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INFORMATION TECHNOLOGY NOTICE
Digital Television (DTV) Transition at NASA HQ – June 10-12, 2009
NASA HQ IT POC’s
June 9, 2009

The national deadline for television stations to adopt digital television (DTV) broadcasting is Friday, June 12, 2009.  However, some individual stations will begin to transition on the morning of Wednesday, June 10.  This may cause unavoidable disruptions to service anytime between June 10 and 12.  Some channel numbers will change without warning.  Picture clarity issues may also be experienced.  Simply waiting for the digital conversion to fully complete will resolve many issues.

On Monday, June 15, check all TV’s used in the course of business. Most TV’s at HQ (i.e., all newer, digital TV’s) will require the channels to be “rescanned” to register and display all possible channels.  Please follow these instructions: How to Rescan Channels on (Most) TVs. On older TV sets, no user action is necessary to see all the familiar channels after DTV conversion. However, you will notice that some channels are in new locations.

Many commonly viewed channels are moving to a new channel number.  These new channel numbers will be different on digital TV’s versus analog TV’s.  For more information, including the Post-DTV Conversion Channel Lineup, visit the NASA HQ DTV Transition Web page

For information about how the DTV transition affects TV’s in your home, visit the Federal Communications Commission’s DTV Transition Web site at http://www.dtv.gov, or call 1-888-CALL-FCC.

Should you need assistance, please call the Enterprise Service Desk (ESD) at 358-HELP (4357) or 1-866-4NASAHQ (462-7247) or send an e-mail.

 

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