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IT POC CORNER
This page has been created as a resource for NASA HQ Information Technology (IT) Points of Contact (IT POCs). Announcements, meeting schedules, project updates and other valuable IT information will be posted for your reference.  Please bookmark this page and refer to it often.  
 
ANNOUNCEMENTS
 

Order-to-Pay New

Order to Pay (OtP) is the establishment of a new tool for ordering services through the Enterprise Service Request System (ESRS). OtP consists of two components which address new requirements to improve the Center validation process for reconciling ACES invoices and for creating new services in the Enterprise Service Request System (ESRS) for Early Tech Refreshes and Like-to-Unlike refreshes.
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Instant Meeting Accounts To Be Deleted

The roll-out of new Instant Meeting accounts is complete. All voice conferencing meetings now use toll-free numbers that begin with 1-844-467-xxxx. The old Instant Meeting voice conferencing accounts will be deleted on December 1. Users who host or attend a teleconference that uses the old numbers should know these numbers will no longer work after that date.
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NAMS 7 Upgrade

A significantly enhanced version of the NASA Access Management System (NAMS) has been released and can be accessed at https://nams.nasa.gov. NAMS 7 features an enhanced user interface with a new look and feel including navigation and alerts. The new user-based landing page provides an overview of provisioned and in-process requests, as well as a starting point for new requests. Visit the NAMS 7 Upgrade project web page for learning videos, how-to documents, and FAQs – including details about entering NAMS requests, sponsoring requests and more.
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Microsoft Office 2013 for Windows Upgrade

All ACES Windows computers running Microsoft Office 2010 will be upgraded to Office 2013. The installation will occur in a phased approach beginning July 29 using Client Automation Enterprise (CAE) during the standard Tuesday night patching window. An e-mail will be sent 1 week prior to deployment, and a reminder message will be issued 1 day before the installation. Quick Reference Guides (QRGs) are available now to help users familiarize themselves with the new features of Office 2013. Also, users are encouraged to attend a 1-hour "What's New in Office 2013" demo. For details on how to prepare for this upgrade and what to expect, see the Office 2013 Upgrade Web page.
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MEETINGS

Customer Service Project Review (CSPR)
Next Meeting:  
January 13, 2014

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OPRi New
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