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IT POC CORNER
This page has been created as a resource for NASA HQ Information Technology (IT) Points of Contact (IT POCs). Announcements, meeting schedules, project updates and other valuable IT information will be posted for your reference.  Please bookmark this page and refer to it often.  
 
ANNOUNCEMENTS
 

MFD Upgrade to Enable PIV Smartcard Functionality New

The Multi-Functional Devices (MFDs) at NASA HQ will be upgraded in a phased approach over several weeks beginning on August 24. Once enabled, the MFDs will offer the option to a PIV smartcard (NASA badge) for the Scan-to-Email and Secure Print features, which will eliminate the step to enter an NDC username and password. If users have saved e-mail addresses or stored fax numbers in the local address book in an MFD, they will need to document them so they can re-enter them after the upgrade. As each MFD is upgraded, a technician will be available to assist all users with re-mapping their computer to the newly PIV-enabled MFDs.
+ Read More

Jabber Demonstrations and Training New

All personnel who use Jabber are encouraged to a attend SoftPhone training session. Demos and hands-on workshops are available for both Windows and Mac users. Visit the Jabber Training Web page for dates, times, and registration information.
+ Learn More

IT Security Improvements at NASA HQ

ITCD is currently taking critical steps to improve and manage HQ’s IT security posture and protect our employees. The key initiatives of this effort include the areas of remote access, enablement of PIV smartcard, phase out of tokens, and use of non-government-approved equipment.
+ Read More

Cisco JabberTitle: Cisco Jabber Icon - Description: Jabber Icon

Cisco Jabber is now being deployed to all HQ users as an upgrade to the current Cisco SoftPhone software. Jabber allows you to make and receive telephone calls anywhere you have an Internet connection using your NASA computer and your HQ extension (when connected to a non-NASA network, VPN is required).  Roll-out of Jabber will occur in a phased approach through mid-August. Jabber is the first of several telecommunication upgrades coming to HQ.  Future upgrades are in the planning stages and will be communicated at a later date.
+ Read More

EPM Pilot

In an effort to provide a more secure computing environment, an Elevated Privileges Management (EPM) application, Viewfinity, has been selected to facilitate elevated privileges (EP) on Windows computers at HQ. Prior to implementation, a pilot will be conducted to test the software, and validate the policies and settings that will be deployed once Viewfinity is put into production.
+ Read More

SoftPhone Upgrade to Jabber

Beginning July 27, Cisco Jabber will be deployed to all HQ users using a phased approach. Jabber is the first of several telecommunication upgrades coming to HQ and replaces the current Cisco SoftPhone software. Jabber allows you to make and receive telephone calls using your NASA-issued computer. Demos and hands-on workshops will be available for both Windows and Mac users. Current Softphone users with a SoftPhone account will use the same log-in credentials to log in to Jabber. A NAMS request is required for new accounts. Training is strongly recommended for all users. Visit the Jabber Training Web page for dates, times, and registration information.
+ Learn More

Employee Security Connection Newsletter

The latest edition of the National Security Institute’s Employee Security Connection is available online. This newsletter is brought to you by the Office of the Chief Information Officer and the Office of Protective Services to better educate employees on cybersecurity, espionage threats, terrorism threats, and personal security best practices.  To report information security threats, intelligence threats, insider threats, or other concerns, see the POC list on the last page of the newsletter.
+ View July-September Issue

RSA SecurID Token Phase-Out Effort

As part of a strategic objective to enhance PIV smartcard usage, the ITCD is continuing the effort to reduce the number of RSA SecurID Tokens in phases. The ultimate goal is to resolve all exceptions (i.e., the technical need to use a token) and eliminate tokens altogether.  This will provide cost savings to HQ, ensure compliancy with federal mandates for improved security, and allow users to take advantage of advanced technologies available.  Future efforts will focus on how smartcard replaces the need for tokens and how smartcard options are being enabled for the exception categories to support the elimination of tokens. All users are encouraged to turn in tokens that are no longer utilized. Contact Jeff Anderson, 358-1348.
Collection Dates/Times: Monday-Friday, 7 a.m. – 2 p.m.
Location: Room 4G76
+ Read More


 

 

 

 

 

 
 
 

MEETINGS

Customer Service Project Review (CSPR)
Next Meeting:  
August 11, 2015

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