This is an Agency service. ITCD provides this Web page as a courtesy to HQ users.
NAMS is a centralized system used to request, modify, and approve access to NASA applications/systems and various facilities (physical access). This system is a repository of user account information, access requests, and account maintenance processes for NASA employees, contractors, and remote users such as educators and foreign users.
Everyone with a NASA identity and access to the NASA network may use NAMS.
Accessible to NASA Only
For assistance, call 1-866-419-6297
NAMS 7 provides an enhanced user interface with a new look and feel including navigation and alerts. The new user-based landing page provides an overview of provisioned and in-process requests, as well as a starting point for new requests. All existing accounts are listed along with the status of any access requests. The information displayed on this page varies depending on the user’s role(s) (Sponsor, Approver, Provisioner).
The following are various types of NAMS requests you might require:
Request or Modify Account
The table below includes some common NAMS requests.
I would like to request:
|Calling Card for International and domestic calls
||HQ Calling Card
|Credit Card for Purchase
||HQ Purchase Card
|Credit Card for Travel
||HQ Travel Card
||NOMAD Exchange Mailbox
|Entrust PKI (e-mail encryption)
||AGCY0021 NASA Public Key Infrastructure (PKI)
|Ethics Team Debriefing
||Ethics Debriefing request
||HQ Locksmith Office Keys
||HQ Library Card Patron Registration
|Metro Fare Subsidy (Civil Servants)
||HQ Parking and Metro Fare Subsidy
|Parking Subsidy (Civil Servants)
||HQ Parking and Metro Fare Subsidy
|Resource Account (Shared calendar, mailbox, or training account access)
||AGCY0032 Active Directory Generic Accounts
||Agency RSA SecurID Token (new version)
||HQ Transfer Accounts
|Web site ownership
||HQ Website Owner Request
You can cancel your request at any time during the approval process. If you discover that your request has already been provisioned, it is too late to cancel the request. Instead, submit a request to remove your access to that application from your NAMS profile.
E-mail notifications are sent out 30 days prior to access expiration to both the User and Sponsor. If you intend for the access to expire, no action is needed. When the access expires, your Sponsor is once again notified.
Everyone at NASA is required to revalidate, on an annual basis, their need for any access that is managed through NAMS. Revalidation means reviewing your registered access to verify each item is still needed to perform your duties. Each time you revalidate, your revalidation 'clock' is reset for 1 year. It is good practice to revalidate access whenever you change positions within NASA.
All NAMS requests must go through your Sponsor who reviews and validates the business justification for the request. You can have more than one Sponsor. However, NAMS allows only one Sponsor per request. If you do not know who your Sponsor is, refer to the table below.
||The “official-of-record” for the employee’s Performance Plan, and their Web-Based Time and Attendance System (WebTADS) approver.
|Contractor or Temporary Employee
||Employee’s most immediate supervisor or manager who has a NASA identity and access to the NASA network.
If you are designated as an Approver, you will receive an e-mail that will include the request number, and a link to NAMS. An e-mail is sent to you daily, based on application-specific settings, up to a maximum of 10 days, or until you respond to the request.
|You do not take action within this time period.
||The request will be sent to an Escalator (backup approver), if one has been specified.
|Neither the Approver nor the Escalator takes action.
||The requester and user receive an e-mail that the request was rejected because the Approver did not take any action.