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+ ITCD Home > Products & Services > IT Notices > IT Notice
 
INFORMATION TECHNOLOGY NOTICE

NASA Secure WebEx Upgrade – August 1-2, 2009
Secure WebEx Account Holders
July 31, 2009

On Saturday, August 1 at 9 p.m. through Sunday, August 2 at 4 a.m., Secure WebEx services will be upgraded to Meeting Center version 8. It is recommended that you avoid using the service during the upgrade activity window. Secure WebEx users, including the hosts and attendees, will be presented with the new version of Secure WebEx when entering a session for the first time after the upgrade. Please ensure that you log in at least 5 minutes prior to your next scheduled session after the upgrade because it may take that long for the new version to be downloaded. Once downloaded, you will experience an improved look and feel, as well as new features and enhancements.

Key Features and Enhancements

  • Enhancements to the Meeting Center control panel
  • New Instant Invites
  • New “Join Before Host” Indicator

NOTE: After this upgrade, hosts will no longer be able to hold multiple sessions simultaneously.

Training

Training sessions for Secure WebEx are available to everyone, including users who currently do not have a WebEx account. Descriptions for each session and instructions for registering are available on the HQ Secure WebEx Web page.

Date

Time

Training Topic

August 4, 2009

2:00 – 3:00 p.m.

Getting Started with Meeting Center

August 6, 2009

2:00 – 3:00 p.m.

Organizing Meetings

August 11, 2009

2:00 – 3:30 p.m.

Conducting Collaborative Meetings

More Information

More information about Secure WebEx, including future upgrades, Frequently Asked Questions, a Quick Guide, and other documentation, is available on the HQ Secure WebEx Web page.

If you have questions about Secure WebEx, contact your ODIN Customer Service Manager, send a message to HQ-COA@nasa.gov, or call 202-358-0800.

Should you need assistance, call the Enterprise Service Desk (ESD) at 358-HELP (4357) or 1-866-4NASAHQ (462-7247) or send an e-mail



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