IT Services Day – October 21, 2014
ITCD is hosting an awareness event to help familiarize HQ personnel with IT and communication services available at NASA Headquarters. This event will take place on Tuesday, October 21, 9:30 a.m. – 3:30 p.m. in Room 2E39 and the Glennan Conference Center. Featured services include training, application development, remote access, data backup, printing, multifunction devices, multimedia, design, records management, and more. Also, attend informational briefings by representatives from Apple, Microsoft, Verizon, and IT Labs. The HQ IT Security team will provide a briefing on Home Computer Security.
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Cybersecurity Awareness Month
October 2014 marks the 11th Annnual National Cybersecurity Awareness Month. The NASA Office of the Chief Information Officer (OCIO) is encouraging all NASA personnel to “Stop. Think. Connect.” – remember cybersecurity best practices to protect and safeguard NASA’s information and assets. Encourage members of your organization to visit the HQ Cybersecurity Awareness Web page for details and resources.
2014 ITCD Customer Satisfaction Survey
ITCD is conducting its 2014 Customer Satisfaction Survey for NASA civil servants and IT POCs. Your feedback will guide ITCD in making improvements to provide a better IT experience for NASA HQ employees. Learn more about this survey and why it matters by checking out the latest Headquarters Blog IT post.
Microsoft Office 2013 for Windows Upgrade
All ACES Windows computers running Microsoft Office 2010 will be upgraded to Office 2013. The installation will occur in a phased approach beginning July 29 using Client Automation Enterprise (CAE) during the standard Tuesday night patching window. An e-mail will be sent 1 week prior to deployment, and a reminder message will be issued 1 day before the installation. Quick Reference Guides (QRGs) are available now to help users familiarize themselves with the new features of Office 2013. Also, users are encouraged to attend a 1-hour "What's New in Office 2013" demo. For details on how to prepare for this upgrade and what to expect, see the Office 2013 Upgrade Web page.
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