mitchell, Steven. Managing Project Knowledge: The Contribution of Lessons Learned. IPSI 2005 Hawaii Proceedings

(20050215369: (2005) NASA ASD)

 

Pohjola, V. J. Ignorance Management by Contextual Templates. International Conference on Advances in the Internet, Processing, Systems and Interdisciplinary Research (IPSI-2004)

(20050216709: (2004) NASA ASD)

 

Salter, William J.; Alexander Amy; Skarin, Bruce; Stoner, Heather. Knowledge Map to Align Design and Practices for Safe Systems; Final Report. AP-R-1307. Moffat Field, CA: Ames Research Center

(20050244321: (30 Sept. 2005) NASA ASD)

 

Internet Sites

NASA Sites:

Hoffman, Dr. Ed. Academy of Program/Project and Engineering Leadership. 11 May 2006? [cited 5 June 2006].

http://www.appl.nasa.gov

 

Hoffman, Dr. Ed. Academy of Program/Project and Engineering Leadership. Knowledge Sharing. 11 May 2006? [cited 5 June 2006].

http://appel.nasa.gov/node/276

 

Hoffman, Dr. Ed. ASK (Academy Sharing Knowledge) Magazine. Feb. 2006. [cited 5 June 2006].

http://appel.nasa.gov/ask/about/overview/index.html

 

Holm, Jeanne M. NASA Knowledge Management Team. 18 May 2006 [cited 5 June 2006].

http://km.nasa.gov

 

Holm, Jeanne M. Strategic Plan for Knowledge Management at NASA. 2 April 2002 [cited 5 June 2006].

http://km.nasa.gov/pdf/53490main_KM_Strat_Final.pdf

 

Robinson, Gregory. NASA Engineering Network. 30 March 2006 [cited 5 June 2006].

http://nen.nasa.gov/nen/engcomm/index.html

 

Robinson, Gregory. NASA Engineering Network. NASA Lessons Learned Repository. [cited 5 June 2006].

http://nen.nasa.gov/portal/site/llis

Outside NASA:

BRINT Institute. WWW Virtual Library on Knowledge Management and KMNetwork. 2006 [cited 5 June 2006].

http://www.KMNetwork.com

 

Buckman Laboratories. Knowledge Nurture. 1998 [cited 5 June 2006].

http://www.knowledge-nurture.com

 

The Knowledge Management Forum. 23 Sept. 2003 [cited 5 June 2006].

http://www.km-forum.org

 

Knowledge Management Resource Center ? [cited 5 June 2006].

http://www.kmresource.com/welcome_msg.htm