Program/Project Management Resource List #61

Revised May 2007

Provided by the NASA Headquarters Library

A long-standing group of people will develop a culture made of shared experiences, attitudes, beliefs, and values. A healthy culture can help a group respond to changes in its surroundings, while an unhealthy culture can cripple a group's ability to respond to those changes. This pathfinder explores the issues and problems of healing and sustaining a corporate culture. Some of these issues are also covered in PPM Resource Lists no. 11, Organizational Change, and no. 33, Management Communications.

All items are available at the Headquarters Library, except as noted. NASA Headquarters employees and contractors: call (358-0172) or email Library@hq.nasa.gov for information on borrowing or in-library use of any of these items. Members of the public, contact your Local Library for the availability of these items. NASA Headquarters employees can request additional materials or research on this topic. The Library welcomes your comments or suggestions about this webpage.

Books

Behaviorial Science Technology, Inc. Assessment and Plan for Organizational Culture Change at NASA. Ojai, CA: Behaviorial Science Technology, Inc.; Washington, DC: National Aeronautics and Space Administration, 2004

TL521.312 .A86 2004 BOOKSTACKS

 

Hall, Richard H. Organizations: Structures, Processes, and Outcomes. Upper Saddle River, NJ: Prentice Hall, 2002

HM786 .H35 2002 BOOKSTACKS

 

Kelley, John D. An Organizational History of the National Aeronautics and Space Administration: A Critical Comparison of Administrative Decision Making in Two Pivotal Eras. Ann Arbor, MI: UMI Dissertation Services, 2004

TL521.312 .K46 2002 BOOKSTACKS

 

Pepper, Gerald L. Communicating in Organizations: A Cultural Approach. New York, NY: McGraw-Hill, 1995

HD30.3 .P45 1995 PPM-STACKS

 

Starbuck, William H. (ed.) Organization at the Limit: Lessons from the Columbia Disaster. Malden, MA: Blackwell Pub., 2005

TL867 .O74 2005 PPM-STACKS

 

Tompkins, Phillip K. Apollo, Challenger, Columbia--The Decline of the Space Program: A Study in Organizational Communication. Los Angeles, CA: Roxbury Pub. Co., 2005

TL867 .T65 2004 BOOKSTACKS

 

United States. National Aeronautics and Space Administration. Report on Results from the 1996 Agencywide NASA Employee and Customer Satisfaction Survey with Selected Analysis and Comparisons and Representative Employee Comments. Washington, D.C.: NASA, 1997

TL521.312 .R39 1997 BOOKSTACKS

 

__________. Diaz Team. A Renewed Commitment to Excellence: An Assessment of the NASA-wide Applicability of the Columbia Accident Investigation Board Report. Washington, DC: NASA, 2004

TL795.5 .C662 2004 BOOKSTACKS

Note: This report is often called the Diaz Report, after the leader of its writing team.

 

__________. One NASA Team. The Implementation of the NASA Agency-wide Application of the Columbia Accident Investigation Board Report: Our Renewed Commitment to Excellence. Washington, D.C.: NASA, 2004

TL795.5 .C663 2004 BOOKSTACKS

Note: This report is also called the One NASA Team Report.

Articles and Reports

Adams, Catherine A. "Organizational Culture and Safety", in Twelfth International Symposium on Aviation Psychology, Dayton, OH, 14-17 April 2003

(20030064927: (2003) NASD)

 

Boyle, Edward S., Michael Wolfe, and Charles E. Kimble. Overcoming Groupthink Bias with Groupware, Armstrong Laboratory, Logistics Research Division, Wright-Patterson Air Force Base, Dayton, OH, 1 Oct. 1997

(ADA333565: (May 1998) DTIC)

 

Butterworth, Gary W. Was the Group Dynamic Phenomenon Groupthink Present on Board the USS Greeneville (SSN-772) When She Collided with the Japanese Fishing Vessel Ehime Maru?, US Army Command and General Staff College, Ft. Leavenworth, KS, 31 May 2002

(ADA406633: (Oct. 2002) DTIC)

 

Eskerod, Pernille. "Organizational Culture Restraining In-House Knowledge Transfer Between Project Managers: A Case Study", Project Management Journal, vol. XXXVIII, no. 1 (March 2007) p. 110-22

 

Fernandez, Jorge E., and Robert T. Hogan. "The Character of Organizations", Journal of Business Strategy, vol. XXIV, no. 1 (2003), p. 38-40

Available through ABI Inform

 

Gregory, Robert G., Scott J. Marcellino, and Seth A. Moyer. Analysis of NASA's Post-Challenger Response and Relationship to the Columbia Accident and Investigation, Naval Postgraduate School, Monterey, CA, 1 Sept. 2006

(ADA456946: (Nov. 2006) DTIC)

 

Kim, Soonhee. "Public Policy Management: Participative Management and Job Satisfaction: Lessons for Management Leadership", Public Administration Review, vol. LXII, no. 2 (2002), p. 231-241

 

Kriegesmann, Bernd, Thomas Kley, and Markus G. Schwering. "Creative Errors and Heroic Failures: Capturing Their Innovative Potential", Journal of Business Strategy, vol. XXVI, no. 3 (3005), p. 57-64

 

Lehtonen, Ken, and Larry Barrett. "Culture Management on the NASA Hubble Space Telescope Control Center Reengineering Project", in Thirtieth Annual Project Management Institute 1999 Seminars and Symposium, Philadelphia, PA, Oct. 1999

http://isd.gsfc.nasa.gov/Papers/DOC/HST_Culture.pdf

 

McKenzie, Janet Myrick. The Impact of Educational Interventions on Organizational Culture at an Urban Federal Agency, NASA-TM-109893, Langley Research Center, Hampton, VA, 1 May 1994

(19950004840: (1 May 1994) NTRS)

 

Pandey, Sanjay K., and James L. Garnett. "Exploring Public Sector Communication Performance: Testing a Model and Drawing Implications", Public Administration Review, vol. LXVI, no. 1 (2006), p. 37-51

 

Rieker, Daniel J. An Evaluation of How Organizational Culture Can Perpetuate a Formal Mentoring Relationship, Air Force Institute of Technology, Wright-Patterson Air Force Base, Dayton, OH, 10 March 2006

(ADA446356: (May 2006) DTIC)

 

Rogers, Edward W. "Building a Healthy Learning Organization at the NASA Goddard Space Flight Center", in ISHEM First International Forum on Integrated System Health Engineering and Management in Aerospace, Napa, CA, 7-10 Nov. 2005

(20060047555: (2005) NASD)

 

Waugh, William L., and Gregory Streib. "Collaboration and Leadership for Effective Emergency Management", Public Administration Review, vol. LXVI, no. 1 supp. (2006), p. 131-140

 

Westbrook, Jerry W. and Pamela W. Takada. "The Impact of Organization Culture on Satisfaction of Engineers in Technology", in ASEM Twenty-Second National Conference, Engineering Management: It's About People, Huntsville, AL, 11-13 Oct. 2001

(20020017756: (2001) NASD)

Internet Resources

Breckenridge Institute. 2006 [1 May 2007]

http://www.breckenridgeinstitute.com/

 

Center for Ethical Business Cultures. 2007 [1 May 2007]

http://www.cebcglobal.org/

 

Golis, Steve. NASA Awards. 11 March 2007. [4 May 2007]

http://nasapeople.nasa.gov/awards/default.htm

 

Hoffman, Edward. Ask Magazine. Culture. 2007 [1 May 2007]

http://appel.nasa.gov/ask/archives/lessons.php?lesson=6

 

__________. (Work) Environment. 2007 [1 May 2007]

http://appel.nasa.gov/ask/archives/lessons.php?lesson=8

 

Institute for Corporate Culture Affairs. 4 Dec. 2006 [1 May 2007]

http://www.cca-institute.org/

 

Recklies Management Project. Corporate Culture. 3 April 2007 [1 May 2007]

http://www.themanager.org/Knowledgebase/HR/Corporate_Culture.htm

 

Riesco, Melissa. The Human Element. 11 Jan. 2007 [1 May 2007]

http://www.leadership.nasa.gov/Development/THE.HTM