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INFORMATION TECHNOLOGY NOTICE

Account Management of HQ Applications Moves to NAMS – April 20, 2009
April 20, 2009

On April 20, most custom applications in use at Headquarters were incorporated into NASA’s Account Management System (NAMS). Requests for new accounts, deactivations, or role modifications within HQ applications will now be processed in NAMS.

In December 2007, Headquarters implemented NAMS, the Agency’s centralized system for requesting and maintaining accounts for NASA IT systems and applications.  Initially, only a few applications were incorporated into NAMS and the rest were managed in Check In Check Out (CICO).

CICO versus NAMS 

Eventually all CICO applications and functionality will be moved into NAMS.  In the interim, however, CICO is still used for Check In’s, Check Out’s; to request physical assets such as a computer, telephone, or BlackBerry device; and to request access to shared network folders.  There are four applications not yet incorporated into NAMS. CICO is also used to initiate access requests to these applications.

The approval process in NAMS differs from CICO in two notable respects:  1) completion of the annual IT Security Training requirement for all users is tracked in NAMS and is a precondition to submitting any access request, and 2) the NAMS process requires that supervisors (“Sponsors”) validate the business need for all access requests.

NAMS Training

Online training is now available in SATERN.  Visit the NAMS Training page to identify the title and/or course number(s) of the courses most appropriate for you.  If you have never used NAMS, it is recommended that you take at least the three basic courses.

For more information, visit the NAMS@HQ Information Web page

Should you need assistance, call the Enterprise Service Desk (ESD) at 358-HELP (4357) or 1-866-4NASAHQ (462-7247) or send an e-mail.


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