Browse our collection of Frequently Asked Questions (FAQ's) by category. This is an evolving list, so please check back often.

Desktop Phone (Cisco 7970)
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Data at Rest (DAR) FAQs for HQ
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Electronic Forms (Desktop eForms)
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Enterprise Service Desk (ESD)
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Entrust Public Key Infrastructure (PKI)
NASA Only
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Federal Desktop Core Configuration (FDCC)
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Guest Network
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HQ Domain Passwords
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Mailman E-mail List Services
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NASA Account Management System (NAMS) @ HQ
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NASA Consolidated Active Directory (NCAD)
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Proofpoint Anti-Spam/Anti-Virus Solution
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Section 508
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Secure WebEx
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SecurID Token
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Secure Nomadic Access (SNA)
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SoftPhone
+ View Word doc (67 KB)

Telework Preparedness
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Wireless Data Usage (International and Domestic)
+ View Word doc (34.5 KB)

Wireless Network for HQ Users
+ View Word doc (85 KB)

Voice Mail
+ View Word doc (66 KB)