NASA's Usability Web Site
Follow this link to skip to the main content
+ Contact NASA
Usability and User Centered Design Overview User Centered Design Processes Usability Guidelines Usability Resources and Tools Lessons Learned

+ Home
Process
User Centered Design Methods
User Centered Design Methods
Usability Test Planning

"Testing is an iterative process. Testing isn't something you do once. You make something, test it, fix it and test it again."

- Steve Krug
Don't Make Me Think

Usability Process

Usability Test Planning

Sample Usability Test Tasks

Task

This is the homepage of a Web site dedicated to "Topic X" issues. Please give me your initial reactions to this page. Feel free to explore this page as you normally would. You can scroll around with your mouse, but please don't click on anything just yet.

Facilitator will ask:

  • Have you ever seen this Web site before?
  • Please give me your initial impressions about the layout of this page and what you think of the colors, graphics, photos, etc.
  • Without clicking on anything yet, please describe the options you see on the home page and what you think they do. Feel free to move around the page, but again I will ask you not to click on anything right now.
  • Without clicking on anything yet, if you were exploring, what would you click on first?
  • Why did you decide to click that first?
  • What do you think is the purpose of this site?
  • Who do you think this site is intended for?
  • Whose Web site is this?

Task

I'm going to give you five minutes to freely explore this Web site. You may go anywhere you would like to go on the Web site, but please remember to speak aloud as you do so. I will tell you when the five minutes are up.

Task

Your friend Jane mentions hearing about something called "Topic X" but he isn't sure what it is. Using this Web site, determine whether or not it contains information that would address Jane's question.

When you feel you have completed this task, please say so.

Task

You would like to to know when this Web site is updated with new content. What can you do?

When you feel you have completed this task, please say so.

Task

You teach a science class for 9th grade students and would like classroom exercises pertaining to "Topic X". Is there relevant information on this web site to help you?

Task

You want to send an electronic postcard to a friend. Using this web site, find out if this is possible and if so, go ahead and send the postcard.


+ Return to Usability Test Planning


FirstGov - Your First Click to the US Government
+ NASA Portal Project Information
+ Official NASA Public Portal Affinity Kit
+ NASA Privacy Statement, Disclaimer,
and Accessibility Certification

NASA - National Aeronautics and Space Administration
NASA Official: Colin Enger

+ Version Information