This is an Agency service. ITCD provides this Web page as a courtesy to HQ users.
What is Launchpad?
Access Launchpad, or “Launchpad,” is an online tool that makes it easy to manage your NASA user profile. In a few easy steps, you can create or update your NASA user profile, change or reset a forgotten password, or change your security answers.
For assistance, see the Launchpad User Guide.
Accessible to NASA Only
Click here to access Launchpad
What is my NASA User Profile?
A growing number of NASA applications are being integrated with Launchpad and require a NASA user profile. Your NASA User Profile consists of the following elements:
- An Agency User ID is your user ID for many NASA applications and is no more than eight characters in length (e.g., mmcadams). It is unique across the Agency (no one else has the same user ID).
- A profile password: It is a minimum of twelve characters in length and includes at least three of the following four constraints: upper case character, lower case character, number, and special character (e.g. , $, !, #, *, @, %). Your NASA profile password will expire every 60 days. You will receive an e-mail indicating that your password is about to expire 15, 10, 7, 5, 3, and 1 days prior to the expiration date of your password.
- Completed security questions that are specific to you which allow you to securely reset a forgotten password in the future.
Depending on your computer's configuration, your browser, and/or if you have already authenticated into another Launchpad-enabled application previously, you may be automatically authenticated (logged in) to an application. Or you may be required to login with through Launchpad.
On the Launchpad page, you may be presented with different Launchpad credential options:
- SecurID Token
- Agency UserID
All Launchpad-enabled applications recognize the credentials in your NASA user profile. Having entered your credentials once, your direct access to Launchpad-enabled applications remains in effect for 12 hours or until you shut down your computer.
For more information, see the Launchpad User Guide.