Username and Password
Every user must have a unique username and password to identify themselves. For HQ users, this occurs during the onboarding process.
To maintain compliance with the NASA Procedural Requirements (NPR) 2810.1A, all users must periodically change their passwords. You will be asked to change your password every 60 days and will receive notification via e-mail to do so. Failure to change your password by the due date will result in your account being disabled.
- If your account is disabled, contact the Enterprise Service Desk (ESD) at 358-HELP to have it reset.
- To change or reset your password remotely prior to its expiration, visit the HQ Domain Password Assistant Web page.
For more information on passwords, visit our HQ Domain Passwords FAQs (PDF).
For guests, see instructions on the Guest Network page.