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General Portal Support
The NASA Internet Services Group wants to ensure that your experience with the portal is a pleasant one.
If we can be of any assistance, or if you have any
comments or suggestions about how we can improve the portal, please don't hesitate to contact me:
Colin Enger at cenger@nasa.gov.
Contact information for specific portal
technical areas such as the Content Management System (CMS) and Portal Affinity
may be found below.
If you have comments or questions about how
the NASA Portal will affect your NASA web site, or if you have other concerns,
feel free to check out the FAQ section and any of the Portal threads at the NASA Portal Discussion Forums (NASA Only).
Affinity Support
For assistance with affinity-related questions, please contact Colin Enger
CMS Support
+ eTouch
Phone: 510-449-1443
Toll Free:1-877-2eTouch x 235
eMail: nasa-support@etouch.net
CMS Training
Training classes on the CMS may be arranged by contacting Celeste Merryman.
NASA Footer RSS Feed Available
The list of footer links are now available as an RSS feed from the following URL - NASA Footer Links. If you have any questions or comments, please send them to Colin Enger.
CMS Quality Control
Documents published through the CMS must undergo a quality control step - occaisionally these folks may need to contact you or you may
wish to contact them regarding issues with style, broken links, etc. in your document. The QC team for the NASA Portal is as follows:
Support: Lauretta Payne, e-mail: Lauretta Payne
Support: Laura Vicik, e-mail: Laura Vicik
Usability Support
For assistance on current projects needing a usability consultant, contact Colleen Kaiserr.
Be sure to view the usability web site for additional information and ways in which the portal has profited from usability studies and user-centered design.
XML Support
For assistance on current portal projects using XML, contact Colin Enger.
Be sure to view the Portal XML web site for additional information regarding the benefits of XML and on how it's currently being used in the Portal.
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