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 + HQ Building Renovation
    Project

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+ ITCD Home > Projects & Initiatives >Concourse Renovation - ITCD Services
 
CONCOURSE RENOVATION - ITCD SERVICES
 

Renovation on the concourse level of the Headquarters building is almost complete. Certain Information Technology and Communications Division (ITCD) services/resources have returned to the Concourse in a new location. Other services will return with in the next couple weeks. See below for details:

February - June 2014

ACES

Dates

New Permanent Location

Contact Information

Comments

Available in new location:
June 2

CX74

Phone: 358-HELP (4357)

Web site (submit ticket online): https://esd.nasa.gov

Business continues as usual in new location.

Communications Support Service Center (CSSC)

Dates

New Permanent Location

Contact Information

Comments

Service unavailable: May 29

 

Phone: 202-358-0630

E-mail: Michael Chambers

Web page: http://cssc.hq.nasa.gov

Business continues as usual in new location.

Opens in new location: May 30

CM81

Communication Security (COMSEC)

Dates

New Permanent Location

Contact Information

Comments

Opens in new location: May 30

CO33

Phone: 358-1510
E-mail: Lewis Newton

Business continues as usual in new location.

Computer Training Center (CTC) Classrooms

Dates

New Permanent Location

Contact Information

Comments

No classes: May 27-30

 

Phone: 202-358-1111
E-mail: ctc@hq.nasa.gov

Web page: http://www.hq.nasa.gov/office/itcd/ctc/

No classes May 27-30

See the CTC course schedule in SATERN for upcoming classes.

Classrooms open in new locations: June 2

Windows Classroom: CX31

Macintosh Classroom: CX19

Duplication Center

Date

New Permanent Location

Contact Information

Comments

Opens in new location: June 2

CF39

Phone: 202-358-0630
E-mail: Mohammad Siddiqui

Web page: http://cssc.hq.nasa.gov

Prior to June 2, duplication service is still available prior through the CSSC.

Business continues as usual in new location.

HITSS Customer Service Team

Date

New Permanent Location

Contact Information

Comments

Available by telephone or e-mail: May 29 (no in-person service)

 

Phone: 202-358-0650
E-mail: HITSS Customer Service

Web page: http://itcd.hq.nasa.gov/user_rc.html

Business continues as usual in new location.

Available in new location: May 30

CX42

Network Operations Center (NOC)

Dates

New Permanent Location

Contact Information

Comments

TBD

CO13

Phone: 202-358-1132
E-mail: HQ-DL-NOC@mail.nasa.gov

Currently in 2X40.

Software Engineering Facility (SEF)

Dates

New Permanent Location

Contact Information

Comments

Service unavailable May 28-29

 

Phone: 202-358-4445
E-mail: Zhuqin Jiang

Phone: 202-358-1052
E-mail: Meng Li

Business continues as usual in new location.

Opens in new location: May 30

CQ21

Software Library

Dates

New Permanent Location

Contact Information

Comments

Opens in new location: May 29, 2014

CW74

Phone: 202-358-1541
E-mail: Software Library

Web page: http://itcd.hq.nasa.gov/software-library.html

Business continues as usual in new location.

User Resource Center (URC)

Dates

New Permanent Location

Contact Information

Comments

Limited service May 28-30, 2014

 

Phone: 202-358-0650
E-mail: Kim Dwyer

Web page: http://itcd.hq.nasa.gov/user_rc.html

Business continues as usual in new location.

Opens in new location: June 2, 2014

CX42

Video Teleconferencing Facility

Dates

New Permanent Location

Contact Information

Comments

HQ-1 (small ViTS room)

Permanently closed

Phone: 202-358-0146
E-mail: ViTS Team

Web page: http://itcd.hq.nasa.gov/vits.html

Other ViTS enabled rooms are available in the HQ building.

 

HQ-2 (large room) reopens in mid-June 2014

CD61

ASSISTANCE

Questions: If, after contacting the appropriate service provider listed above, you still have questions about the concourse level renovations, contact HITSS Customer Support, 358-0650. 

ITCD POC: Mike Barrett, 358-2516




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