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HQ Information Technology and Communications Division
HQOPS HOME
ITCD HOME
ABOUT ITCD
POLICY AND PLANS
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EMERGENCY PREPAREDNESS (NASA ONLY)
IT SECURITY (NASA ONLY)
INFORMATION PROTECTION (NASA ONLY)
CUSTOMER OUTREACH
IT TRAINING
PRODUCTS & SERVICES
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INSTRUCTIONS & GUIDELINES
FAQ'S
 
 
 + Getting Started

 + Getting Services

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+ ITCD Home > Getting Started
 
GETTING STARTED
Welcome to NASA Headquarters. To insure you have the tools needed to accomplish your NASA mission, the Information Technology and Communications Division (ITCD) provides a wide array of information technology services and capabilities. This encompasses access to our network infrastructure for your laptop or desktop computer, file and print services, core software suite, e-mail and calendar services, Internet presence, and more. We provide the capability to access many of our computer services from your home computer. We also offer classroom and deskside computer training, information services, and help desk support. We look forward to supporting your computer requirements and obtaining feedback on your interests

New Employees

New employees are required to attend IT Orientation the same day following the NASA Headquarters Employee Orientation. Your computer, phone, voicemail, and passwords will be issued immediately following this training.

Some important things to know about:

+ New Employee IT Orientation
+ Mandatory IT Security Training
+ Telephone System
+ Enterprise Service Desk (ESD)

Current Employees

If you already have a computer and an account and are looking solely for information on a specific topic, click on the desired subject matter using the buttons on the left side of this page.

 
 
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NASA Official: Mary Shouse
Site Curator: Christopher Brunner
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