Updated Remote Access Guide is Now Available
The newly updated NASA HQ Remote Access Guide is now available. Updates include details on the latest software versions and new technology -- including Lync Instant Messaging, Lync Conferencing, and Cisco AnyConnect VPN for Macintosh. Users may access the guide online or pick up a copy on CD-ROM from the User Resource Center (URC), Room 2U15, Monday-Friday, 7:30 a.m. – 5 p.m. or from the Computer Training Center (CTC), Room 4D72, Monday-Friday, 9 a.m. – 5 p.m.
Lync Awareness and Training
ITCD is conducting an awareness campaign to ensure all HQ personnel are aware of the features and benefits of Microsoft Lync. All NOMAD users running Windows 7 or any Mac OS X now have the capability to use Lync. Users who currently have a WebEx account (VTS seat) with the ability to host a WebEx conference, now have a Lync VTS seat with the ability to conduct Lync Web conferences. Users are encouraged to take advantage of Lync training offered at HQ and other NOMAD Resources.
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IT and Communications Services Impacted by Concourse Renovation
The concourse level of the Headquarters building is scheduled for renovation beginning in late February 2014. Certain IT and Communication services/resources will be relocated to other areas of the building. Some services will be temporarily unavailable, but alternatives are available.
Additional information, including schedule updates and contact information for each service provider, can be found on the ITCD Concourse Renovation Web page. If, after contacting the appropriate service provider listed, you still have questions, contact HITSS Customer Support, 358-0650.
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UPDATE: Apple iOS 7
Anyone using an iPhone or iPad can now upgrade to the latest iOS 7 version. Software updates are automatically pushed to your device from Apple. To check for an available update, from your device, tap Settings > General > Software Update.
FY 2014 Annual Information Security and Privacy Awareness Training
All NASA Headquarters personnel with IT access are required to complete annual Information Security and Privacy Awareness Training by Thursday, July 31, 2014. Users must complete this training within a 1 year period to ensure information security training credentials do not expire. The required course is now available in SATERN and should take approximately 1 hour to complete. Failure to complete the training by the deadline will result in suspension of access to HQ IT resources.
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