Follow this link to go to the text only version of nasa.gov
 
HQ Information Technology and Communications Division
HQOPS HOME
ITCD HOME
ABOUT ITCD
POLICY AND PLANS
BOARDS AND COMMITTEES
EMERGENCY PREPAREDNESS (NASA ONLY)
IT SECURITY (NASA ONLY)
PRIVACY MANAGEMENT (NASA ONLY)
CUSTOMER OUTREACH
IT TRAINING
PRODUCTS & SERVICES
PROJECTS & INITIATIVES
INSTRUCTIONS & GUIDELINES
FAQ'S
 
 
+ IdMAX@HQ
 + IT Services Matrix
     (coming soon)
 + IT Outage Calendar
 + New Employee Orientation
 + NOMAD *
 + Onboarding/Offboarding
 + Printer Services
 + Telework Drills
 + Telework Tools

 + ACES Web Site *

 + ESD Web Site *

 
 


 + Application Migration to WESTPrime Cloud
 + Computer Refresh Project
   - Compute Seat Quick Ref *
 + Mobile Refresh Project
   - Mobile Seat Quick Ref *
   - Pricing Guide
    (see W:\HQ_ITPOC) 
 + Smartcard-Only

 
 
 + HQ IT Notices
 + Agency IT Messages *
 + Agency ACES Outreach *

 
 
 + IT Contacts Matrix
 + ITCD Staff Listing
 + ACES
 + CSSC
 + HITSS
 + NICS

 

+ ITCD Home > IT POC Corner
 
IT POC CORNER
This page has been created as a resource for NASA HQ Information Technology (IT) Points of Contact (IT POCs). Announcements, meeting schedules, project updates and other valuable IT information will be posted for your reference.  Please bookmark this page and refer to it often.  
 
ANNOUNCEMENTS
 

Blog IT

Check out Headquarters Blog IT, the new HQ CIO blog created to provide information to the HQ community about ITCD’s strategic direction, customer service improvement efforts, IT products and services, and to address emerging issues.

PCMallGov Business Direct Pilot New

The service provider PCMallGov (PCMG) is transitioning its Web site to an updated version, “PCMG Business Direct.”  A pilot is being conducted July 17-23 to test the new site.
+ Read More

ESD Change Requests New

The ESD Change Management workflow (for routine and emergency requests) and a list of Change Requests has been added to the ESD Change Request folder on the W:\\HQ_ITPOC drive.

SAP Printers New

The BASO team provided SAP users with new locations of SAP printers at HQ and instructions on how to find one and set it up as the default printer in SAP.
+ Read More

Microsoft Office 2013 for Windows Upgrade New

All ACES Windows computers running Microsoft Office 2010 will be upgraded to Office 2013. The installation will occur in a phased approach beginning July 29 using Client Automation Enterprise (CAE) during the standard Tuesday night patching window. An e-mail will be sent 1 week prior to deployment, and a reminder message will be issued 1 day before the installation. Quick Reference Guides (QRGs) are available now to help users familiarize themselves with the new features of Office 2013. Also, users are encouraged to attend a 1-hour "What's New in Office 2013" demo. For details on how to prepare for this upgrade and what to expect, see the Office 2013 Upgrade Web page.
+ Read More

New Instant Meeting Audio Conference Service New

The NASA Instant Meeting Audio Conferencing System is transitioning to a new vendor. Users with an existing host/moderator accounts will receive an automated Agency e-mail (Subject: "Welcome to NASA Communications Services Office (CSO) Instant Meeting Audio Conferencing Service") by July 31. This message will contain their new credentials (new dial-in number, leader and participant passcodes). An Agency host/moderator account information verification message was distributed on May 6 to all listed account host/moderators. If a host/moderator for an instant meeting audio conference in your organization has not received the verification email, contact NASA-ASK-CSO@mail.nasa.gov.
+ Read more

Application Migration to WESTPrime Cloud Services

To comply with Federal and Agency mandates for data center reductions, NASA HQ is migrating the hosting of applications from the HQ data center to WESTPrime Cloud Services. No functional changes to the applications are being made, and following the outage window, users may access the applications as normal. A project page has been established, which includes the migration schedule.
+ Read More

FY 2014 Annual Information Security and Privacy Awareness Training

All NASA Headquarters personnel with IT access are required to complete annual Information Security and Privacy Awareness Training by Thursday, July 31, 2014. Users must complete this training within a 1 year period to ensure information security training credentials do not expire. The required course is now available in SATERN and should take approximately 1 hour to complete. Failure to complete the training by the deadline will result in suspension of access to HQ IT resources.
+ Read More

 

 
 
 

MEETINGS

Customer Service Project Review (CSPR)
Next Meeting:  
August 12, 2014

+ View Site

ACES IT POC Focus Meeting
Next Meeting:  
None at this time

Customer Advisory Committee (CAC)
+ View Site

IT Board of Directors (BoD)
+ View Site


REPORTS

OPRi New
ACES Account Reporting
+ View Site

WebEx Usage Reports
+ View Site


IT POC Folder
W:\HQ_ITPOC

Mobile Seat Data
Monthly Reports

ESD Change Requests

HQ ESD Reports
Incidents and Service Requests

CSPR Action Items

HQ Computer Refresh Report

ACES IT 04

ESD Release Notes


I3P @ NASA HQ

I3P @ NASA HQ
+ View Site
    + ACES @HQ
    + EAST @HQ
    + ESD @HQ
    + NICS @HQ
    + WEST @HQ


IT NEWS *NASA only

IT Talk
OCIO newsletter

+ View Site
*

ACES News
ACES newsletter

+ View Site *

ESD eNewsletter
NSSC newsletter
+ View Site *

NICS News
NICS newsletter
+ View Site *
(coming soon)



 



+ Freedom of Information Act
+ Budgets, Strategic Plans and Accountability Reports
+ The President's Management Agenda
+ Privacy Policy and Important Notices
+ Inspector General Hotline
+ Equal Employment Opportunity Data Posted Pursuant
to the No Fear Act

+ Information-Dissemination Priorities and Inventories
+ USA.gov
+ ExpectMore.gov
NASA - National Aeronautics and Space Administration
NASA Official: Mary Shouse
Site Curator: Christopher Brunner
+ Contact ITCD