Follow this link to go to the text only version of nasa.gov
 
HQ Information Technology and Communications Division
HQOPS HOME
ITCD HOME
ABOUT ITCD
POLICY AND PLANS
BOARDS AND COMMITTEES
EMERGENCY PREPAREDNESS (NASA ONLY)
IT SECURITY (NASA ONLY)
INFORMATION PROTECTION (NASA ONLY)
CUSTOMER OUTREACH
IT TRAINING
PRODUCTS & SERVICES
PROJECTS & INITIATIVES
INSTRUCTIONS & GUIDELINES
FAQ'S
 
 


+ ACES Gold Build

+ Software Library

+ Software Refresh Portal

+ Software for Home Use

+ Software Guides

 
+ ITCD Home > Products & Services > SRP
 
SOFTWARE REFRESH PORTAL

The Software Refresh Portal (SRP) is a web-based solution containing NASA-approved software that you can download yourself.

Connecting to the SRP

Depending on which computer platform you are using (Windows or Macintosh), you will be directed to the appropriate SRP with specific software for that platform. You must authenticate before downloading.

SRP
Software Refresh Portal

Accessible to NASA Only
Not available via SNA

To connect to the SRP remotely, you must use Virtual Private Network (VPN). The SRP is not accessible using Secure Nomadic Access (SNA).

Some examples of when you would use the SRP:

  • If you need a later software version than what is currently loaded on your computer, visit the SRP and download what you need.
  • If you are experiencing issues with your computer, an ESD technician may direct you to the SRP to download an application.

Type of Software Available

For Above-Core software, visit the Software Library.

VPN Issues

  • Windows users using AT&T Air Connect can’t access VPN. The workaround is to get a Verizon Air Card.
  • Macintosh computers do not have Smartcard functionality using AnyConnect. Users must use their token.
  • Macintosh users can’t use the Smartcard for login, but they can use it to authenticate for applications.
 
ASSISTANCE


For assistance, contact the Enterprise Service Desk (ESD): Submit a ticket online, or call 358-HELP (4357).


 



+ Freedom of Information Act
+ Budgets, Strategic Plans and Accountability Reports
+ The President's Management Agenda
+ Privacy Policy and Important Notices
+ Inspector General Hotline
+ Equal Employment Opportunity Data Posted Pursuant
to the No Fear Act

+ Information-Dissemination Priorities and Inventories
+ USA.gov
+ ExpectMore.gov
NASA - National Aeronautics and Space Administration
NASA Official: Mary Shouse
Site Curator: Christopher Brunner
+ Contact ITCD