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+ ITCD Home > Products & Services > CTC > SoftPhone
 
COMPUTER TRAINING CENTER - SOFTPHONE

SoftPhone Training

SoftPhone has been upgraded to Cisco Jabber. Visit the Jabber Training page for training information.

REGISTER IN SATERN

Need help locating and registering for classes or workshops in SATERN?  Follow these instructions:

  1. Log in to SATERN.
  2. Search for the designated search term (shown above) in the Catalog box in the upper right corner.
  3. Locate your desired course offering in the list and click Add to Learning Plan at the far right.
  4. Your Learning Plan will be displayed.  Under No Due Date, click on the course title you just added.
  5. Item Details will appear.  Click View Offerings.
  6. Available sessions will appear.  Click the blue Register button to the right of a session you wish to attend.
  7. The Registration screen appears.  Click the yellow Confirm button in the bottom right corner.


DOCUMENTATION


User Guide - Windows 7
+ ViewPDF

Quick Reference Guide - Windows 7
+ View PDF

User Guide - Macintosh
+ View Word doc

Quick Reference Guide - Macintosh
+ View PDF

SoftPhone FAQs
+ View Word doc

 

ASSISTANCE

For more computer training opportunities, visit the Computer Training Center Web site.

For questions, contact the Computer Training Center at 358-1111 or ctc@hq.nasa.gov.

For technical support, contact the Enterprise Service Desk (ESD): Submit a ticket online or call 358-HELP (4357).

 

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