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INFORMATION TECHNOLOGY NOTICE

NCAD Migration Phase II Begins July 20, 2009
July 15, 2009

Phase II of the Headquarters’ migration to the new NASA Consolidated Active Directory (NCAD) begins Monday, July 20, 2009.
 
As in Phase I, users will be notified 3 days in advance of their migration date, and they will receive a reminder the day of their migration. The core message is that users must restart their computers and leave them powered-on the evening of migration in order to migrate successfully.
 
Occasionally, migration attempts fail. In such cases, users will receive a leave-behind containing instructions. Please note: a leave-behind flyer will only be left on users’ chairs if their migration was not successful, or if they have multiple workstations. IT POC’s will be kept informed of NCAD migrations in the form of daily status reports of the previous evening’s migrations. In an effort to minimize e-mail traffic, you will only receive a copy of notifications sent to users in the organizations you support.
 
Phase II includes both Windows and Macintosh workstations. Phase II also includes remote users and NASA Detailees. You will receive communications about these latter groups in future.
 
To date, the outcome of testing NCAD Migration on Macintosh workstations has been quite positive.  The only known issue for Macintosh users at this time is that Macintosh workstations require a password reset to migrate to NCAD in the HQ environment. Macintosh users must use a new password, supplied in a private voicemail message, following migration. If other issues are discovered, they will be documented and posted on the NCAD@HQ Web page.
 
In the first Phase of this project, we learned of several issues that surfaced for Windows users. See Known Issues of Windows Users for more information.

Wherever possible, these issues have been mitigated prior to the current, final wave of migrations (Phase II). If you have further suggestions as to how to improve users’ experiences, we would like to hear from you. Further, if you foresee a potential conflict between NCAD migrations and planned activities, please alert us. Suggestions for the NCAD migration team and any urgent correspondence should be addressed to hq-dl-ncad-poc@mail.nasa.gov.
 
Copies of all user communications concerning NCAD, a high level schedule, a Frequently Asked Questions document, and a project summary are available on the NCAD@HQ Web page for your reference.  

Should you need assistance, call the Enterprise Service Desk (ESD) at 358-HELP (4357) or 1-866-4NASAHQ (462-7247), send an e-mail, or complete the online service request form

 


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