NASA's Usability Web Site
Follow this link to skip to the main content
+ Contact NASA
Usability and User Centered Design Overview User Centered Design Processes Usability Guidelines Usability Resources and Tools Lessons Learned

+ Home
Process
User Centered Design Methods
User Centered Design Methods
Usability Test Planning

"We don't want to figure out what all those buttons do or why they are set up the way they are. We just want to get on with our lives and do our jobs well. When we make use of technology, we want to focus on achieving our goals, not on deciphering the technology. The design should be in the background of our attention."

- Kim Vicente
The Human Factor
Usability Process

Usability Test Planning

Pre-test Questions

"this topic" refers to the site you are testing

  1. Do you ever research issues related to this topic? (If no: skip to 10)
  2. What resources do you use to learn about this topic? (Probe: Web sites, books, news)
  3. (May not need to ask) What Web sites do you use to find out more information about this topic?
  4. How often do you use them?
  5. What do you like about each of the Web sites?
  6. What do you dislike about each of the Web sites?
  7. What types of information related to this topic do you look for on the Internet?
  8. What are the last three related topics or questions you researched on the Internet?
  9. What drives your interest in this topic?
  10. If you were to envision the ideal Web site for this topic, what sorts of information would it contain? What would it look and act like? How would it be organized?

+ Return to Usability Test Planning


FirstGov - Your First Click to the US Government
+ NASA Portal Project Information
+ Official NASA Public Portal Affinity Kit
+ NASA Privacy Statement, Disclaimer,
and Accessibility Certification
NASA - National Aeronautics and Space Administration
NASA Official: Colin Enger

+ Version Information