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PIV SMARTCARD @ HEADQUARTERS
 

PIV Smartcard Functionality
Image of NASA smartcard

To comply with Federal mandates and to improve security, NASA is moving toward the exclusive use of the NASA Personal Identification Validation (PIV) smartcard (the NASA “badge”) for login and other authentication to systems, networks, and applications.

Your smartcard lasts for 5 years. When your smartcard nears expiration, you will be contacted by the Security Office to enroll for a new smartcard. The digital certificates that reside on your smartcard must be renewed every 3 years to ensure their security.

Forget Your PIV Smartcard PIN?

HQ Badging Office in Room 1K26 (location within the 1J20 suite near the West Lobby), Monday through Friday, between 7:30 and 11:30 a.m.

Smartcard-Only Login

Most Windows computers at NASA HQ are configured for PIV smartcard-only logins. PIV smartcards are easy to use and secure. Just insert your smartcard into the PIV smartcard reader and enter your smartcard PIN, the 6-8 digit code you selected when you first received your NASA badge. For details, see Smartcard documentation below.

Macintosh users must still log in using their Agency User ID and 12-character password until a PIV smartcard solution is in place for Macintosh computers.

Basic Requirements

  • You must have a NASA-issued PIV smartcard (badge)
  • You must know your smartcard PIN
  • You must have a NASA-issued computer with Windows 7 and a smartcard reader
  • You must have successfully tested smartcard login on your computer

Exceptions

Opting out of this requirement is available only in extenuating circumstances (such as permanent telework or mission impact), and may be requested by contacting Marion Meissner.  All cases will be reviewed on a case-by-case basis.

Lost, Stolen, or Damaged Smartcard

If you forget your smartcard, or if it is lost, damaged, or stolen, you must have your computer configured back to its original state temporarily (login option of using your NDC credentials). Contact the ESD and identify yourself as a user who has smartcard-only login enabled. If you have an ACES-issued computer, this process can be performed remotely. If you do not have an ACES-issued computer, you may have to physically connect your computer to the NASA network.

Maintaining NDC Credentials

You must continue to maintain your NDC credentials even though you use your smartcard for logging into your computer. If you forget your PIV smartcard at home or forget your PIN, you may have to get your computer temporarily configured to accept a login using your Agency User ID and NDC password. Therefore, it is important to maintain your NDC password, which you are required to update every 60 days.

Background

All Federal Agencies are mandated by the Office of Management and Budget (OMB) and Department of Homeland Security (DHS) through OMB Memo M-11-11 to use PIV credentials as the common means of authentication for access to their Agency’s facilities, networks, and information systems.
 

     
DOCUMENTATION

Smartcard User Guide - Windows 7
+ View PDF (NASA only)

FAQs
+ View PDF (NASA only)

Smartcard Readers for Macintosh
+ View PDF (NASA only)

     
ASSISTANCE

For questions, contact Marion Meissner, HQ Center PIV POC, 358-0585.

For technical support, contact the Enterprise Service Desk (ESD): Submit a ticket online or call 358-HELP (4357).
 
 
 
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