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User Centered Design Methods
Usability Test Planning

"As a rule of thumb, content should account for at least half of a page's design, and preferably closer to 80 percent."

- Jakob Nielsen
Designing Web Usability

Usability Process

Usability Test Planning

Post-test Survey

For our last activity I'm going to give you a short questionnaire that I would like you to fill out. The questionnaire will give you a series of statements about the Web site. I would like you to rate your agreement with each statement on a scale of 1 - 5. While you fill out the questionnaire, I will step out to see if our observers have any further questions.

1 = strongly agree and 5 = strongly disagree

  1. The homepage is attractive.
  2. The overall site is attractive.
  3. The site's graphics are pleasing.
  4. The site has a good balance of graphics versus text.
  5. The colors used throughout the site are attractive.
  6. The typography (lettering, headings, titles) is attractive.
  7. The homepage's content makes me want to explore the site further.
  8. It is easy to find my way around the site.
  9. I can get to information quickly.
  10. It is fun to explore the site.
  11. It is easy to remember where to find things.
  12. Information is layered effectively on different screens.
  13. The homepage is attention-getting.
  14. Information is easy to read.
  15. Information is written in a style that suits me.
  16. Screens have the right amount of information.
  17. The site effectively communicates the company's identity.
  18. The information is relevant to my professional needs.
  19. The site is designed with me in mind.
  20. The site's content interests me.
  21. The site's content would keep me coming back.
  22. The site has characteristics that make it especially appealing.
  23. The site reflects progressive, leading edge design.
  24. The site is exciting.
  25. The site is well-suited to first-time visitors.
  26. The site is well-suited to repeat visitors.
  27. The site has a clear purpose.
  28. I always felt I knew what it was possible to do next.
  29. It is clear how screen elements (e.g., pop-ups, scrolling lists, menu options, etc.) work.
  30. My mistakes were easy to correct.

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