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+ ITCD Home > Products & Services > Loaner Pool
 
EQUIPMENT LOANER POOL

The Loaner Pool is now located on the 4th floor - 4J65.

Location: 4J65
Hours of Operation: 8 a.m. to 5 p.m.
Phone: 202-358-0002


A variety of Information Technology (IT) equipment is available for loan in the Loaner Pool. Items issued through the loaner pool can be borrowed for a period of up to 2 weeks. All users must sign a loan agreement. The following items can be borrowed:

Full-Size Windows Laptop Domestic Aircard
Lightweight Windows Laptop International Aircard
Full-Size 15” Macintosh Laptop Domestic iPhone
Lightweight Macintosh Laptop International iPhone
Domestic BlackBerry Device Printer
International BlackBerry Device Domestic PCMCIA (aircard)
iPads (WiFi ONLY) Domestic MiFi
Domestic Hotspot  

Process for Requesting Loaner Pool Equipment NEW

Requests for loaner equipment are initiated through the “Order Services” section of the Enterprise Service Desk (ESD) Web site.  

    Go to the Enterprise Service Desk (ESD): https://esd.nasa.gov.
    1. Click Order Services.  The “Service Categories” window appears.
    2. Under “Computing Seat Services,” click List Related Services.
    3. Under “Obtain a Loaner Device,” click Request Now.  The “Provide Information” window appears.
    4. In the “Comments/Business Justification” field, specify the following:
      • The name of the loaner recipient
      • Item(s) being requested
      • When traveling, state whether the travel is domestic or international travel
    5. Choose the type of equipment requested.
    6. Indicate start and end dates for the request.
    7. Leave the “Location for Loaner to be delivered” field blank.  Once your equipment is ready, you will be notified with a pick-up location.
    8. Click Submit.

    Loaner items needed for more than 2 weeks should be requested through your IT POC and require ITCD approval.

    A member of the IT Loaner Pool support team will contact you to arrange a time for you to receive or pickup your requested item(s).

    Items borrowed through the loaner pool should be returned directly to the Loaner Pool.

DOCUMENTATION


Equipment Loaner Program
+ Loaner Pool Guidelines

 

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