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Note: To access documents on the ACES Web site, you may be required to login using your NASA credentials.
Add/Remove Holidays on Calendars
Adjusting the Time Setting on Computer and Telephone Displays
+ View Word doc (628 KB)
AutoComplete Feature in Entourage 2008
+ View Word doc (224 KB)
Backing Up Your "Personal Folders" File in Outlook
+ View Word doc (255 KB)
BlackBerry Device: Add PIN Information Using Lookup
Verizon and AT&T 8800 series and newer (Bold and Tour) models, with version 5 or 6 BlackBerry Device Software
+ View Word doc (56 KB)
BlackBerry Device: Using PIN-to-PIN Communication for Emergencies
AT&T Model 8820 or newer, and Verizon Model 8830 or newer
+ View Word doc (41 KB)
Cable TV Channel Lineup (digital and analog TV's)
+ View Word doc (118 KB)
Checklist for Employees and Contractor Checkout
+ View Word doc (50 KB)
Creating Shortcuts or Aliases on the Desktop
Entrust PKI: How to Get or Reactivate an Account (NASA Only)
+ View Word doc (54 KB)
Entrust Public Key Infrastructure (PKI) User's Guides (NASA Only)
Guest Network - Login Instructions (NASA Only)
+ View Word doc (57 KB)
Home Computer Security
A new program to assist users with keeping home computers and networks secure.
+ Read More
HQ Action Tracking System (HATS) User Guide
+ View Word doc (2.4 MB)
Loaner Program Guidelines
+ View Word doc (28 KB)
MFD and Printer Quick Reference Guide
+ View PDF (NASA Only)
Multifunction Device (MFD) Guides (NASA Only)
Multifunction Device (MFD) – Instructions to Add Printers
(NASA Only)
MIP Connected Backup User Guide
Data Backup and Recovery
+ View PDF
NASA Electronic Forms (NEF) System
+ View Word doc (394 KB)
Network Files - How to Access
Network Folder Management Best Practices
+ View Word doc (50 KB)
New Features of Internet Explorer 7 (IE7)
+ View Word doc (516 KB)
Outlook Address Book - Change Default
+ View Word doc (33 KB) Proofpoint Anti-Spam/Anti-Virus User's Guide
+ View Word doc (798 KB)
Rescan Channels on a Digital TV
+ View Word doc (60 KB)
Secure Nomadic Access (SNA)
+ View Word doc (487 KB)
Secure WebEx: How to Request Account
+ View Word doc (xx KB)
Shared and Group Folder Request
+ View Word doc (60 KB)
SoftPhone
Smartcard User Guide
+ View PDF (NASA Only)
Telework Preparedness
Treo Device: Backup Applications and Data Using the Treo Memory Card
+ View Word doc (106 KB)
Treo Device: Hot Sync With Your Desktop
+ View Word doc (115 KB)
Turn Off Junk Mail Filter
Updating Your Directory Listing
+ View site
Urgent IT Request Process
+ View Word doc (45 KB)
Users Guide to Remote Access (NASA Only)
+ View Word doc (9.5 MB)
+ View PDF (5 MB)
Using a Bluetooth Headset with Your Cisco 9971 Desktop Phone
+ View Word doc (60 KB)
Virtual Private Network (VPN)
Wireless Network for HQ Users - Login Instructions (NASA Only)
+ View Word doc (770 KB)
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