The Information Technology and Communications Division (ITCD) conducts IT orientation for new employees the first business day of each pay period, 1-2 p.m.
This workshop is designed to provide new employees at NASA HQ with an understanding of the IT services available, how to obtain them, and where to obtain assistance. Topics covered include commonly used applications, desktop support, sensitive information awareness, IT security awareness, and appropriate use of resources.
All HQ civil servants and contractors are encouraged to attend to receive IT account information. If you are not available, or you miss your scheduled training, contact the Customer Support Analyst Team (CSAT) at 358-0650.
Typically, new employees are enrolled by the Human Resources Management Division or the receiving organization's Administrative Officer. Detailees, temporary employees, contractors, and transferees should contact the IT POC in the receiving organization to enroll.