Follow this link to go to the text only version of nasa.gov
 
HQOPS HOME
ITCD HOME
ABOUT ITCD
POLICY AND PLANS
BOARDS AND COMMITTEES
EMERGENCY PREPAREDNESS (NASA ONLY)
IT SECURITY (NASA ONLY)
INFORMATION PROTECTION (NASA ONLY)
CUSTOMER OUTREACH
IT TRAINING
PRODUCTS & SERVICES
PROJECTS & INITIATIVES
INSTRUCTIONS & GUIDELINES
FAQ'S
 
 
  


 
+ ITCD Home > Products & Services > IT Notices > IT Notice
 
INFORMATION TECHNOLOGY NOTICE

Scanning Function of Xerox Multifunction Devices is Out of Order – November 4, 2008
IT POC’s
November 4, 2008

 When:  Tuesday, November 4, 10:15 a.m. – present (issue is ongoing)

Why:  IP address conflicts

Users Affected:  Potentially all Headquarters users

Many XEROX Multifunction Devices at HQ are currently returning an error when the “scan-to-e‑mail” function is initiated. There is no issue with printing, copying, or other scanning tasks.  This issue is actively being worked.

Please report any device that is not working correctly to the Enterprise Service Desk (ESD), and be sure to specify that a “master” ticket exists for this issue.  We apologize for any inconvenience this may cause.

Point of Contact:  Enterprise Service Desk (ESD): Call 358-HELP (4357), 1-866-4NASAHQ (462-7247), or send an e-mail.



< Back to IT Notices Main



+ Freedom of Information Act
+ Budgets, Strategic Plans and Accountability Reports
+ The President's Management Agenda
+ Privacy Policy and Important Notices
+ Inspector General Hotline
+ Equal Employment Opportunity Data Posted Pursuant
to the No Fear Act

+ Information-Dissemination Priorities and Inventories
+ USA.gov
+ ExpectMore.gov
NASA - National Aeronautics and Space Administration
Content: Mary Shouse
NASA Official: Mary Shouse
Site Curator: Christopher Brunner
+ Contact ITCD