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INFORMATION TECHNOLOGY NOTICE

Urgent Request – Help Identify EFS Users
IT POC’s
November 25, 2008

Your assistance is needed to help identify Encrypted File Systems (EFS) users in your organization.  EFS is a Windows encryption tool that some advanced Windows users may have used in the past to encrypt their files.  Several years ago, there was some discussion in HQ IT POC meetings about EFS as a viable alternative to Entrust, the primary encryption tool used today.

In mid December, Headquarters will begin migrating users to NASA’s Consolidated Active Directory (NCAD). EFS‑encrypted files will be permanently inaccessible after a user and his computer is migrated to NCAD. Files encrypted with EFS must be decrypted soon in order to prevent data loss. 

All known EFS users will receive a Targeted IT Notice with detailed instructions on how to protect their files.  A special script has been run in SMS to determine which HQ users have ever used EFS.  This method is believed to provide reliable results.  However, given the serious consequences of failing to identify all EFS users – possible data loss – we are also asking IT POC’s to help identify EFS users. 

Please identify in your own mind 1) the most computer-savvy users in your organization, 2) those who are most likely to encrypt files, and 3) anyone out-of-the-office who will not return until after mid-December.  Then contact these individuals to ask them if they have used EFS, and are aware of the need to decrypt files.  Please forward the upcoming Targeted IT Notice to anyone who needs it, and urge them to contact the Enterprise Service Desk (ESD) if they are unsure how to proceed. 

You will receive a briefing on this issue at the next Customer Service Project Review meeting and will have an opportunity to ask questions at that time. Your assistance with this matter is appreciated. 

If you have immediate questions, please notify Joan Verbeck at 358-1477 or Leslie Cahoon (HITSS Project Manager) at 552-2744.

 



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