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ITCD PROJECTS AND INITIATIVES
 

Major IT Projects and Initiatives at NASA Headquaters:

VoIP System Upgrade New
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Physical Inventory Audit of IT Equipment New
+ Read More

User Resource Center Closing New
Due to reduced utilization of the URC, the facility will close permanently.
+ Read More

Software Library Automated Installs and Updates New
+ Read More (coming soon)

ACES Walk-In Tech Support Service New
A new walk-in support service provide assistance with non-complex hardware and software issues for ACES-provided computers, mobile devices, Multifunction devices (MFDs), and standard ACES applications. No appointment necessary; service is on a first come, first served basis.
+ Read More

HQ Access Management System (HAMS) New
New too for managing all IT assets at Headquarters.
+ Read More (coming soon)

Order to Pay
A new tool for ordering services through the Enterprise Service Request System (ESRS).
+ Read More

Office 2013
ACES Windows computers running Office 2010 will be upgraded to Office 2013.
+ Read More

Smartcard-Only Project
NASA is moving toward the exclusive use of the NASA Personal Identification Validation (PIV) smartcard (the NASA “badge”) for login and other authentication to systems, networks, and applications.
+ Read More

Application Migration to WESTPrime Environment
To comply with Federal and Agency mandates for data center reductions, NASA HQ is migrating the hosting of applications from the HQ data center to WESTPrime Cloud Services.
+ Read More

 

 

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