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IT NOTICE

NAMS Roles and Training Options – Supervisors and Application Approvers
HQ Supervisiors and NAMS Application Approvers
November 19, 2007

As discussed in an earlier IT Notice to all Headquarters employees, the Agency will implement the NASA Account Management System (NAMS) at NASA Headquarters in December 2007. This new application is the Agency’s centralized system for requesting and maintaining accounts for NASA IT systems and applications.

The Roles of Supervisor and Application Approver

Supervisors and Application Approvers have unique responsibilities in the review and approval of account requests.  The NAMS process requires that an employee’s request for access to an application be reviewed by his or her supervisor.  In NAMS, the supervisor is referred to as the “Sponsor.”  As a Sponsor/Supervisor, it is your responsibility to validate the business need for your employee. After validating the business need, the request is forwarded to the Application Approver for final approval.

NAMS Training Options

Classroom training is available and strongly recommended for all Supervisors and Application Approvers.  Pre-registration is required.  Please view the training schedule and contact the Computer Training Center at (202) 358-1111 to reserve your space.  In addition, online training, provided by the Agency NAMS team, can be accessed from the NAMS@HQ Web page.

Handling Your First Account Access Request

Requests for account access arrive in the form of an e-mail message from “IdMAX.”  IdMAX is the Identity Management System that serves as a gatekeeper to the NAMS application.  If you receive a request for account access prior to attending classroom training, you can either print that message and bring it with you to training for one-on-one assistance, or access detailed instructions for processing the request from the NAMS FAQ’s.

In order to respond to a request, you will need a NAMS account. Those attending classroom training will obtain an account during the training session.  Anyone with access to i-View can log into NAMS using their i-View username and password. All other users may establish access to NAMS by following the “instructions for obtaining an account” online.

Visit the NAMS@HQ Web page to learn more about NAMS at Headquarters.  For questions about Agency direction concerning account access management, contact Joan Verbeck at (202) 358-1477.

Should you need assistance using NAMS, please contact the Enterprise Service Desk (ESD) at 358-HELP (4357), 1-866-4NASAHQ (462-7247), mailto:nasa-esd@mail.nasa.gov, or http://www.odin.lmit.com/hq/helpdesk/servreqform.cfm.



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