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+ ITCD Home > Products & Services > NAMS
 
NASA Access Management System (NAMS)

This is an Agency service. ITCD provides this Web page as a courtesy to HQ users.

NAMS is a centralized system used to request, modify, and approve access to NASA applications/systems and various facilities (physical access).  This system is a repository of user account information, access requests, and account maintenance processes for NASA employees, contractors, and remote users such as educators and foreign users.

Everyone with a NASA identity and access to the NASA network may use NAMS.

NAMS
NASA Access Management System

Accessible to NASA Only
For assistance, call 1-866-419-6297


ABOUT NAMS
 

NAMS 7 provides an enhanced user interface with a new look and feel including navigation and alerts. The new user-based landing page provides an overview of provisioned and in-process requests, as well as a starting point for new requests. All existing accounts are listed along with the status of any access requests. The information displayed on this page varies depending on the user’s role(s) (Sponsor, Approver, Provisioner).

The following are various types of NAMS requests you might require:

Request or Modify Account

The table below includes some common NAMS requests.

I would like to request: NAMS Search
Term
NAMS Title
Calling Card for International and domestic calls Calling HQ Calling Card
Credit Card for Purchase Purchase HQ Purchase Card
Credit Card for Travel Travel HQ Travel Card
E-mail Account NOMAD NOMAD Exchange Mailbox
Entrust PKI (e-mail encryption) PKI AGCY0021 NASA Public Key Infrastructure (PKI)
Ethics Team Debriefing Debriefing Ethics Debriefing request
Keys (Office) Key HQ Locksmith Office Keys
Library Card Library HQ Library Card Patron Registration
Metro Fare Subsidy (Civil Servants) Fare HQ Parking and Metro Fare Subsidy
Parking Subsidy (Civil Servants) Fare HQ Parking and Metro Fare Subsidy
Resource Account (Shared calendar, mailbox, or training account access) Generic AGCY0032 Active Directory Generic Accounts
Token (SecurID) Token Agency RSA SecurID Token (new version)
Transfer Accounts Transfer HQ Transfer Accounts
Web site ownership Owner HQ Website Owner Request
Workspace Workspace HQ Workspace

Cancel Request

You can cancel your request at any time during the approval process. If you discover that your request has already been provisioned, it is too late to cancel the request. Instead, submit a request to remove your access to that application from your NAMS profile.

Close Access

E-mail notifications are sent out 30 days prior to access expiration to both the User and Sponsor. If you intend for the access to expire, no action is needed. When the access expires, your Sponsor is once again notified.

Revalidate Account

Everyone at NASA is required to revalidate, on an annual basis, their need for any access that is managed through NAMS. Revalidation means reviewing your registered access to verify each item is still needed to perform your duties. Each time you revalidate, your revalidation 'clock' is reset for 1 year. It is good practice to revalidate access whenever you change positions within NASA.

NAMS Sponsorship

All NAMS requests must go through your Sponsor who reviews and validates the business justification for the request. You can have more than one Sponsor. However, NAMS allows only one Sponsor per request. If you do not know who your Sponsor is, refer to the table below.

Employee Type NAMS Sponsor
Civil Servant The “official-of-record” for the employee’s Performance Plan, and their Web-Based Time and Attendance System (WebTADS) approver.
Contractor or Temporary Employee Employee’s most immediate supervisor or manager who has a NASA identity and access to the NASA network.

Approving Requests

If you are designated as an Approver, you will receive an e-mail that will include the request number, and a link to NAMS. An e-mail is sent to you daily, based on application-specific settings, up to a maximum of 10 days, or until you respond to the request.

If Then
You do not take action within this time period. The request will be sent to an Escalator (backup approver), if one has been specified.
Neither the Approver nor the Escalator takes action. The requester and user receive an e-mail that the request was rejected because the Approver did not take any action.


TRAINING
 

Learning Videos

+ NAMS Introduction
+ How to Submit a NAMS request
+ How do I Change My Sponsor

 
DOCUMENTATION


NAMS 7.0 FAQs

+ View PDF

Submit a NAMS Request
+ View PDF

Sponsor a NAMS Request
+ View PDF

Change My Sponsor
+ View PDF

NAMS Request Status Viewer
+ View PDF

 

 
GETTING HELP
 

For assistance, contact the NASA Information Support Center:

 
TEAM
 

Christopher McCoy
HQ Access Manager
202-358-3790

Tadd Buffington
HQ Business Process Lead
571-527-3749


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