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Corporate Culture

Program/Project Management Resource List #61

Revised July 2012

Provided by the NASA Headquarters Library

A long-standing group of people will develop a culture made of shared experiences, attitudes, beliefs, and values. Cultures tell people what's valuable, what's appropriate, and what's worthy of esteem. A healthy culture can help a group respond to changes in its surroundings, while an unhealthy culture can cripple a group's ability to respond to those changes. In an organization like NASA, the Department of Defense, or the Department of Energy, the culture will have many practices and attitudes that revolve around safety and technical risk, to such a degree that it may have a safety subculture.

Now that NASA has retired the Space Shuttle and turns toward new and different missions, one of the pillars that will support the agency will be a culture that has seen both triumphs and tragedies over the last five decades. This resource list covers NASA's culture and the general issue of sustaining healthy corporate cultures. Additional light may also be shed on these issues in the NASA HQ library's resource lists on Ethics in the Workplace, Knowledge Management, Organizational Change, The Learning Organization, Management Communication, Interpersonal Relations and Group Dynamics, Teams and Teamwork, Workplace Stress, and Vision and Strategic Planning.

The following is a select bibliography of pertinent materials accessible to the patrons of the NASA HQ Library. All items are available at the Headquarters Library, except as noted. NASA Headquarters employees and contractors: Call x0168 or email Library@hq.nasa.gov for information on borrowing or in-library use of any of these items. Members of the public: Contact your local library for the availability of these items. NASA Headquarters employees can request additional materials or research on this topic. The Library welcomes your comments or suggestions about this webpage.


Contents: Books E-books Articles and Reports Internet Resources

Books

Antonsen, Sian. Safety Culture: Theory, Method, and Improvement. Farnham, Surrey, UK; Burlington, VT: Ashgate, 2009. ISBN: 9780754676959
HD7261 .A58 2009 BOOKSTACKS
 
Behaviorial Science Technology, Inc. Assessment and Plan for Organizational Culture Change at NASA. Ojai, CA: Behaviorial Science Technology, Inc.; Washington, DC: National Aeronautics and Space Administration, 2004.
TL521.312 .A86 2004 BOOKSTACKS
 
Hafey, Robert B. Lean Safety: Transforming Your Safety Culture with Team Management. Boca Raton, FL: Productivity Press, 2010. ISBN: 9781439816424
TS183 .H34 2010 BOOKSTACKS
 
Jennings, Jason. Think Big, Act Small: How America's Best Performing Companies Keep the Start-up Spirit Alive. New York, NY: Portfolio, 2005. ISBN: 1591840767
HF5386 .J46 2005 PPM-STACKS
 
Kelley, John D. An Organizational History of the National Aeronautics and Space Administration: A Critical Comparison of Administrative Decision Making in Two Pivotal Eras. Ann Arbor, MI: UMI Dissertation Services, 2004.
TL521.312 .K46 2002 BOOKSTACKS
 
Mahler, Julianne G., and Maureen Hogan Casamayou. Organizational Learning at NASA: The Challenger and Columbia Accidents. Washington, DC: Georgetown University Press, 2009. ISBN: 9781589012660
TL521.312 .M32 2009 BOOKSTACKS
 
Meylan, Thomas, and Terry Teas. Optimizing Luck: What the Passion to Succeed in Space can Teach Business Leaders on Earth. Mountain View, CA: Davies-Black Pub., 2007. ISBN: 9780891062226
HD58.9 .M494 2007 PPM-STACKS
Note: Also available as an e-book in SATERN.
 
Miller, Susan Burgess. Lessons Learned or Lessons Noted: A Retrospective Case Study of the Stored Organizational Memory of the Causes of Mishaps in NASA. Thesis (Ed.D.)--George Washington University, 2005.
TL521.3 .L47 2005 PPM-STACKS
 
Starbuck, William H., and Moshe Farjoun (eds.). Organization at the Limit: Lessons from the Columbia Disaster. Malden, MA: Blackwell Pub., 2005. ISBN: 140513108X
TL867 .O74 2005 PPM-STACKS
 
Tompkins, Phillip K. Apollo, Challenger, Columbia: The Decline of the Space Program: A Study in Organizational Communication. Los Angeles, CA: Roxbury Pub. Co., 2005. ISBN: 1931719322
TL867 .T65 2004 BOOKSTACKS
 
United States. National Aeronautics and Space Administration. NASA Agencywide Employee and Customer Satisfaction Survey Results. Washington, DC: NASA, 2009.
TL521.312 .R39 2008 BOOKSTACKS
 
__________. 2008 Annual Employee Survey Results. Washington, DC: NASA, 2009.
TL521.3 .A568 2008 BOOKSTACKS
 
__________. Diaz Team. A Renewed Commitment to Excellence: An Assessment of the NASA-wide Applicability of the Columbia Accident Investigation Board Report. Washington, DC: NASA, 2004.
TL795.5 .C662 2004 BOOKSTACKS
Note: This report is often called the Diaz Report, after the leader of its writing team.
 
__________. One NASA Team. The Implementation of the NASA Agency-wide Application of the Columbia Accident Investigation Board Report: Our Renewed Commitment to Excellence. Washington, DC: NASA, 2004.
TL795.5 .C663 2004 BOOKSTACKS
Note: This report is also called the One NASA Team Report.

E-books

The e-books listed below are available to NASA civil servants and contractors through the Books Books 24×7 service of SATERN.
 
American Management Association. Cultivating Effective Corporate Cultures: A Global Study of Challenges and Strategies: Current Trends and Future Possibilities, 2008-2018. American Management Association/Human Resources Institute, 2008.
 
Cameron, Kim S., and Robert E. Quinn. Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. Jossey-Bass, 2011. ISBN: 9780470650264
 
Carrel, Philippe. The Handbook of Risk Management: Implementing a Post-Crisis Corporate Culture. John Wiley & Sons, 2010. ISBN: 9780470681756
 
Johnson, Larry, and Bob Phillips. Absolute Honesty: Building a Corporate Culture that Values Straight Talk and Rewards Integrity. AMACOM, 2003. ISBN: 9780814407813
 
Lövey, Imre, Manohar S. Nadkarni, and Eszter Erdélyi. How Healthy is Your Organization?: The Leader’s Guide to Curing Corporate Diseases and Promoting Joyful Cultures. Greenwood Press, 2007. ISBN: 9780275997762
 
Moulton Reger, Sara J. Can Two Rights Make a Wrong?: Insights from IBM's Tangible Culture Approach. IBM Press, 2006. ISBN: 9780131732940

Articles and Reports

Adams, Catherine A. "Organizational Culture and Safety ", in: 12th International Symposium on Aviation Psychology, April 14-17, 2003, Dayton, OH.
(20030064927: (June 2008) NTRS)
 
Aytekin, Yasin, and Nicholas Long. A Managerial Approach to NASA's Cultural Changes: Open System Model, Naval Postgraduate School, Dec. 2007, Monterey, CA.
(ADA475773: (Feb. 2008) DTIC)
 
Bilardo, Vincent J., et al. "Seven Key Principles of Program and Project Success: A Best Practices Survey", NASA/TM-2008-214692, in: NASA APPEL Project Management Challenge Conference, Feb. 6-7, 2007, Galveston, TX.
(20080021182: (July 2009) NTRS)
 
Korte, Russell F. "A Case Study of the Socialization of Newly Hired Engineers: How New Engineers Learn the Social Norms of an Organization", in: Academy of Human Resource Development International Research Conference in the Americas, Panama City, FL, Feb. 20-24, 2008.
(ED501681: (Feb. 2008) ERIC)
 
Kostelnik, Kevin M., and Ann Marie Phillips. Infrastructure Practices of Select World-Class Research Organizations - A Benchmark of Campus Design, Development, and Implementation Strategies. INL/EXT-05-00537. Idaho National Laboratory, Idaho Falls, ID, July 2005.
(911241: (Aug. 2009) DoE Information Bridge)
 
Leveson, Nancy, et al. "Effectively Addressing NASA’s Organizational and Safety Culture: Insights from Systems Safety and Engineering Systems", in: Engineering Systems Division Symposium, MIT, Cambridge, MA, March 29-31, 2004.
Available online at: http://esd.mit.edu/symposium/pdfs/papers/leveson-c.pdf
 
Phillips, Jeffrey A. Incorporating Organizational Culture into a Decision Framework for Identifying and Selecting Knowledge Management Projects. School of Engineering and Management, Air Force Institute of Technology, Wright-Patterson AFB, OH, March 2003.
(ADA413400: (March 2003) DTIC)
 
Slavin, Adam M. Managing Corporate Capabilities: Theory and Industry Approaches. SAND2007-0644. Sandia National Laboratories, Albuquerque, NM, Feb. 2007.
(902210: (Feb. 2008) DoE Information Bridge)
 
Torres, Frank, and Timothy Faust. A Case Study on Organizational Culture and Its Role in the Creation of Organizational Change Efforts Within a Government Agency. Naval Postgraduate School, Monterey, CA, 2010.
(ADA518618: (May 2010) DTIC)
 

Internet Resources

McCann, Mike. NASA Awards. March 19, 2012. [July 12, 2012]
http://nasapeople.nasa.gov/awards/default.htm
 
Meridian Group. 2010. [July 12, 2012]
http://www.meridiangrp.net/
 
Prusak, Laurence. Ask Magazine Archive: Culture. July 9, 2012 [July 12, 2012].
http://www.nasa.gov/offices/oce/appel/ask/archives/lessons_index_A-L.html
 
US Dept. of Transportation. Federal Railroad Administration. Organizational Culture & Safety Performance. 2007 [July 12, 2012].
http://www.fra.dot.gov/rpd/policy/1964.shtml

Last Updated: July 2012