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+ ITCD Home > Projects & Initiatives > End User Services > IT POCs
 
AGENCY CONSOLIDATED END USER SERVICES (ACES) – IT POCS
 

This page is specifically for NASA HQ IT POCs.

Network Printers

ITCD will soon deploy replacements for 117 of HQ’s 169 shared network printers.  The replacements are one-for-one based on feedback from IT POCs.

In preparation of the replacement of network printers at HQ, ACES Customer Service Managers (CSMs) are working with each organization’s IT POC to review the proposed printer replacement schedule:

IT Notice: Review of Network Printer Replacement Schedule
December 19, 2011

   Printer Replacement Schedule (PDF)NEW
   Government Owned Printers (PDF)NEW

Multifunction Devices (MFDs)

ITCD will soon order replacements for all Xerox Multifunction Devices (MFDs).  The order is one-for-one based on feedback from IT POCs.

In preparation of the replacement of MFDs at HQ, ACES Customer Service Managers (CSMs) are working with each organization’s IT POC to review the proposed MFD replacement order:

IT Notice: MFD Replacement Order
December 20, 2011

   MFD Replacement Order (Excel)NEW  


Computing Seat Orders


The Alpha and Beta testing for computer deployments has been completed, and the Early Deployment phase has begun. Approximately 150 users will receive new computers in December 2011 and January 2012. Following the Early Deployment phase, ACES will begin refreshing all computers at HQ.
 
END USER SERVICES WEEKLY TRANSITION MEETINGS
End User Services Weekly Transition Meetings
(All files are accessible to NASA only)
Date
Activities/Actions
Presentations
Minutes
October 27, 2011  
September 15, 2011  
September 8, 2011  
September 1, 2011  
August 25, 2011  
August 18, 2011  
August 11, 2011  
August 4, 2011  
July 28, 2011  
July 21, 2011  
July 14, 2011  
July 7, 2011  

 

 

 

 
 
 
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