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IT NOTICES - IT POC

Wireless Network Updates – December 21, 2016
December 19, 2016

Planned IT Maintenance Outage – December 17, 2016
December 15, 2016

Macintosh OS X 10.11 and Microsoft Office 2016 Upgrade
December 12, 2016

Four Cert PIV Smartcard Transition Continues for Macintosh Users
December 1, 2016

Planned IT Maintenance Outage – November 19, 2016
November 16, 2016

Desktop Phone Update on 7th, 8th, and 9th Floors – November 5, 2016
November 2, 2016

RESCHEDULED: Planned IT Maintenance Outage – November 3, 2016
November 1, 2016

Desktop Phone Update on Concourse, 1st, 2nd and 5th Floors – October 29, 2016
October 26, 2016

Third and Sixth Floor Desktop Phone Update – October 22, 2016
October 19, 2016

Planned IT Maintenance Outage – October 15, 2016
October 12, 2016

IT Project Review Meeting (ITPRM)
September 22, 2016

Four Cert PIV Smartcard Transition Continues
September 7, 2016

Planned IT Maintenance Outage – September 10, 2016
September 7, 2016

Cisco AnyConnect VPN Software
August 29, 2016

Headquarters Wireless Network Update: Impact to iPhone and iPad users – August 26, 2016
August 26, 2016

RESOLVED: Unplanned Outage – Network and Phone Services – August 19, 2016
August 19, 2016

Unplanned Outage – Network and Phone Services – August 19, 2016
August 19, 2016

Planned IT Maintenance Outage – August 13, 2016
August 10, 2016

Cisco AnyConnect VPN Software
July 12, 2016

IT POC Focus Meeting: BSA Collaboration Tool Requirements Gathering for HQ
July 7, 2016

Planned IT Outage: HQCSS – June 13, 2016
June 8, 2016

Planned IT Maintenance Outage – June 11, 2016
June 8, 2016

CSPR Transitions to CRM Information Express Meeting
May 19, 2016

Poor AT&T Cell Phone Service at Headquarters – May 11, 2016
May 11, 2016

Planned IT Maintenance Outage – May 14, 2016
May 11, 2016

HQ Voice Mail Web Inbox Impacted by QuickTime Removal
April 25, 2016

Maintenance Outage: HQCSS – April 11, 2016
April 11, 2016

IT POC Focus Meeting: Computer Backup Tutorial/Demonstration
April 7, 2016

Planned Maintenance Outage: HQCSS – April 8, 2016
April 5, 2016

IT POC Focus Meeting: Macintosh OS X 10.10 and FileVault Upgrades
April 1, 2016

Planned IT Maintenance Outage – March 12, 2016
March 9, 2016

Four Cert PIV Smartcard Transition
March 1, 2016

Training Opportunities for Programmers and Developers
February 23, 2016

UPDATE: Macintosh OS X 10.10 and FileVault Upgrade
February 23, 2016

Macintosh OS X 10.10 and FileVault Upgrade
February 20, 2016

Planned IT Maintenance Outage – February 20
February 17, 2016

RESOLVED: Unplanned Outage: CSSC Job Tracking System
February 16, 2016

Unplanned Outage: CSSC Job Tracking System
February 16, 2016

Computer Training Center (CTC) Staff Changes
February 5, 2016

Planned Maintenance Outage: IWMS – January 21, 2016
January 15, 2016

Temporary Strategic Hold on CSPR Meetings
ITCD Leadership message from Stanley Artis
January 7, 2016

Planned IT Maintenance Outage – January 9, 2016
January 6, 2016

Planned IT Maintenance Outage – December 19, 2015
December 17, 2015

Agency Directory Look-Ups on HQ Desktop Phones and Jabber – December 7, 2015
December 2, 2015

Network Outage – November 21, 2015
November 18, 2015

Jabber for Macintosh – Errors Performing Phone Directory Searches
November 17, 2015

Planned IT Maintenance Outage – November 14, 2015
November 10, 2015

Desktop Phone Service Outages – Saturday November 14, 2015
November 10, 2015

Mobile Device Management (MDM): General Deployment at HQ - November 12 – December 9, 2015
November 6, 2015

Network Outages – November 7, 2015
November 4, 2015

Reminder: Network and Jabber Outage for Electrical Work – October 19
October 19, 2015

Reminder: Saturday Maintenance Outages: Network Connectivity
October 21, 2015

Reminder: Saturday Maintenance Outages: Network Connectivity
October 14, 2015

Planned IT Maintenance Outage – October 17, 2015
October 14, 2015

Reminder: Network Outages for Electrical Work – October 2015
October 14, 2015

Resolved: ACES Print Queues Were Not Working for Windows Users
October 13, 2015

Unplanned Cable TV Outage – October 7, 2015
October 7, 2015

Windows Log In Issues
October 7, 2015

Reminder: Saturday Maintenance Outages: Network Connectivity
October 7, 2015

Network Outages for Electrical Work – October 2015
October 5, 2015

4th Floor Network Outage – October 5, 2015
October 1, 2015

Reminder: Saturday Maintenance Outages: Network Connectivity
September 30, 2015

Resolved: Unplanned Outage of Various Web Sites
September 29, 2015

Network Outage, 2nd and 3rd Floors – September 28 and 30, 2015
September 28, 2015

Saturday Maintenance Outages: Network Connectivity
September 22, 2015

IT Security Improvements FAQs (NASA Only)
August 26, 2015

Network Upgrades - August 26, 2015
August 24, 2015

Feedback Requested: IT Security Improvements FAQs
August 14, 2015

Planned IT Maintenance Outage – August 8
August 5, 2015

Wireless Network Upgrades – July 22, 2015
July 20, 2015

Intermittent Cable TV Signals – July 2015
July 6, 2015

DEFERRED: Enterprise Service Request System (ESRS) Familiarization Sessions
June 24, 2015

Planned IT Maintenance Outage – June 13
June 10, 2015

Unplanned Outage of Phone System After Hours – June 2, 2015
June 2, 2015

Reminder: Enterprise Service Request System (ESRS) Migration
May 27, 2015

Unplanned Cable TV Outage - May 26, 2015
May 26, 2015

Network Upgrades – May 17, 2015
May 14, 2015

Planned IT Maintenance Outage – May 9, 2015
May 6, 2015

Call for Participants: Mobile Device Management (MDM) Initial Deployment (Limited Enrollment)
May 5, 2015

Unplanned Outage: Cable TV – April 21
April 21, 2015

Planned IT Maintenance Outage - April 11, 2015
April 8, 2015

Planned IT Maintenance Outage - April 1
March 27, 2015

Data Cleanup of ServiceNow
March 23, 2015

Planned IT Maintenance Outage – March 14
March 11, 2015

Required Outage: Phone System – March 10, 2015
March 10, 2015

Unplanned Outage: Cable TV - March 9
March 9, 2015

Unplanned Outage: SoftPhone Directory - March 5
March 5, 2015

Wireless Network Outage: March 7, 2015
March 4, 2015

Cable TV Signal Problems - March 2
March 2, 2015

Wireless Network Outages: February 25-26, 2015
February 23, 2015

Planned IT Maintenance Outage – February 21
February 18, 2015

IT POC Focus Meeting - URC Closure
February 4, 2015

Training Opportunities for Programmers and Developers
January 29, 2015

ACTION: De-subscribe Unused WebEx Accounts - Due February 20, 2015
January 28, 2015

ITCD Physical Inventory Audit of HQ IT Equipment
January 21, 2015

Phone System Upgrades - January 16, 2015
January 15, 2015

Planned IT Maintenance Outage – January 10
January 7, 2015

Guest Network Outage – December 13, 2014
December 12, 2014

Planned IT Maintenance Outage - December 13
December 11, 2014

Wide Area Network Upgrades - December 13, 2014
December 10, 2014

Phone System Security Patching – December 6, 2014
December 3, 2014

Instant Meeting Accounts to be Deleted - December 1, 2014
November 20, 2014

NASA Cybersecurity Presentation: Counterintelligence
November 18, 2014

Planned IT Maintenance Outage - November 15 and 16
November 13, 2014

Planned IT Maintenance Outage - November 8
November 5, 2014

HECC Upgrade and Outage
November 4, 2014

NASA Mobile Device Management (MDM) Pilot
October 24, 2014

Planned IT Maintenance Outage: October 26, 2014
October 22, 2014

Planned IT Maintenance Outage: October 23, 2014
October 22, 2014

Cybersecurity Brown Bag Presentations
October 17, 2014

HQ IT Maintenance Outage - October 18
October 16, 2014

REMINDER: 2014 ITCD Customer Satisfaction Survey for IT POCs
October 15, 2014

2014 ITCD Customer Satisfaction Survey - Coming Soon!
September 25, 2014

Phone System Upgrades – September 27, 2014
September 24. 2014

Unplanned Application Outage – September 19, 2014
September 19, 2014

HQ IT Maintenance Outage - September 13
September 10, 2014

HQ IT Maintenance Outage - August 27
August 26, 2014

Unplanned Cable TV Outage – August 19
August 19, 2014

8th and 9th Floor Network Upgrades – August 14 and 15
August 11, 2014

RESOLVED: Unscheduled Partial Cable TV Outage
August 11, 2014

HQ IT Maintenance Outage - August 9-10
August 6, 2014

Introducing Headquarters Blog IT
July 16, 2014

New SAP Printers Available at NASA Headquarters
July 15, 2014

HQ IT Maintenance Outage - July 12
July 9, 2014

HQ IT Maintenance Outage - July 10
July 8, 2014

Video Teleconferencing Facility Now Open Following Concourse Renovation
June 30, 2014

Smartcard-Only Login – Confirmation of Users for Transition
NASA HQ IT POCs and IT Contractor POCs
June 30, 2014

HQ IT Network Maintenance Outage – June 28
June 26, 2014

Mobile Like-for-Like Refresh
June 23, 2014

HQ IT Network Maintenance Outage – June 21
June 18, 2014

RESOLVED: Unplanned Outage: Certain HQ Applications
June 16, 2014

Unplanned Outage: Certain HQ Applications
June 16, 2014

HQ IT Maintenance Outage – June 14
June 11, 2014

Unplanned HQ Cable TV Outage - June 11
June 11, 2014

HQ IT Network and Telephone Maintenance Outage - June 14
June 10, 2014

Smartcard-Only Login - Confirmation of Users for Transition (June 2014)
NASA HQ IT POCs of users migrating to smartcard-only login
May 30, 2014

HQ IT and Communication Services Returning to Concourse Level Following Renovation
May 22, 2014

Validation of Microsoft Internet Explorer Security Patch
May 16, 2014

REMINDER: Eye Street Network Outage - May 16, 2014
Eye Street IT POCs
May 14, 2014

Eye Street Network Outage – May 16, 2014
Eye Street IT POCs
May 9, 2014

HQ IT Maintenance Outage – May 10
May 7, 2014

Agency "Host / Moderator Instant Meeting Account Verification" Messages
May 6, 2014

Microsoft Security Update for Internet Explorer
May 5, 2014

OCIO WESTPrime Web Services Road Show
May 1, 2014

REMINDER: Agency-wide Alert: Internet Explorer Vulnerability -
Use Different Web Browser Until Fixed

April 30, 2014

Smartcard-Only Login - Confirmation of Users for Transition
NASA HQ IT POCs of users migrating to smartcard-only login
April 29, 2014

Smartcard-Only Login – Migration of Windows 7 Users
April 18, 2014

RESCHEDULED: Planned Maintenance Outage: Facilities Help Desk System
April 10, 2014

Internet Access Issues at NASA HQ
April 10, 2014

HQ IT Maintenance Outage – April 12
April 9, 2014

Planned Maintenance Outage: Facilities Help Desk System
April 7, 2014

Application Migration to WESTPrime Environment – Project Web Page
March 26, 2014

HQ IT Maintenance Outage - March 22
March 19, 2014

Unplanned Outage Resolved – Access Launchpad Enabled Applications
March 18, 2014

Eye Street Cable TV Outage – March 14, 2014
NASA HQ IT POCs for Eye Street Personnel
March 12, 2014

Planned Outage: NASA HQ Enterprise Content Management System (SharePoint Services)
March 12, 2014

DEADLINE EXTENDED: Call for Pilot Participants: Microsoft Office 2013 for Windows
March 10, 2014

REMINDER: Call for Pilot Participants: Microsoft Office 2013 for Windows - Deadline: March 7
March 6, 2014

HQ IT Maintenance Outage - March 8
March 5, 2014

Updated HQ Remote Access Guide Now Available
March 5, 2014

Call for Pilot Participants: Microsoft Office 2013 for Windows
February 26, 2014

Network Equipment Relocation – February 15, 2014
February 12, 2014

Desk Telephone Firmware Upgrade - February 8, 2014
February 5, 2014

HQ IT Maintenance Outage - February 8
February 5, 2014

Cisco Presence Server Upgrade - February 4, 2014
February 3, 2014

HQ IT and Communication Services Relocated During Concourse Renovation -
February to June 2014

January 30, 2014

SoftPhone Personalized Contact Lists Lost - January 24, 2014
January 27, 2014

Call Manager Server and Web Site Upgrade - January 24, 2014
January 24, 2014

HQ IT Maintenance Outage - January 18
January 15, 2014

UPDATE: Retention of WebEx Host Accounts – Due January 15, 2014
January 14, 2014

Video Teleconferencing Facilities - Concourse Renovation
January 14, 2014

ACTION: Retention of WebEx Host Accounts - Due January 15, 2014
January 14, 2014

HQ IT Maintenance Outage - January 11
January 8, 2014

UPDATE: Unscheduled Cable TV Outage at Eye Street
NASA HQ IT POCs for Eye Street Personnel
January 7, 2014

Unscheduled Cable TV Outage at Eye Street
NASA HQ IT POCs for Eye Street Personnel
January 6, 2014


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